& insight Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
10d
Change & Continuous Improvement Project Manager
Cross Keys Homes —Peterborough
- £51,277 - £53,976 a year
- Full-time
- Microsoft Office
- Project management
- Presentation skills
Data Management Assistant
Cross Keys Homes —Peterborough
- £27,610 - £29,064 a year
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
Cost Analyst
Anglian Water Services Ltd —Peterborough
- From £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Contracts
- Annual leave
- Work from home
12d
Research & Policy Intern
Charis Grants Ltd —Peterborough
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Life insurance
Quick apply
Property Accounts Assistant
Savills —Peterborough
- Full-time
- Annual leave
Audit Associate
Saffery —Peterborough
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
- Profit sharing
- Annual leave
Marketing and Communications Manager
Rapidrop Global —Peterborough
- £50,000 - £60,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Control Room Manager
GXO Logistics —Peterborough
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Leadership
- Annual leave
- Employee discount
11d
Graduate Audit Trainee (ACA)
Saffery —Peterborough
- Bachelor's degree
- Profit sharing
- Annual leave
6d
Amazon Client Account Manager (Amazon Experience Essential)
Unified Retail Services Ltd —Huntingdon
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
6d
National Inventory Manager
Bauer Media Outdoor —Peterborough
- Hybrid work
- Travel
- Leadership
- Annual leave
- Life insurance
Quick apply
Case Administrator - Cambridgeshire and Peterborough - East of England
HM Prison & Probation Service —Huntingdon
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
13d
Conference Assistant/Co-ordinator - Peterborough
Emcor —Peterborough
- £26,434 a year
- Full-time
- Communication skills
- Time management
- Employee assistance programme
- Referral programme
Quick apply
Events Manager - FTC
Compare the Market —Peterborough
- Full-time
- Hybrid work
- Management
- Project management
- Organisational skills
Digital Learning and Innovation Manager
Cambridge Regional College —Huntingdon
- £45,000 - £47,000 a year
- Full-time
- Analysis skills
- Organisational skills
- AI
- Employee assistance programme
- Employee discount
10d
Maintenance Assurance Co-ordinator
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Full-time
- Management
- Maintenance
- Continuous improvement
- Annual leave
11d
Finance Business Partner - Water & Maritime
Royal HaskoningDHV —Peterborough
- Part-time
- Microsoft Excel
- English
- Master's degree
10d
Dental Sales Representative
IQVIA —Peterborough
- Full-time
- Sales
- Business development
- Driving
- Employee discount
- Gym membership

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& insight jobs near peterborough, eng

Customer Service Specialist

Travelex -
Peterborough

Apply Now

Job details

Part-time | Zero hours contract
£13.50 an hour
10 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office

Full job description

Customer Service Specialist

Job Type : Zero hours

Hours per week : Casual

Salary: £13.50 per hour

Working Patterns: We support our business 24 hours per day, seven days a week, so there are various shifts available. We work on a fixed shift rotation.

Benefits:

25 days plus bank holidays
Employee discount platform with Everyday Rewards by Bravo at hundreds of shops & online stores
Employee Assistance Program
Cycle to Work Scheme
Life & Dental Insurance, Critical Illness Cover

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s our desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Customer Service Specialist.

As an integral part of the Travelex Customer Service Team, you will be placed at the heart of a bustling call centre, supporting our customers, both personal and business with their Foreign Exchange options, and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

What will you be doing?

Nurturing and forming relationships with customers through inbound calls to gain a better understanding of their travel and currency requirements, then tailoring their experience based on their needs.
Supporting both our Customers and Branches with resolving their queries regarding Travel Money orders.
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Ensuring GDPR and financial regulation standards are adhered with every call whilst delivering on business objectives and metrics such as compliance, customer satisfaction and call handling
Delivering on key performance goals both procedural, operational and customer focused

What do I need to have?

Numerically and technically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and coveting vast amounts of currency regularly daily . You’ll also need to have a firm understanding of Microsoft Office products such as Outlook, Excel, and Word.
Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

Step 1 – Our team of hiring managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
Step 2 – You’ll be invited to a face-to-face interview at our Peterborough Head Office to meet with our Call Centre Manager. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you.
Step 3 – If successful we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Refine Your Search

& insight jobs in peterborough, eng

Customer Service Specialist

Change & Continuous Improvement Project Manager

Data Management Assistant

Cost Analyst

Research & Policy Intern

Property Accounts Assistant

Audit Associate

Marketing and Communications Manager

Control Room Manager

Graduate Audit Trainee (ACA)

Amazon Client Account Manager (Amazon Experience Essential)

National Inventory Manager

Case Administrator - Cambridgeshire and Peterborough - East of England

IT Service Desk Analyst

Conference Assistant/Co-ordinator - Peterborough

Events Manager - FTC

Digital Learning and Innovation Manager

Maintenance Assurance Co-ordinator

Finance Business Partner - Water & Maritime

Dental Sales Representative

I want to receive the latest job alerts for & insight in peterborough, eng

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