Labor & employment associate Work, Jobs in Penn, Bkm (with Salaries)

Sr Manager, HR Shared Services
Blue Yonder —Bracknell
- Full-time
- Customer service
- Analysis skills
- Project management

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Sr Manager, HR Shared Services
Blue Yonder —Bracknell
Oversee core HR administrative services, including onboarding, benefits administration, employee life-cycle processes, records management, and offboarding.

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Sr Manager, HR Shared Services

Blue Yonder -
Bracknell

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Job details

Full-time

Qualifications

Benefits administration
Record keeping
Operations management
Stakeholder collaboration
Customer service
Stakeholder liaison
Coaching
Mentoring junior staff
Employment law
Employee relations
Case management software
Internal department liaison
Change management
Onboarding coordination
Analysis skills
Project management
Bachelor's degree
Data management
Continuous improvement
Continuous improvement cycles oversight
Team management
Mentoring
Professional development mentoring
Human resources business partnering experience
Multidisciplinary collaboration
AI
Business
Leadership
Project management experience
Communication skills
Analytics

Full job description

Key Responsibilities

Leadership:

Manage and develop the HR (Associate Success) Shared Services team, fostering collaboration, accountability, continuous learning, and consistent service delivery.
Build a culture for the team focused on customer service, accountability, continuous improvement, and operational excellence.
Oversee core HR administrative services, including onboarding, benefits administration, employee life-cycle processes, records management, and offboarding.
Provide coaching, mentorship, and day-to-day support to team members to promote professional growth and performance.

Process Optimization & Continuous Improvement:

Identify and support opportunities to centralize, standardize, and improve HR operational processes across the region.
Monitor emerging HR service delivery trends and technologies and provide recommendations to improve effectiveness.
Support effective use of HR technology platforms and partner with stakeholders to improve system utilization and integration with business processes.
Identify opportunities to leverage AI and automation to improve service delivery and reduce manual effort.

Compliance & Risk Management:

Ensure HR service delivery practices comply with applicable labor laws, data privacy requirements, organizational policies, and internal controls.
Maintain accurate, secure, and compliant employee records and documentation standards.
Serve as an escalation point for complex HR service issues and support timely, effective resolution.

Employee & Leader Support:

Partner with HR Business Partners, regional BYonder Care teams, Payroll, Finance, and business leaders to support evolving organizational needs.
Ensure timely resolution of employee and Sr Director and below inquiries.
Improve employee experience through streamlined processes and service delivery.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience in HR operations, shared services, or a related field.
Experience in a people leadership role, preferably managing teams across multiple European Countries.
Experience as an HR Business Partner or Employee Relations Specialist.
Solid knowledge of employment laws and regulations
Proven experience managing AS and case management technology platforms
Strong background in process optimization, change management, and project management.
Strong leadership and people management skills.
Strong analytical and problem-solving capabilities.
Exceptional communication and interpersonal skills.
Strong Customer-centric mindset.
Ability to collaborate and influence across various stakeholders.
Proficiency in AS technology and data management systems.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Sr Manager, HR Shared Services

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