Customer success specialist Work, Jobs in Pentyrch, Crf (with Salaries)

Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Digital Learning Specialist
LegalAndGeneral —Cardiff
- £36,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
8d
Senior Collections Specialist
Sonovate —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Data entry
- Financial services
- Leadership
- Employee assistance programme
Quick apply
Digital Learning Specialist
Legal & General Investment Management —Cardiff
- £36,000 a year
- Analysis skills
- Communication skills
- Employee discount
8d
Global Commodity Specialist (Metals - Instruments)
Revvity —Llantrisant
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Business Development Executive
Sebring Group Ltd —Ebbw Vale
- £50,000 - £150,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Personal Travel Expert - Cardiff
Audley —Cardiff
- £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Employee discount
5d
Customer Service Executive
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- In-person
- Free parking
- Annual leave
Business Development Manager - Contractors & Installers
REXEL —Cardiff
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
Shift Manager
Veezu —Cardiff
- Full-time
- Google Suite
- Management
- Customer service
Office Administrator
Specialist Security Co Ltd —Cardiff
- £13.50 - £14.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Sales Advisor
FlooringSuperstore.com —Newport
- Up to £38,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
Sales Specialist
Jewson Builders Merchants —Cardiff
- Full-time
- In-person
- Referral programme
Service Coordinator (Field Service Operations)
Biotage —Hengoed
- Salesforce
- IT
Content & SEO Specialist
Pryme Financials Ltd —Newport
- Marketing
- Analysis skills
- Project management
Retail Sales Advisor - 32 Hours
DFS —Cardiff
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Senior Beauty Specialist
Boots —Cardiff
- Weekend availability
- Sales
- IT
- Leadership
- Employee assistance programme
- Employee discount
Sales Assistant
TGJones —Cardiff
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
7d

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Customer Enablement Specialist

LexisNexis Risk Solutions -
Cardiff

Apply Now

Job details

Full-time

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Organisational skills
APIs
Communication skills

Full job description

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. Learn more at risk.lexisnexis.com.

About the team: You will work within a team of four, partnering closely with Sales, Customer Support, Product, and Technology to reduce reliance on reactive support, accelerate time‑to‑value, and measure success through training engagement, product usage, and customer readiness metrics.

About the role: You will be responsible for equipping customers with the knowledge, skills, and resources they need to successfully adopt and gain value from our products or services. This role designs and delivers scalable onboarding and training programs, creates self-service educational content such as guides, videos, and knowledge-base articles, and supports product adoption through feature enablement and release education.

Responsibilities:

Design and deliver structured onboarding and enablement programmes for GUI, API, and batch customers to accelerate time‑to‑value.
Create, maintain, and standardise customer education assets, including videos, guides, and best‑practice training materials.
Drive early product adoption by guiding customers through core features, new functionality, and recommended usage patterns.
Build and maintain scalable self‑service resources (knowledge bases, FAQs) to enable customers to independently resolve common issues.
Partner with Product and Engineering to support feature enablement and ensure customer‑ready releases.
Collaborate with Customer Support and Sales to reduce repeat issues, support smooth handovers, and improve renewals and retention.
Track and report on onboarding effectiveness, training engagement, product usage, and overall customer readiness metrics.

Requirements:

Exceptional written and verbal communication skills with the ability to explain complex concepts clearly to different audiences
Instructional design and delivery skills
Ability to translate product features into customer focused use cases
Comfortable working with technical concepts and collaborating with Technology teams.
Excellent organisational skills
Ability to manage multiple projects simultaneously

Working for you :

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Refine Your Search

customer success specialist jobs in pentyrch, crf

Customer Enablement Specialist

Customer Success Manager

Digital Learning Specialist

Senior Collections Specialist

Digital Learning Specialist

Global Commodity Specialist (Metals - Instruments)

Senior Business Development Executive

Cyber Security Specialist

Personal Travel Expert - Cardiff

Customer Service Executive

Business Development Manager - Contractors & Installers

Shift Manager

Office Administrator

Sales Advisor

Sales Specialist

Service Coordinator (Field Service Operations)

Content & SEO Specialist

Retail Sales Advisor - 32 Hours

Senior Beauty Specialist

Sales Assistant

I want to receive the latest job alerts for customer success specialist in pentyrch, crf

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