application support specialist Work, Jobs in peterborough, eng (with Salaries)

Complaints Manager
Cross Keys Homes —Peterborough
- £49,305 - £51,900 a year
- Full-time
12d
Targeted Interventions Coordinator- Children & Young Persons
Change Grow Live —Peterborough
- £27,861.26 - £32,002.35 a year
- Annual leave
- Employee discount
6d
Dual Diagnosis Support Worker
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £28,392 - £31,157 a year
- Part-time
- Travel
7d
Smoke Free Advisor
Change Grow Live —Peterborough
- £26,091.00 - £26,502.53 a year
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
5d
Buyer - House Plants & Flowers
IPL —Peterborough
- Monday to Friday
- In-person
- Communication skills
- Store discount
- Annual leave
Customer Assistant
Lidl —Peterborough
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
7d
SEN Tutor
Keys Group —Peterborough
- £25 - £40 an hour
- English
- Employee discount
- Referral programme
Quick apply
Housing Officer
Amplius —Peterborough
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
12d
Mental Health Ward Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £25,760 - £27,476 a year
- Full-time
- Travel
- In-person
15h
Portfolio Analyst
Amplius —Peterborough
- £34,299.37 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- IT
12d
Mental Health Employment Specialist
Lincolnshire Partnership NHS Foundation Trust —Stamford
- £32,073 - £39,043 a year
- Full-time
- Annual leave
- Employee discount
12d
Timetabling and Resourcing Coordinator
Inspire Education Group —Peterborough
- £28,894 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
1d
PE/Sport Coach or Teaching Assistant Apprentice
inspire+ —Peterborough
- £8 an hour
- Full-time
- Childcare
- English
- Working with children
Planning Strategy & Specialist Services Manager
Fenland District Council —March
- Up to £63,110 a year
- Full-time
Hydroecologist
AtkinsRéalis —Peterborough
- Full-time
- Hybrid work
- IT
Repairs Surveyor
Amplius —Peterborough
- £44,858.80 a year
- Full-time
- Maintenance
- Communication skills
12d
Department Leader
Highfield Ely Academy —Ely
- £58,569 - £64,691 a year
- Call to connect
- School
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
14d
Higher Assistant Psychologist
Cambridgeshire and Peterborough NHS Foundation Trust —March
- £32,073 - £39,043 a year
- Full-time
2d
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Customer service
- Employee assistance programme
6d

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Complaints Manager

Cross Keys Homes -
Peterborough

Apply Now

Job details

Full-time
£49,305 - £51,900 a year
12 days ago

Qualifications

Driving Licence

Full job description

Full Time - 37 hours Monday to Friday

This is a remote working role with the requirement to visit tenants and head office as necessary, therefore you MUST be commutable within 1 hour of Peterborough, with a clean driving licence and suitably insured vehicle.

Role Details

This is an exciting opportunity to join our complaints team. Complaints Managers are tasked to investigate and improve our services when residents tell us they are unhappy. As we continue to listen and respond to the needs of our residents, we strive to resolve problems quickly and fairly so we have a dedicated team to this important part of our operational service to ensure parity and consistency.

We are seeking an experienced housing professional to join the team to deliver this service, with the overall purpose of,

Providing a professional, responsive and complaint resolution service to residents, ensuring an empathetic approach at point of contact.
Delivering a customer centered approach to the handling of feedback and complaint resolution.
Having an individual autonomy and freedom to solve resident problems or concerns.
Providing responsive, supportive and thorough investigations to all feedback and complaints.
Ensuring all investigations are in line with the appropriate policy and procedures that are in place.
Developing performance information, insights and understanding into the causes for resident feedback and identifying areas for improvement based on learning.

Take a look at the full Job Description to see the full profile for this role including our essential and desirable criteria.

If you think you have what we are looking for and are looking to join a fabulous team, then apply today.

You should know that if we find a great candidate before the closing date we reserve the right to close the campaign so don't leave it until the last minute to apply!

DBS Checks will be undertaken for the successful applicant.

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.

You can find out more and the on the CKH website.

Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.

Apply Now

Refine Your Search

application support specialist jobs in peterborough, eng

Complaints Manager

Targeted Interventions Coordinator- Children & Young Persons

Dual Diagnosis Support Worker

Smoke Free Advisor

Buyer - House Plants & Flowers

Customer Assistant

SEN Tutor

Housing Officer

Mental Health Ward Administrator

Portfolio Analyst

Mental Health Employment Specialist

Timetabling and Resourcing Coordinator

PE/Sport Coach or Teaching Assistant Apprentice

Planning Strategy & Specialist Services Manager

Hydroecologist

Repairs Surveyor

Department Leader

Service Managment Specialist

Higher Assistant Psychologist

Broker Support Specialist

I want to receive the latest job alerts for application support specialist in peterborough, eng

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