It support technician Work, Jobs in Penkridge, Sts (with Salaries)

3rd Line Support Engineer
Clearcare Solutions Limited —Stafford
- £35,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
2d
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
2nd Line IT MSP Support Engineer - starting July 2026
Rugosus Ltd. —Tamworth
- £26,000 - £34,000 a year
- Overtime
- Hybrid work
- Azure
- Up to 50% travel
- Customer service
- Work from home
Quick apply
7h
1st Line Service Desk Analyst
Sciensus —Burton-On-Trent
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
1d
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
11d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
8d
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
5d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
6d
IT Network Technician
Quattris Global —Wellington
- £25 - £27 an hour
- Temporary
- Schematics
- In-person
- Hand tools
- COVID-19 protective measures
Quick apply
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
14d
Why Work With Us
Impulse Embedded —Newcastle-under-Lyme
1d

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3rd Line Support Engineer

Clearcare Solutions Limited
Stafford

Quick apply

Job details

Permanent | Full-time
£35,000 - £38,000 a year
2 days ago

Benefits

Private medical insurance

Qualifications

Jira
Microsoft Excel
Computer Science
Customer service
SQL
PHP
Docker
Virtualisation
Software development
APIs
Agile
Debugging

Full job description

About Clearcare Solutions

At Clearcare Solutions, we are a dynamic software provider dedicated to delivering exceptional solutions to the care sector. Our innovative applications empower care providers to streamline their operations and enhance service delivery. As we continue to grow, we are looking for a proactive 3rd Line Support Engineer to join our UK support team.

The Role

You will work at the intersection of our customer-facing support team and our in-house development team, focusing on:

Advanced Troubleshooting: Investigating and resolving complex, novel issues in the current production version of our applications. You will be tackling unique edge cases that do not have a playbook, canned response, or established precedent.
Database Investigation: Utilising deep database knowledge to diagnose underlying data issues and ensure system integrity.
Enhancement Delivery: Implementing Quality of Life improvements and UI/UX enhancements.
Client Collaboration: Working closely with clients to gather requirements when needed.
Client Onboarding: Processing varied and occasionally unorganised data inputs from clients, successfully transforming them into structured files or scripts for seamless system import.
Team Support: Occasionally assisting with 2nd line support tasks as part of the wider team effort.

This is an exciting opportunity for an investigative problem-solver to make a high impact. While software development experience is beneficial, your core strengths must lie in deep database knowledge, critical thinking, and an exceptional eye for detail. You will be supporting live customers, precision and accuracy are paramount.

Essential Skills:

Highly skilled in SQL: Exceptional database knowledge is the primary technical requirement for this role.
Expertise in Spreadsheets: High proficiency in spreadsheet software (e.g., Excel, Google Sheets), encompassing advanced data manipulation and validation. Adept at creating complex formulas to produce reliable outputs.
Creative Problem-Solving: Ability to navigate and resolve entirely new, undocumented issues without relying on a playbook.
Uncompromising Attention to Detail: A very keen eye for detail, understanding that precision and accuracy are critical when dealing with live customer environments.
Communication: A professional and approachable attitude when engaging directly with users and clients.

Desired Skills:

Experience debugging web applications built with PHP.
Knowledge of Vue 3 and the Composition API.
Proficiency in creating pull requests (PRs) to resolve bugs effectively and writing/maintaining unit tests for robust code.
Familiarity with Jira and Agile development methodologies.
A degree in Computer Science (or a related field) or equivalent experience.
Experience with virtualisation technologies such as Docker.
Prior customer service experience.

Why Join Us?

Opportunity to work in a collaborative and supportive team environment.
Full training and continuous professional development provided.
Contribute to software that makes a meaningful difference in the care sector.
Competitive salary with regular working hours and flexibility.
Exceptional benefits package including:
Access to EVs through a salary sacrifice scheme
Private medical insurance
Life Assurance
28 days’ leave (including bank holidays) - rising with length of service
Professional development budget

Job Types: Full-time, Permanent

Pay: £35,000.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in penkridge, sts

3rd Line Support Engineer

IT Support Technician

IT Servicedesk Administrator

2nd Line IT MSP Support Engineer - starting July 2026

1st Line Service Desk Analyst

VodafoneThree - Incident Specialist

Service Desk Analyst / IT Support Help Desk Technician

IT Technician

IT Support Analyst

Senior IT Support Technician / Team Lead

DB&T Technical Engineer

IT Service Desk Team Leader

IT Network Technician

Onsite IT Support Analyst - 1st/2nd line

IT Infrastructure Technician

Technical Support Engineer – IT

Junior IT Technician

IT Support Specialist

IT Support Apprentice

Why Work With Us

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