Regional director Work, Jobs in Penn, Bkm (with Salaries)

Director of Customer Engagement and Operations, EMEA
IPCI —High Wycombe
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
5d
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
11d
Operations Director
BaxterStorey UK —Earley
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Regional Trading Director
City Plumbing —Camberley
- Full-time
- Sales
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
7d
Senior Vice President, Regional Operations
CULTURAL EXPERIENCES ABROAD LLC —London
- £145,000 a year
- Full-time
- Management
- English
- Master's degree
Quick apply
Director of Operations - UK & Ireland
InterContinental Hotels Group —Windsor
- Hotel
- Continuous improvement
- Budgeting
- Employee discount
20h
Regional People Manager
Castle Hotel - HR Management —Windsor
- Full-time
- Hybrid work
- Hotel
- Travel
- Human resources
- Gym membership
Quick apply
5d
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Farnborough
- Doctoral degree
- Master's degree
- Bachelor's degree
Director Health Economics & Outcomes Research (HEOR)
BioNTech AG —London
- £168,100 - £268,700 a year
- Full-time
- Doctoral degree
- Master's degree
- Presentation skills
Senior Communications Manager
Vinarchy —Weybridge
- Employee assistance programme
- Employee discount
Regional Category Manager
Belkin —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Data analysis skills
- Employee assistance programme
- Employee discount
Group Quality and Compliance Manager
Kimbolton Lodge Ltd —Uxbridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Training & development
Quick apply
1d
Senior Finance Business Partner
Coach Travel Group —Reading
- £70,000 - £75,000 a year
- Full-time
- In-person
- Work from home
Quick apply
Director of People and Corporate Affairs
West and North London ICB —London
- £121,528 - £138,529 a year
- Full-time
- Hybrid work
Regional Legal Director - UK
Kyowa Kirin International plc —Marlow
- Full-time
- Contracts
- Communication skills
Regional Sales Director
RELX —London
- Full-time
- Travel
- Leadership
- Communication skills
- Flexible schedule
Divisional Business Manager - Education
Salutem Care & Education —Windsor
- £60,000 - £68,000 a year
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
(Senior) Director Global Medical Affairs
BioNTech AG —London
- £168,100 - £318,300 a year
- Full-time
- Doctoral degree
- Travel
- Mentoring
Regional Director, Account Management, Europe
Finastra —London
- Full-time
- Annual leave
- Employee assistance programme

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Director of Customer Engagement and Operations, EMEA

IPCI -
High Wycombe

Quick apply

Job details

5 days ago

Qualifications

Customer relationship building
Operations management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Data analysis skills
Change management
Analysis skills
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Customer relationship management
Operational strategy development
Change leadership
Customer support
Multidisciplinary collaboration
Leadership
Operations leadership experience
Stakeholder management

Full job description

Director of Customer Operations and Engagement, EMEA

High Wycombe HP11 2EE

Hybrid working - 3 days office based

IPC International, the purchasing and supply chain organisation for Subway Franchisees in EMEA and APAC, has an excellent opportunity for an experienced Director of Customer Operations and Engagement, EMEA to join our team.

Its an exciting time for the organisation IPC International was formed in 2025 by bringing together the IPC EMEA and IPC Asia Pacific teams, to create a single, global business.

As part of the business transformation, we are now looking for an experienced Director of Customer Engagement & Operations to lead our customer operations strategy across the EMEA region.

This is a high-impact leadership role responsible for delivering operational excellence, strengthening customer and franchisee engagement, and ensuring a consistently outstanding experience across a diverse international network.

The role will be leading a multi discipline team within customer engagement and operations including support desk, technology support desk, in-market engagement teams and Master Franchisee and customer support teams.

If you're an influential leader who thrives in a fast-paced international environment and enjoys balancing strategic thinking with hands-on execution, we'd love to hear from you.

About the Role

As Director of Customer Engagement & Operations, EMEA, you will own the end-to-end customer and franchisee operational experience across the region. You'll be responsible for building strong relationships with franchisees and customers, leading support operations, overseeing service deployment and change initiatives, and ensuring operational excellence is embedded across every stage of the customer journey.

You'll work collaboratively across multiple functions to deliver exceptional service, improve operational performance, and provide the insight needed to influence strategic decisions at both regional and international level.

Working closely with our executive leadership team, regional board, customers, franchisees and strategic partners, you'll shape how we engage, support and enable our customers while driving operational performance, continuous improvement and service innovation.

What You'll Be Responsible for

Customer & Franchisee Engagement
Operational Leadership
Customer Support & Service Delivery
Service Deployment & Change Management
Stakeholder Leadership

About You

You'll be an accomplished operational leader with extensive experience delivering customer excellence across complex, international organisations.

You'll bring:

Significant leadership experience in customer operations, service delivery or customer engagement
Experience working within franchise or multi-site operating environments
A proven ability to influence senior stakeholders, including executive leadership teams and boards
Strong commercial awareness combined with operational excellence
Experience leading customer support functions and service delivery teams
A track record of driving continuous improvement, automation and operational efficiency
Excellent analytical skills with the ability to turn data into actionable insights
Outstanding communication, relationship-building and stakeholder management skills
The ability to operate confidently across multiple countries, cultures and functions
A hands-on leadership style with the ability to balance strategy and execution

Why Join Us?

This is an opportunity to make a significant impact across an international organisation at an exciting stage of growth and transformation.

You'll work alongside a collaborative executive team, influence strategic direction, and help shape the future of customer engagement across the EMEA region while leading initiatives that deliver measurable value for customers, franchisees and the business.

What is important to us?

Our culture and values are at the heart of everything we do and are an important part of our hiring process.

Our three values are:

We are empowered - we have the freedom to make a difference together.
We collaborate - we trust and depend on each other. We contribute. We succeed together.

We deliver on our commitments - we deliver on our commitments together, individually, today and tomorrow.

About us

IPC International, created by bringing together two strong teams, IPC EMEA and IPC Asia Pacific, is a go-to and trusted supply chain partner, with over 20 years proven experience supporting Subway Franchisees and rapidly scaling store growth across complex markets.

With international coverage through our vast supplier and distributor base, and an unmatched portfolio of services, we support the end-to-end supply chain. All of this is powered by great people, execution and technology.

https://www.ipcinternational.com/

Quick apply

Refine Your Search

regional director jobs in penn, bkm

Director of Customer Engagement and Operations, EMEA

Charter Manager (Private Jet and Helicopter Charter)

Operations Director

Regional Trading Director

Senior Vice President, Regional Operations

Director of Operations - UK & Ireland

Regional People Manager

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

Director Health Economics & Outcomes Research (HEOR)

Senior Communications Manager

Regional Category Manager

Group Quality and Compliance Manager

Senior Finance Business Partner

Director of People and Corporate Affairs

Regional Legal Director - UK

Regional Sales Director

Divisional Business Manager - Education

Senior Director, Information Technology EMEA

(Senior) Director Global Medical Affairs

Regional Director, Account Management, Europe

I want to receive the latest job alerts for regional director in penn, bkm

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