Help shape the future of an award-winning sustainable architecture practice.
ARCO2 is one of Cornwall's leading sustainable architectural practices, designing innovative, environmentally responsible buildings across the South West and beyond.
Our work has been recognised nationally through numerous industry awards, and we're continuing to grow. We're now looking for an organised, proactive General Manager to become the operational heart of the business.
This is not a traditional PA role.
Our directors manage their own diaries, emails and meetings. Instead, we're looking for someone who enjoys making businesses run better—someone who can improve systems, keep projects moving, support the wider team and ensure the office operates efficiently every day.
No two days are ever the same.
The Role
You'll take ownership of the day-to-day operation of the business, supporting the directors and wider team while continually improving how we work.
Working closely with our architects, project managers and construction team, you'll coordinate a wide variety of operational activities including:
- Managing the day-to-day running of the office
- Developing and improving office systems, procedures and workflows
- Overseeing administrative processes and maintaining company records
- Managing our awards programme, coordinating submissions and supporting interviews
- Leading marketing, PR, website content and social media activity
- Acting as the first point of contact for visitors and telephone enquiries
- Supporting HR administration including holidays, training records and onboarding
- Maintaining our Integrated Management System (IMS) and company procedures
- Managing office facilities, supplies and company vehicles
- Supporting project administration, including coordinating consultants, subcontractors and suppliers
- Assisting with procurement and ordering materials
- Supporting business development opportunities and company events
- Ensuring compliance documentation is maintained and up to date
- Acting as Fire Warden following appropriate training
Most importantly, you'll constantly be looking for better ways of doing things and helping the business become more efficient.
About You
You'll be someone who naturally takes ownership.
You enjoy creating order, solving problems and improving processes. You're confident juggling multiple priorities and can work independently without waiting to be told what needs doing.
You'll probably have experience in office management, business operations, practice management or a similar role.
You'll also have:
- Excellent organisational and time management skills
- Strong written and verbal communication skills
- A proactive, solutions-focused mindset
- Excellent attention to detail
- Confidence using Microsoft 365
- The ability to prioritise competing deadlines
- Experience maintaining systems and procedures
- The confidence to work with clients, suppliers and consultants professionally
Experience with Xero, project management software or the construction, architecture or property sectors would be advantageous but is not essential.
What We Offer
- Salary of £25,000–£32,000 depending on experience
- The opportunity to play a key role in a growing, award-winning practice
- A varied role with genuine responsibility and autonomy
- A friendly, supportive and collaborative team
- Interesting projects that are making a positive environmental impact
- Opportunities for training and professional development
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Bodmin PL31 2RX: reliably commute or plan to relocate before starting work (required)
Experience:
- administration: 3 years (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
