The Role
· Reporting to the Depot Manager the Assistant's role is approximately 50% office based, on-boarding new clients, managing your existing client base and undertaking marketing activities to seek new clients. The other 50% is maintaining general site standards and housekeeping activities.
· To support the Depot Manager to grow and develop the site to achieve ambitious, yet realistic targets and goals through the provision of first-class customer service.
· We expect our sites to look great which means that the remaining time will be dedicated to the up-keep and maintenance of the site
· Promote Dainton Self-Storage in your local community, building relationships with key client groups
· Maintain a safe working environment, in line with Health and Safety Regulations.
· Deliver results by contributing to profitability and sales turnover.
· To promote and ensure effective account management.
· You will be required to work 22 hours a week which will include Monday 8:30am- 17:30pm, 09.00 to 16.00 on Saturday and 10.00 to 16.00 on Sunday, every week.
The Person
· Our Depot staff come from a wide range of employment backgrounds but all have the ability to use their own initiative often working unsupervised and most importantly a desire to succeed
· You will have excellent customer service skills, communicating effectively on the phone and face to face.
· Basic computer literacy, where training will be provided on our in-house systems
· A willingness to undertake light physical work is important to maintain your depot
· Ability to achieve realistic targets and goals
· Problem solving skills
· Able to communicate effectively and report to all levels
Forklift experience preferable, training available
· You will preferably live within 20 minutes travelling time of the Depot at Scorrier, Redruth, TR16 5AW, to provide occasional call out cover and hold a full driving license.
Job Types: Part-time, Permanent
Part-time hours: 22 per week
Salary: £13.00 per hour
Schedule:
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Supervising: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
