Service delivery manager Work, Jobs in Pentyrch, Crf (with Salaries)

Agile Delivery Manager
Tes Global —Llantrisant
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
5h
Operational Manager Street Scene
Vale of Glamorgan Council —Barry
- £61,183 - £67,087 a year
- Hybrid work
- Leadership
Shift Manager
Greggs —Cardiff
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Service Delivery Manager
Connells Group —Blackwood
- Customer service
- Continuous improvement
- IT
- Free parking
Quick apply
11d
Operations Delivery Manager
Network Rail —Cardiff
- £43,588 - £57,464 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
12d
Customer Operations Manager
Transport for Wales —Cardiff
- £46,620 a year
- Weekend availability
- Customer service
- Driving
- Classroom experience
- Employee discount
4d
Bar and General Manager
Pontyclun Rugby Club —Pontyclun
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Social media management
Quick apply
6h
General Manager
Tenpin —Aber Valley
- £52,800 - £57,000 a year
- Full-time
- Hospitality
- Employee assistance programme
Quick apply
Operations Support Manager
CitySprint —Cardiff
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
14d
IT Support Team Leader
Drive Ltd —Nantgarw
- £33,610.75 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- IT
- Free parking
- Employee discount
Quick apply
Community Safety Officer
Trivallis —Pontypridd
- £42,754.45 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
8d
Development Officer
First Choice Housing Association —Cardiff
- £39,315 - £45,030 a year
- Full-time
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Service Manager - Caerphilly
Morrisons —Caerphilly
- Hospitality
- Team management
- Employee discount
Quick apply
Assistant Manager
Tenpin —Aber Valley
- £33,650 a year
- Full-time
- Customer service
- Employee assistance programme
Quick apply
14d
Operations Manager
Grange Pavilion —Cardiff
- £31,000 a year
- Weekend availability
- Management
- Administrative experience
- Supervising experience
Quick apply
6d
Audit Manager
NHS Wales Shared Services Partnership —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
4d
Head of People and Culture
Welsh National Opera Cenedlaethol Cymru —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
13d
Principal Delivery Manager
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
4d
Head of Supply Chain
TT Electronics plc —Abercynon
- Full-time
- Management
- Negotiation
- Annual leave
- Employee assistance programme
11d

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Agile Delivery Manager

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£85,000 - £95,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Financial planning
SAFe
DevOps
Analysis skills
Continuous improvement
Release management
Agile
PMI Certification
Leadership
Communication skills
PRINCE2 Certification

Full job description

Job Title: Agile Delivery Manager
Department: Technology
Location: Sheffield, London or Talbot Green
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Salary: Up to £95,000 per annum

At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.

With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years.

Role overview
We are seeking a strategic and delivery-focused Agile Delivery Manager to lead the successful delivery of complex digital initiatives across multiple teams and value streams. The Agile Delivery Manager is accountable for establishing effective delivery governance, enabling scaled Agile ways of working, driving predictable outcomes, and ensuring alignment between product, engineering, and business priorities. This role leads enterprise-level risk and dependency management, strengthens delivery capability, and advances DevOps and continuous improvement practices to support sustainable, high-quality delivery.

Key Responsibilities

Lead delivery across multiple teams, programmes, and value streams, ensuring alignment to organisational priorities, customer outcomes, and strategic roadmaps.
Support the VP of Delivery in portfolio-level delivery governance including planning cadences, decision forums, dependency management, escalation paths, and clear standards for delivery reporting and release management.
Set and oversee enterprise risk management practices by defining risk tolerances, ensuring effective identification and analysis of risks, guiding mitigation strategies, and maintaining continuous monitoring across delivery portfolios.
Drive scaled Agile delivery by embedding fit-for-purpose frameworks, improving flow across teams, and ensuring delivery practices support adaptability, transparency, and business value.
Partner with senior and executive stakeholders to provide transparent portfolio reporting, support prioritisation decisions, and align delivery investment with business outcomes.
Champion enterprise DevOps maturity by sponsoring automation, improving release reliability, reducing operational silos, and enabling scalable engineering practices across teams.
Build organisational delivery capability through coaching, leadership development, role clarity, and consistent standards for Delivery Managers, Scrum Masters, and other delivery professionals.
Own performance and budget outcomes by using data to improve predictability, throughput, quality, and return on investment, while making effective decisions on resource use and delivery trade-offs.

What will you need to succeed?
Leadership Attributes

Learner- and impact-focused
Pragmatic and outcome-driven
Calm, credible, and influential at senior levels
Comfortable operating in complexity and ambiguity
Passionate about continuous improvement and education-led impact

Experience

Significant experience leading Agile delivery across multiple teams, programmes, or portfolios in a complex product or technology environment.
Proven experience operating at senior leadership level, influencing prioritisation, governance, and delivery decisions across business and technology stakeholders.
Demonstrable experience establishing scaled delivery models and managing cross-team dependencies, risks, and escalations in fast-moving environments.
Experience with financial planning, budget accountability, or investment prioritisation in support of delivery outcomes.

Knowledge & Skills

Strong knowledge of Agile, Lean, and scaled delivery frameworks, with the judgment to apply governance proportionately across different teams and initiatives.
Knowledge of risk management practices aligned to PMI principles, including proactive risk identification, analysis, response planning, and ongoing monitoring.
Good understanding of DevOps, CI/CD, release management, and modern engineering practices that improve quality, resilience, and delivery speed.
Knowledge of portfolio metrics and performance measures such as flow, predictability, throughput, quality, risk exposure, and business value.
Strong leadership, coaching, and facilitation skills across senior stakeholder groups, delivery communities, and cross-functional teams.
Excellent stakeholder management and communication skills, with the ability to influence strategic decisions and navigate organisational complexity.
Strong analytical and decision-making skills, using data and insight to manage trade-offs, prioritise investment, and improve delivery performance.
Ability to identify systemic issues, resolve complex delivery challenges, and create practical operating models that support sustainable scale.

Qualifications

Relevant Agile or scaled delivery certification such as SAFe, Scrum, Lean, or equivalent.
Risk, programme, or portfolio management certification such as PMI, PRINCE2, MSP, or equivalent is advantageous.
Background in technology delivery, engineering, or product-led organisations is beneficial.

What do you get in return?

25 days annual leave rising to 30
5% pension after probation
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Quarterly Tes Socials
Access to an extensive Learning and Development menu

Who are Tes?
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools.

By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide.

Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment.

With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: www.tes.com.

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Refine Your Search

service delivery manager jobs in pentyrch, crf

Agile Delivery Manager

Service Desk Manager

Operational Manager Street Scene

Shift Manager

Service Delivery Manager

Operations Delivery Manager

Customer Operations Manager

Bar and General Manager

General Manager

Operations Support Manager

IT Support Team Leader

Community Safety Officer

Development Officer

Customer Service Manager - Caerphilly

Assistant Manager

Operations Manager

Audit Manager

Head of People and Culture

Principal Delivery Manager

Head of Supply Chain

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