Client services occupations Work, Jobs in Perth, Sct (with Salaries)

Customer Liaison Officer
A.C. Whyte and Co Ltd —Perth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Leadership
- Free parking
- Referral programme
Quick apply
Customer Success & Support Coordinator
Datel Solutions —Dunfermline
- £13.71 - £14.21 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Customer Service Representative
Optos —Dunfermline
- Customer service
- Microsoft Office
- Communication skills
Customer Service Administrator
Optos —Dunfermline
- Microsoft Powerpoint
- Spanish
- Computer literacy

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Customer Liaison Officer

A.C. Whyte and Co Ltd -
Perth

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Company events
Referral programme
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
GCSE
Leadership

Full job description

At A.C. Whyte & Co. Ltd, we don’t just refurbish buildings — we transform communities. As leaders in energy efficiency and large-scale refurbishment, we’re proud to deliver projects that make homes warmer, safer, and more sustainable, and to do it with craftsmanship, integrity, and care. We are growing the team and looking for a Customer Liaison Officer to join us, people who bring both technical expertise and a values-driven mindset, ready to lead with professionalism and pride.

Why join us now?

Because this is your chance to be part of a company that’s growing with purpose — where your leadership matters, your voice is heard, and the work you do has a meaningful impact on people’s lives.

We’re guided by three core values:

Empowering Change – for residents, for communities, and for our team
Expertise – built over 50 years of delivering high-quality, energy-efficient homes
Relationships – the trust we build with clients, residents, and one another

What you’ll be doing:

Role Requirements:

Attend meetings to understand specific requirements of our Client and Customers
Communicate effectively between the Site Manager, Construction Team and Customers to ensure the smooth completion of works.
Identify customer concerns prior to the commencement of works ensuring these are communicated to the construction team.
Prioritise your workload, managing your time effectively to deliver a response to customer concerns in line with KPI’s
Resolve customer issues or concerns quickly and effectively delivering our ‘right first time’ commitment.
Based on site to effectively liaise with customers and Site Managers
Collaborate effectively with internal teams, sub-contractors and local authorities to resolve customer concerns.
Submit weekly and monthly reporting statistics.
Maintain up to date records of documentation, which will support the delivery of prompt, accurate and relevant information through written and verbal correspondence.
You will be required to enter customer’s homes, collect personal information and liaise with them regularly throughout the programme of works
Ensure the timely delivery of competing priorities within deadlines with minimum supervision

Essential Skills:

Excellent interpersonal skills with proven experience of engaging with customers, clients and contractors
Comfortable to support vulnerable and or challenging customers providing positive outcomes
Ability to take ownership of an issue and find solutions to complex challenges
Driven individual with strong leadership and influencing skills
Meticulous and organised
Ability to work within a fast-paced environment and prioritise workload effectively
Full UK Driving License is essential

Benefits:

Competitive salary
Company vehicle
Company pension scheme
Bonus Scheme
Free onsite parking
Referral scheme
Enhanced Maternity
Enhanced Paternity
Personal development opportunities for career growth with a rare opportunity to assist in the development and expansion of the business

About A.C. Whyte

A.C. Whyte & Co. Ltd is a market leader in housing refurbishment and energy efficiency retrofit. With over five decades of experience, we’re known for setting the standard in quality and for our hands-on, people-first approach.

Our work has lasting impact, revitalising homes, supporting communities, and raising expectations in the construction industry. We're proud of our heritage, but even prouder of the relationships and results we build every day.

Apply now

If you’re a Customer Liaison Officer who leads with purpose and delivers with pride, we want to hear from you. Send us your CV today — and join a team that’s built on trust, quality, and a commitment to doing things the right way.

AC Whyte and Co Ltd is an equal opportunities employer as long as you have the drive and passion to succeed, then we would love to hear from you.

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

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