Technical support occupations Work, Jobs in Penton Mewsey, Ham (with Salaries)

Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
3d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
10d
IT Service Technician
Stannah —Andover
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
3d
Trainee Software support
Xora Print —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
10d
Customer Support Technician
Ricoh —Reading
- Communication skills
6d
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
10d
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
8d
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
Apprentice IT Service Desk Support Technician
SNG (Sovereign Network Group) —Basingstoke
- £15,680 a year
- Full-time
- Customer service
- Computer networking
- IT
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
First Line Support
Southern Communications Group —Dummer
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Short Order Coordinator
Node4 —Newbury
- Hybrid work
- Azure
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
12d
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Service Assurance Agent
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Ops Support (Engineer)-Associate Analyst Level
Visa Europe Limited —Basingstoke
- Microsoft Office
- Java
- C++

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Technical Support Desk Agent

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
3 days ago

Benefits

Free parking
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
Driving
IT support
Communication skills
Help desk

Full job description

Location: Dummer, Basingstoke

Salary: £30,000 - £32,000

To triage and support customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

Working collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance
Attend internal project meetings where necessary
To ensure we are regularly communicating with clients while exceeding their expectations.
Maintaining a process driven work environment.
Collating and communicating fault information to ensure quick resolution
Enabling continuation of service via utilisation of value-add products
Understanding and resolving faults within SLA
Accurately triaging all tickets and passing to relevant support team for those not resolved by Service Assurance
Co-ordination of internal and external resource
Liaising with Group Networks and other surrounding support teams on faults/asurance

Skills and Experience:

Positive can-do attitude.
Strong customer service and communication skills.
Comprehensive industry knowledge.
Great attention to detail.
Decision making skills.
Proven problem-solving attitude.
Ability to coach others.
Experience working in a problem solving environment.
Interest in Technology and Innovation and IT Literate.

Benefits:

21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Extra day off for your birthday
Buy holiday scheme
Employee Assistance Programme
Free onsite parking
Enhanced company sick pay
Discounted retail vouchers
Reduced gym membership
Annual salary review
SCG mobile benefit
Employee referral bonus
Onsite canteen offering free croissants and freshly made soup

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £30,000.00-£32,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in penton mewsey, ham

Technical Support Desk Agent

Service Desk Analyst

IT Support Technician

IT & Document Control Assistant

IT Service Technician

Service Desk IT Technician Level 1

Trainee Software support

IT & DOCUMENT CONTROL ASSISTANT

Customer Support Technician

Technology Systems Consultant

Infrastructure Technician

Service Desk Analyst

Apprentice IT Service Desk Support Technician

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

First Line Support

Short Order Coordinator

Junior ICT Consultant

Second Line Support

Service Assurance Agent

Ops Support (Engineer)-Associate Analyst Level

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