Client success Work, Jobs in Pershore, Wor (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Business Development Executive
LOCALiQ —Worcester
- £30,000 - £35,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
5d
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Customer Success Supervisor
Livity Life —Worcester
- £30,000 - £31,000 a year
- Computer literacy
- Microsoft Office
- Presentation skills
Quick apply
6d
Sales Executive
Edwards Motors —Kempsey
- £18,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Sales Executive
Lowe Rental Corporation —Cheltenham
- Sales
- Organisational skills
- Communication skills
Quick apply
Customer Success Manager, Birmingham
Dalux —Birmingham
Account Executive
Unique IQ Ltd —Sambourne
- Full-time
- Hybrid work
Quick apply
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- English
- Communication skills
- Employee assistance programme
12d
B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Territory Account Manager
Emixa —Solihull
- Hybrid work
- Sales
Quick apply
Operations Coordinator
Arup —Birmingham
- Customer service
- SharePoint
- AI
7d
Senior Partner Success Advisor
Onecom —Gloucester
- Monday to Friday
- CRM software
- Customer service
- IT
- Employee discount
Quick apply
Client Relations Executive
Elior UK —Birmingham
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Customer Success Consultant (EDI Consultant)
B2BE —Birmingham
- Full-time
- CRM software
- Computer Science
- Customer service
Client Manager
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Project management
- Construction
- Communication skills
3h
Business Junior Sales Executive
C3 Midlands —Birmingham
- Business development
- Communication skills
- Negotiation
Account Manager - Business Partnering
SCC —Birmingham
- £45,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Sales
- IT
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Account Manager
wavenet —Solihull
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
Quick apply

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client success jobs near pershore, wor

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client success jobs in pershore, wor

Client Excellence Lead

Business Development Executive

Customer Success Advisor

Customer Success Supervisor

Sales Executive

Sales Executive

Customer Success Manager, Birmingham

Account Executive

Customer Success Representative – eShepherd

B2B Client Success Manager

Territory Account Manager

Operations Coordinator

Senior Partner Success Advisor

Client Relations Executive

Customer Success Consultant (EDI Consultant)

Client Manager

Business Junior Sales Executive

Account Manager - Business Partnering

Customer Support Manager

Account Manager

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