Clear Smiles is seeking a friendly, organised, and professional Dental Receptionist / Administrator to join our busy practice in Wolverhampton.
As the first point of contact for patients, you will play a key role in ensuring the smooth day-to-day running of the practice. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced dental practice.
Key Responsibilities
- Managing the front-of-house reception area
- Welcoming patients and visitors to the practice
- Booking, rescheduling, and confirming appointments
- Answering incoming telephone calls and patient enquiries
- Contacting patients regarding appointments and treatment schedules
- Maintaining accurate patient records and documentation
- Processing paperwork and general administrative tasks
- Taking payments and handling patient information confidentially
- Supporting the wider practice team as required
- Delivering excellent customer service at all times
Working Hours
The practice operates between 8:00am and 8:00pm on Monday, Tuesday, Wednesday, Thursday, and Saturday, with shifts scheduled across these opening hours.
This position offers 30+ hours per week. Flexibility is required, as there may be occasional additional hours or Friday working to support practice open days, events, training sessions, or other business needs.
What We're Looking For
- Previous reception, administration, or customer service experience
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confident and professional telephone manner
- Ability to work efficiently in a busy environment
- Good IT and administrative skills
- Previous dental or healthcare experience is advantageous but not essential
Benefits
- Free on-site parking
- Supportive and friendly working environment
- Opportunity for career development and progression
- Additional company benefits available
If you are professional, organised, and passionate about providing excellent customer service, we would love to hear from you.
Job Type: Full-time
Pay: £13.38 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Wolverhampton WV2 3DR: reliably commute or plan to relocate before starting work (required)
Experience:
- dental practice: 1 year (preferred)
Work Location: In person
