Apprentice customer service and business support Work, Jobs in Peterborough, Eng (with Salaries)

Customer Account Manager
Trade Mastermind Limited —Peterborough
- £40,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
Quick apply
11d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Apprentice Customer Service and Business Support
REFLEX LABELS LIMITED —Ketton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Administration Apprentice
Fresh Hub Group Limited —Spalding Wygate
- £19,000 - £21,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
11d
Hubspot CRM Manager
Trade Mastermind Limited —Peterborough
- £50,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Employee discount
Quick apply
3d
Head of Customer Account
Trade Mastermind Limited —Peterborough
- £75,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
3d
Apprentice/Junior Business Analyst
ABAgri —Peterborough
- Hybrid work
- Microsoft Powerpoint
- ERP systems
- IT
Accounts Apprentice
TC-Group —Spalding
- £15,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Branch Apprentice
Lords Group Trading – Merchanting Division —Kettering
- £18,512.00 - £29,410.94 a year
- Full-time
Quick apply
Business Administrator Apprenticeship
Paragraf —Somersham
- £16,640 - £18,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
Postperson with Driving
Royal Mail Group —Kettering
- Full-time
- Employee discount
14d
Retail Apprentice Travel Advisor
TUI Group —Corby
- From £8.50 an hour
- Weekend availability
- Customer service
- Employee discount
10d
Smart Maintenance Engineer
M Group —Peterborough
- £27,864 a year
- Customer service
- Driving
- Hand tools
- Employee assistance programme
- Employee discount
10d
Estate Ranger
Cross Keys Homes —Peterborough
- £27,610 - £29,064 a year
- Full-time
- Maintenance
Agricultural Service Technician
Ben Burgess —Huntingdon
- Up to £50,000 a year
- Full-time
- Driving
- In-person
- Hand tools
- Free parking
- Employee discount
Quick apply
4d
HGV Technician Apprenticeship - Peterborough
GTG —Peterborough
- Driving
- Communication skills
- Store discount
- Employee assistance programme
Gas Engineer
Mears Group —Peterborough
- Up to £39,809.07 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Sous Chef
Lounges —Kettering
- £33,000 - £35,000 a year
- Cooking
- Communication skills
- Kitchen experience
Quick apply
HGV Technician Apprenticeship - St Neots
GTG —St. Neots
- Driving
- Communication skills
- Store discount
- Employee assistance programme
Engineering Manager
DS Smith —Ely
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Life insurance

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Customer Account Manager

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Full-time
£40,000 a year
11 days ago

Benefits

Company pension

Qualifications

Salesforce
Analysis skills
B2B sales
Account management
Leadership

Full job description

B2B Customer Account Manager – Trade Mastermind

Location: Peterborough HQ £40,000 Base + £30,000–£50,000 Annual Bonus Potential (OTE £70,000–£90,000)

Package: Monthly Bonuses | Private Health | Pension | Full Training | Career Progression

Drive Success Across a Portfolio of Trade Business Clients Combining Account Management, Customer Support, and Commercial Upselling.

Founded in 2020 by BBC Apprentice Winner Joseph Valente, Trade Mastermind is the UK’s fastest-growing business education and coaching company for the construction industry.

We teach tradespeople how to become businesspeople giving them the tools, systems, and knowledge to scale from the tools to seven figures and beyond.

We’ve trained over 5,000 trade business owners, who on average achieve 370% growth in their first year with us.

In 2026, we’ll open our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough the first-ever university for trades featuring a 300-person event arena, a state-of-the-art podcast studio, and Peterborough’s first rooftop bar for our team and clients.

Now, we’re hiring a B2B Customer Account Manager to join our elite customer success division responsible for managing, supporting, and growing a portfolio of up to 100 trade businesses enrolled in our 3-year academy programmes.

The Role

This is a hybrid of relationship management, coaching, and commercial growth.
You’ll be the first point of contact for your portfolio ensuring each customer is fully supported, fully engaged, and achieving measurable results.

You’ll also upsell them into the additional in-house services they need from our sister company Trade Group Services (TGS) including websites, recruitment, digital marketing, social media, business funding, and CRM systems to accelerate their growth journey.

You’ll work closely with finance and billing to ensure customers receive great service and pay on time, maintaining the financial health of your customer portfolio.

The Four Core Responsibilities of a Customer Account Manager at Trade Mastermind

Drive Customer Attendance

Make sure your businesses attend every training session and academy day ensuring they stay engaged, accountable, and on track for success.

Deliver Customer Results

Track your customers’ monthly progress and ensure they achieve wins and results every month. Celebrate their milestones and keep them focused on growth.

Upsell Growth Services

Identify what each business needs next and upsell the right in-house Trade Group Services to help them scale from websites and marketing to recruitment and finance solutions.

Support Credit Control & Billing

Work with our finance team to maintain excellent service standards and ensure your clients stay up to date with payments throughout their programme.

What’s In It for You

£40,000 Base Salary + £30,000–£50,000 Annual Bonuses (OTE £70,000–£90,000)
Monthly Bonuses & Accelerators for over-achievement
Private Health & Pension Scheme
Full Training & Continuous Coaching from senior leadership
Career Progression Pathway to Senior Account Manager, Head of Customer Success, or Business Coach
Day off for your birthday
Access to our brand-new 20,000 sq. ft. HQ and national Trade Mastermind events

Who You Are

Experienced Account Manager, Customer Success Manager, or B2B Relationship Executive
Confident supporting and selling to small business owners
Naturally organised, structured, and disciplined
Skilled at building relationships while driving accountability and results
Comfortable managing multiple accounts, pipelines, and CRM systems
Commercially aware and confident with billing, credit control, and renewals
Background in education, coaching, or construction/trades is a plus

The Bigger Vision

Trade Mastermind’s three-year vision is to:

Achieve a £100 M + valuation and £10 M + EBITDA
Serve 1,000 + trade business owners annually
Launch the Trade Mastermind University – the first of its kind globally
Build the UK’s most impactful business education and service ecosystem for trades

Joining now means becoming a key part of our customer success engine supporting hundreds of entrepreneurs to grow while developing your own career inside one of the UK’s most ambitious growth companies.

Ready to Manage, Support, and Scale Trade Businesses Nationwide?

If you’re a relationship-driven professional with a commercial mindset who thrives in a fast-paced, high-performance environment this is your opportunity to make a real impact.

Pay: £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

apprentice customer service and business support jobs in peterborough, eng

Customer Account Manager

Business IT Support Engineer Apprentice

Apprentice Customer Service and Business Support

Business Administration Apprentice

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Head of Customer Account

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Branch Apprentice

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Postperson with Driving

Retail Apprentice Travel Advisor

Smart Maintenance Engineer

Estate Ranger

Agricultural Service Technician

HGV Technician Apprenticeship - Peterborough

Gas Engineer

Sous Chef

HGV Technician Apprenticeship - St Neots

Engineering Manager

I want to receive the latest job alerts for apprentice customer service and business support in peterborough, eng

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