Client success manager Work, Jobs in Pershore, Wor (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Customer Success Manager, Birmingham
Dalux —Birmingham
Customer Success Supervisor
Livity Life —Worcester
- £30,000 - £31,000 a year
- Computer literacy
- Microsoft Office
- Presentation skills
Quick apply
6d
Territory Account Manager
Emixa —Solihull
- Hybrid work
- Sales
Quick apply
Account Executive
Unique IQ Ltd —Sambourne
- Full-time
- Hybrid work
Quick apply
Senior Partner Success Advisor
Onecom —Gloucester
- Monday to Friday
- CRM software
- Customer service
- IT
- Employee discount
Quick apply
Operations Coordinator
Arup —Birmingham
- Customer service
- SharePoint
- AI
6d
Client Relations Executive
Elior UK —Birmingham
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Account Manager - Business Partnering
SCC —Birmingham
- £45,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Sales
- IT
B2B Account Manager
Halfords —Redditch
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Time management
- Annual leave
- Employee discount
Account Manager
wavenet —Solihull
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Business Junior Sales Executive
C3 Midlands —Birmingham
- Business development
- Communication skills
- Negotiation
Account Manager - Legal
OneAdvanced —Birmingham
- Sales
- IT
- Communication skills
- Employee assistance programme
- Bereavement leave
FX Sales Associate
Ebury —Birmingham
- Sales
- English
- Business
Quick apply
10d
Account Manager - French Bilingual (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Bilingual
- Sales
- Salesforce
- Annual leave
Quick apply
3d

Other jobs to consider

Find your next job by exploring related positions.

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
Must be capable of dealing confidently and professionally at the executive level with Clients; Possess strong interpersonal client service and communications…
£35,000 - £40,000 a year
Quick apply
Business Development Executive
LOCALiQ —Worcester
This is a hybrid role that combines remote working with face-to-face client meetings, so it’s important that you live within or near your designated territory…
£30,000 - £35,000 a year
Quick apply
5d

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client success manager jobs near pershore, wor

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in pershore, wor

Client Excellence Lead

B2B Client Success Manager

Customer Success Manager, Birmingham

Customer Success Supervisor

Territory Account Manager

Account Executive

Senior Partner Success Advisor

Operations Coordinator

Client Relations Executive

Account Manager - Business Partnering

B2B Account Manager

Account Manager

Customer Support Manager

Business Junior Sales Executive

Account Manager - Legal

FX Sales Associate

Account Manager - French Bilingual (UK Remote)

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