Client services manager Work, Jobs in Penwortham, Lan (with Salaries)

Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Telesales Executive
Switch365 —Blackpool
- £23,300 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
11d
Signage Salesperson
Heckford Advertising —Preston
- £35,000 - £60,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Sales Manager
JKN Digital Limited —Preston
- £42,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Gym membership
Quick apply
Senior Account Manager – Direct Sales (Blackpool)
European Consumer Claims (ECC) —Blackpool
- £24,500 - £120,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Salesforce
- Flexible schedule
Quick apply
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Lead Generator (Sales)
Johnsons Workwear Ltd —Preston
- £23,334 a year
- Full-time
- Health & wellbeing programme
Quick apply
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
Field Sales Manager
Flatpay —Lancaster
- £2,120 a month
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
5d
Client Manager
AlphaBiolabs —Warrington
- Up to £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
9d
Business Development Executive
Thurra —Rossendale
- CRM software
- Sales
- Military
- Employee assistance programme
8d
Account Manager
PSL Print Management Ltd —Preston
- Up to £32,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Driving
- In-person
- Free parking
- Life insurance
Quick apply
4d
Business Development
Dish Goodbye —Bury
- £25,420.00 - £65,924.17 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Work from home
Quick apply
1d
Business Development
Dish Goodbye - Satellite Dish Removal —Bury
- £25,420.00 - £65,924.17 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Work from home
Quick apply
1d
New Business Sales Executive
Brown & Brown Europe —Southport
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
Senior Project Manager
Westinghouse Electric Company —Preston
- Project management
- Continuous improvement
- Leadership
- Employee assistance programme
- Life insurance
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Used Car Sales Manager
Vanpro —Blackburn
- £43,706.25 - £80,000.00 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply
Key Account Manager
Expleo —Preston
- Sales
- Business development
- Travel

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Senior Account Manager

TVS Supply Chain Solutions -
Chorley

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Work from home
Canteen
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Qualifications

Hospitality
Driving Licence
Supply chain
Cost control
Driving
Accounting
Relationship management
Contracts
Communication skills

Full job description

Purpose:

Join an exciting and dynamic team that plays a key role in shaping the path of our business.

About the Account Management function:

The primary liaison between TVS and our clients’ management teams, the Account Management function is responsible for client retention, growth and contract adherence. Account Managers hold the ultimate responsibility for the commercial performance of our contracts and work with various departments across the business to bring together an excellent customer experience through service, new solutions and value to maintain strong relationships. The team has a commercial focus and plays a key role in shaping the path of our business through strategy and solution development.

Our mission:

Lead our business in delivering an excellent customer experience, leveraging this to drive growth in revenue and profitability through the provision of added value solutions and profitable commercial models.

Your Purpose:

Act as the principal manager of the relationship with the client’s management team. To understand the client’s business and identify new opportunities to benefit both parties. To ensure TVS delivers service excellence, innovation and cost-down opportunities to the client, whilst maximising revenue and profit for TVS SCS. To challenge the effectiveness of business processes which underpin performance on the contract and take commercial lead internally to drive the continuous improvement of processes across all business functions.

Main Duties & Responsibilities:

Maintain and broaden the commercial and account relationship with the client
Ensure contracted profit and revenue targets are achieved, identifying ways to grow account revenue and profit and maintaining a project and account growth pipeline
Build and maintain strong relationships with internal stakeholders within TVS SCS
Demonstrate leadership through communicating strategic goals and priorities for your accounts to relevant departments and stakeholders within TVS SCS
Stay up to date with the client’s issues, their industry news and challenges
Produce key account plans both internally and externally with the client (JBPs) to facilitate strategic development and growth of the account, adding value to both parties
Maintain communication matrixes with the client to ensure an efficient and effective communication structure
Deliver flexible and innovative solutions to the client’s operational issues
Work with support and project management functions to deliver continuous improvement and cost-down opportunities to the client whilst maximising profit contribution to TVS SCS
Ensure inspirational customer experience is delivered
Ensure contract performance KPIs are delivered and continually review effectiveness of performance measurements of the contract, both internally and with the client
Represent TVS SCS in all interfaces with the client, at multiple levels, as required
Chair and attend meetings with key client stakeholders, maintaining effective action logs
Maintain reports in the form of project & account growth pipelines, management reports and meeting minutes & action logs
Liaise with the client accounting team to ensure input to the planning and forecasting process, and ensure on-time payment in line with contracted terms
Work closely with the Business Development & Marketing team to develop strategy and assist in winning new business
Identify and attend industry and networking events to grow relationships
Host and attend client entertainment events as required

This position would be based at Chorley however applicants must be willing to travel and at times work from other locations, international travel will likely be required from time to time depending on the clients you manage. Depending on the size and complexity of the contract, you will likely be managing more than 1 contract; typically Senior Account Managers are responsible for 2-4 key strategic contracts, but this may vary depending on the size and complexity of the contracts managed. This role may also require you to manage/mentor junior team members.

Knowledge, Skills, Qualifications and Experience:

Essential

Energetic and enthusiastic to create change
Determined, empathetic and persuasive
Pragmatic and quick to respond to challenges
Able to provide innovative and well thought out solutions
An ability to prioritise and manage multiple tasks at any one time
Goal driven and focused
High degree of commercial acumen
Strong interpersonal skills (people & relationship management)
Analytical and numerate
Strong influencing and questioning skills
Excellent verbal and written communication skills
Direct first-hand experience of dealing with clients at multiple levels
Applicants must have a valid driving license

Preferred

Good understanding of financial/accounting processes
Delivery of demanding performance and financial targets, including budgetary cost control
Commercial, supply chain and/or operational background
An understanding of the Beverage, Hospitality, Automotive, Utilities, Facilities Management or IT Equipment sectors across the UK (& Europe)
Creating value added proposals for clients
Negotiating commercially and contractually complex contracts
Educated to degree level or similar

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Competitive Salary
Pension scheme with up to 6% employer matched contributions
Life assurance
25 days holiday + 8 statutory bank holidays
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Established hybrid working structure
Enhanced maternity and paternity leave
Employee Assistance Programme supporting wellness with immediate access for you and your family to:

1. Virtual GP consultations and second opinions

2. Mental health support and counselling

3. Online physiotherapy

4. Access to CONNECTPlus long-term health condition support

5. Wellbeing and healthy living support

Cycle to work scheme
Professional Membership and Study Sponsorship
Quarterly employee recognition awards
Employee referral scheme with financial reward
Benefits hub with employee retail discounts
Discounted eye test vouchers

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Benefits:

Additional leave
Canteen
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Work from home

Work Location: Hybrid remote in Chorley PR7

Quick apply

Refine Your Search

client services manager jobs in penwortham, lan

Senior Account Manager

Telesales Executive

Signage Salesperson

Sales Manager

Senior Account Manager – Direct Sales (Blackpool)

Customer Liaison Officer

Lead Generator (Sales)

Lettings Team Leader

Key Account Manager

Field Sales Manager

Client Manager

Business Development Executive

Account Manager

Business Development

Business Development

New Business Sales Executive

Senior Project Manager

Business Development Manager

Used Car Sales Manager

Key Account Manager

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