Apprentice customer service and business support Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)
Instep UK —Peterborough
- From £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Apprentice Estimator
PJ Slater Scaffolding Ltd —Peterborough
- From £8 an hour
- Full-time
- Customer service
- Microsoft Office
- Contracts
Quick apply
8d
Postperson with Driving
Royal Mail Group —Peterborough
- £13.68 an hour
- Weekend availability
- Employee discount
HGV Technician Apprenticeship - Peterborough
GTG —Peterborough
- Driving
- Communication skills
- Store discount
- Employee assistance programme
Business Administrator Apprenticeship
Paragraf —Somersham
- £16,640 - £18,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
Property Maintenance Apprentice
CS Ellis Group Ltd —South Luffenham
- Customer service
- Maintenance
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
7d
CAD Technician Apprentice
Infrastructure Gateway Ltd —Burton Latimer
- £16,500 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance programme
- Employee discount
Highways Supervisor
M Group —Huntingdon
- Civil engineering
- Management
- Contracts
- Annual leave
- Employee assistance programme
HGV Technician Apprenticeship - St Neots
GTG —St. Neots
- Driving
- Communication skills
- Store discount
- Employee assistance programme
Pharmacy Technician Apprenticeship
Skills 4 Group —Corby
- £18,497.40 a year
- Customer service
- English
- Communication skills
Gas Engineer
Mears Group —Peterborough
- Full-time
- Travel
- Communication skills
Bricklayer
Places for People —Huntingdon
- £37,002.35 a year
- Overtime
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Plumbing/ Heating Engineer - Peterborough
Princebuild —Peterborough
- Full-time
- Microsoft Office
- First Aid Certification
- Plumbing
Senior Quantity Surveyor (Subcontract manager)
M Group —Saint Ives
- Travel
- Annual leave
- Employee assistance programme
Manufacturing Manager
Howden Turbo UK Limited —Peterborough
- English
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
Maintenance Shift Manager
RS —Corby
- Weekend availability
- Management
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
HGV Technician
RH COMMERCIAL VEHICLES —Peterborough
- Overtime
- In-person
- Automotive diagnostics
- Hand tools
- Free parking
- Health & wellbeing programme
Quick apply
Site Manager
BarrattDevelopments —Ely
- Construction experience
- Leadership

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apprentice customer service and business support jobs near peterborough, eng

Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)

Instep UK
Peterborough

Quick apply

Job details

Full-time | Apprenticeship
From £24,570 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
A Level

Full job description

Are you ready to start your career with an amazing opportunity in a customer service role within financial services?

As the market leader in the Life and Pensions administration sector, Diligenta are recruiting enthusiastic school leavers to join our growing team as Customer Service Representatives on a structured apprentice scheme. Diligenta are looking for candidates who are passionate about life and giving an excellent customer experience, understand digital applications and how best to utilise them, and are keen to develop their career to develop a career in the finance sector.

Our customer service apprenticeship encompasses all the skills required to be in an environment that utilises systems to create a great experience, whilst also developing essential skills within an evolving customer environment for future progression.

You will be working in a modern office environment, with a relaxed dress code, and a team that is here to support you in your career and personal development that could lead to other specialist roles within our business.

Become a digital champion within your role, utilising our range of systems available to you.

Answering calls through our telephony system from policyholders or third parties, using our advanced systems to deal with queries. No sales involved.
Using digital and verbal communications to support both internal and external customers.
Supporting and resolving customer requirements for changes on policies and submitting work requests to the back-office team through our digital platforms, to ensure that customers are fully informed and necessary documents are sent.
Identifying, logging, and resolving complaints from policyholders or third parties through our various systems.
Keeping up to date with process changes, system updates and policies, including IT Security and GDPR regulations.

What you need to demonstrate.

Good, clear communication with attention to detail.
Active listener with good problem-solving skills.
Professionalism and the ability to work independently or as part of a team
Desire to learn.
Passion for providing a great customer experience with the ability to focus on assisting customers find solutions through our extensive digital platforms.
Good digital skills to embrace the technologies within the business and become a super user of the systems we utilize.
Empathy and patience.

In return you will receive:

· Above National Minimum Apprenticeship Salary

· 31 days holiday including bank holidays

· Eligibility for an annual discretionary bonus scheme

· Companywide Recognition Scheme

· A contributory company pension scheme where we match your contributions up to 6%

· A comprehensive set of ‘Moments that Matter’ policies, such as Carer’s Leave

· A companywide Wellbeing Programme, including an Employee Assistance Programme and other benefits/resources/apps to support your mental/physical and financial wellbeing

· Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).

· Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods

· Interest free Season Ticket loans and a Cycle to Work Scheme

· Group Life Assurance ('Death in Service") / Group Income Protection

Diligenta is a market leader in the Life and Pensions sector, providing administration services to many of the best-known financial services companies in the UK. We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers.

Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality.

Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day.

We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the business.

Job Types: Full-time, Apprenticeship

Pay: From £24,570.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Peterborough PE2 6FY: reliably commute or plan to relocate before starting work (required)

Application question(s):

Have you lived in the UK for the last 3 years?
If you have Right to Work, when does it expire?
Are you available to start in September 2026?
Do you have a Degree or Higher Education qualification in Customer Services?
Do you have a Level 3 qualification in Customer Services, or have you studied a Customer Service module as part of a broader course?
Do you hold GCSEs (Grades 4-9) or equivalent Level 2 qualifications in Maths and English? You MUST be able to provide certifications/evidence. In case you cannot provide certificates/evidence or do not hold these Maths & English qualifications, an initial assessment in Maths & English will be required as part of the recruitment process. Please only continue if you are happy to partake in this assessment (if required).

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

apprentice customer service and business support jobs in peterborough, eng

Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)

Apprentice Estimator

Postperson with Driving

HGV Technician Apprenticeship - Peterborough

Business Administrator Apprenticeship

Property Maintenance Apprentice

CAD Technician Apprentice

Highways Supervisor

HGV Technician Apprenticeship - St Neots

Pharmacy Technician Apprenticeship

Gas Engineer

Bricklayer

Plumbing/ Heating Engineer - Peterborough

Senior Quantity Surveyor (Subcontract manager)

Manufacturing Manager

Maintenance Shift Manager

HGV Technician

Site Manager

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