Crm administrator Work, Jobs in Peterborough, Cam (with Salaries)

Customer Service Administrator
General & Medical —Peterborough
- £24,800 - £25,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
3d
Business Support and Sales Administrator
Anglian Water Services Ltd —Oakham
- £28,500 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Annual leave
7d
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Sales Administrator
Hobart UK —Peterborough
- £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
Marketing Data Analyst (B2B)
Bauer Media Group —Peterborough
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
Disrepair Coordinator
ACCENT housing —Peterborough
- £28,971 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
8d
Business Administrator
CPS Building Services —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Life insurance
Quick apply
7d
Sales Progressor & Administrator
Sedge Estate Agents —Spalding Wygate
- £12.71 an hour
- Full-time
- CRM software
- Sales
- Organisational skills
Quick apply
6d

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Customer Service Administrator

General & Medical
Peterborough

Quick apply

Job details

Permanent | Full-time
£24,800 - £25,500 a year
3 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
English
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Overview
We are seeking a highly organised and professional Customer Service Administrator to join our team. This role involves providing exceptional customer support, managing administrative tasks, and ensuring smooth communication between clients and internal departments. The successful candidate will utilise their strong organisational skills and IT proficiency to contribute to the efficient operation of our customer service functions. This is a paid position suitable for individuals with relevant experience or those eager to develop their skills in a dynamic environment.

Responsibilities

Handle customer enquiries via phone, email, and other communication channels with professionalism and courtesy, including provision of guidance relating to the customer treatment pathway
Maintain accurate records of customer interactions using CRM software and other relevant systems
Reviewing notes and reports of ongoing claims and liaison with the Claims Team
Coordinate with internal teams to ensure timely resolution of customer issues and follow-up actions
Execute the Scanning function to transition the business from manual to electronic records
Provide guidance to clients regarding claims procedures and policy coverage
Ensure compliance with organisational policies, procedures, and regulatory requirements
Managing your own workflow in a timely manner
Take required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager
Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes

Qualifications

Proven experience in a telephone-based customer service role is preferred
Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with CRM software is desirable but not essential; training will be provided
Excellent communication skills in English, both written and verbal
Demonstrated organisational skills with the ability to prioritise tasks effectively
Ability to manage time efficiently whilst handling multiple responsibilities simultaneously

This role offers an excellent opportunity for individuals seeking to develop their career within the insurance or customer service sectors. The ideal candidate will be organised, proactive, and committed to delivering exceptional service.

Job Type: Full-time, Permanent

Pay: £24,800.00-£25,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

crm administrator jobs in peterborough, cam

Customer Service Administrator

Business Support and Sales Administrator

Continuous Improvement Analyst – Customer Care

Sales Administrator

Marketing Data Analyst (B2B)

Disrepair Coordinator

Business Administrator

Sales Progressor & Administrator

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