SENIOR SPA THERAPIST
About the Hotel
Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall’s dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.
Now part of The Loxley Collection, the hotel is undergoing a £10 million investment programme, introducing an exceptional new spa and vitality hydropool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.
Polurrian offers a distinctive guest experience — from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.
With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect.
Aim of Role:
We are seeking an experienced and confident Senior Spa Therapist to deliver exceptional treatments while supporting the leadership and daily operations of the spa. This is an ideal opportunity for a therapist ready to take the next step in their career within a luxury environment.
What You’ll Be Doing:
- Provide outstanding treatments and personalised consultations
- Provide high-quality treatments to guests and members
- Conduct thorough client consultations and maintain accurate records
- Create a warm, personalised welcome for every guest
- Maintain impeccable treatment room standards and hygiene
- Uphold client comfort, privacy, and confidentiality at all times
- Promote spa services, products, and special offers
- Support Smooth Spa Operations
- Follow spa policies, procedures, and professional protocols
- Handle bookings, payments, and end-of-shift reconciliations
- Monitor stock, equipment, and report any issues
- Ensure safe and correct use of products and equipment
- Participate in ongoing training and development
- Be a Valued Team Member
- Work collaboratively across all spa areas
- Maintain a clean, safe, and welcoming environment
- Support colleagues and contribute to a positive team culture
- Demonstrate initiative to enhance guest satisfaction
What We’re Looking For:
- Recognised Spa / Beauty qualification (NVQ Level 3 or equivalent)
- Ideally 4+ years’ spa industry experience
- Strong treatment skills and technique versatility
- Excellent communication and customer service
- Impeccable presentation and attention to detail
- A warm, caring, and professional manner
- Retail awareness or sales skills (advantageous)
- Flexibility to work business hours
Why Join Us?
Become part of a luxury hospitality environment where guest experience, professionalism, and team spirit are at the heart of everything we do. This is an opportunity to grow your career while creating exceptional moments for our guests.
