Client services Work, Jobs in Peterborough, Eng (with Salaries)

Complaint Handler
Diligenta —Peterborough
- From £29,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
Quick apply
Customer Support Administrator (Helpdesk)
ICE - Industrial Cleaning Equipment —Peterborough
- Full-time
- Communication skills
- Annual leave
Quick apply
5d
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Sales Representative
Boss Cabins Limited —Peterborough
- £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Senior Customer Service Specialist
Trade Mastermind Limited —Peterborough
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Conflict management
- Mentoring
- Free parking
- Annual leave
Quick apply
11d
Client Care Assistant- Maternity Cover
Medivet Group Ltd —Peterborough
- £13,269.24 a year
- Part-time
- Front desk
- Annual leave
- Employee discount
5d
Property Maintenance Coordinator
Maintenance 24-7 Limited —Peterborough
- £28,000 - £30,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Annual leave
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Peterborough
- £3,800 a month
- Full-time
- Sales
Quick apply
Area Support Officer
OCS Group —Peterborough
- £13.54 an hour
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Outreach Neighbourhood Support Coordinator
Good Neighbours-Rural Peterborough —Peterborough
- £13.50 - £13.90 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Supervising experience
- Work from home
Quick apply
8d
Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
8d
Business Admin Apprentices
Hegarty Solicitors —Peterborough
- Call to connect
- Organisational skills
- Front desk
- Communication skills
- Annual leave
8d
Network Administrator
Microbyte —Peterborough
- £30,000 - £40,000 a year
- Full-time
- In-person
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Langtoft
- £3,800 a month
- Full-time
Quick apply
Business Support Assistant (6 month FTC)
Saffery —Peterborough
- Full-time
- English
- Databases
- Administrative experience
- Profit sharing
- Annual leave
8d
Fleet Sales Administrator
Marshall Motor Group —Peterborough
- Monday to Friday
- Customer service
- IT
- Time management
- Annual leave
- Employee discount
Quick apply
Amazon Agency Client Account Manager
Unified Retail Services Ltd —Huntingdon
- £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Flexible schedule
Quick apply
9d
Supervisor
Mears Group —Peterborough
- Up to £40,914.88 a year
- Monday to Friday
- Annual leave
- Employee discount
Compliance Administrator
Savills —Peterborough
- Full-time
- Travel
4d
Private Dining Assistant – Flexible Event Work
Black Olive Food —Peterborough
- £8 - £13 an hour
- Weekend availability
- Cleaning
- In-person
- Restaurant
Quick apply
10d

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client services jobs near peterborough, eng

Complaint Handler

Diligenta -
Peterborough

Quick apply

Job details

Full-time
From £29,000 a year

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Computer literacy
Microsoft Office Suite
Complaint handling
Customer interaction
Root cause analysis
Communication skills

Full job description

Summary of the role:

Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call.
A successful complaint handler is compassionate and caring, coupled with a strong ambition for career development.

Benefits:

We offer 31 days holiday (including bank holidays)
An annual discretionary bonus scheme
A contributory company pension scheme
Excellent employee wellbeing and assistance support programmes
A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods, and financial services
Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).

What we're looking for:

Strong customer service experience is required.
Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions
Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.
Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way.
Someone who can quickly understand the customer need and place a real focus on resolving issues and queries effectively and empathetically.
Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.

About us:

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, AVIVA, Standard Life, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.
Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Diligenta is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

Refine Your Search

client services jobs in peterborough, eng

Complaint Handler

Customer Support Administrator (Helpdesk)

Service Desk Co-ordinator

Sales Representative

Senior Customer Service Specialist

Client Care Assistant- Maternity Cover

Property Maintenance Coordinator

JUNIOR SALES ADVISOR

Area Support Officer

Outreach Neighbourhood Support Coordinator

Service Desk Analyst (4 Month Contract)

Business Admin Apprentices

Network Administrator

JUNIOR SALES CONSULTANT

Business Support Assistant (6 month FTC)

Fleet Sales Administrator

Amazon Agency Client Account Manager

Supervisor

Compliance Administrator

Private Dining Assistant – Flexible Event Work

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