Coo Work, Jobs in Peterborough, Eng (with Salaries)

Head of Operations
WCF —Peterborough
- Full-time
- Customer service
- ERP systems
- Continuous improvement
2d
Head of Operations (Deli)
Bakkavor —Spalding
- Monday to Friday
- Continuous improvement
- Team management
- Manufacturing
- Employee discount
- Life insurance
Head of Operations (Customer & Fulfilment)
A1 Lawn —Peterborough
- Full-time
- Customer service
- ERP systems
- Continuous improvement
Quick apply
2d

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Head of Operations (Deli)
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Head of Operations

WCF -
Peterborough

Apply Now

Job details

Permanent | Full-time
2 days ago

Qualifications

Operations management
Senior management experience
Customer service
Team leadership
Stakeholder liaison
ERP systems
ERP software
Cost control
3PL
Warehouse management
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Decision making
Supply chain and logistics experience
Operational strategy development
Supply chain warehousing
Cross-functional collaboration
Leadership
Operations leadership experience
Stakeholder management
Distribution operations team management

Full job description

Job Reference

HOOCF-PWCS-C-140266

Salary Description

000

Contract Type

Permanent

Location

Orton Southgate ,
Peterborough

Advert

Head of Operations (Customer & Fulfilment) - Progreen

We're looking for an experienced and commercially minded Head of Operations to join our Senior Leadership Team and play a pivotal role in the next stage of Progreen's growth.
Reporting directly to the COO, you'll take ownership of our end-to-end operational function, leading warehouse operations, fulfilment, customer service, operational systems, and strategic logistics partnerships. This is an opportunity to influence business-wide decision making while creating the operational capability needed to support continued growth and an outstanding customer experience.

About the Role

As Head of Operations, you'll be responsible for developing and delivering an integrated operational strategy that ensures efficiency, scalability, and service excellence across the business. You'll lead teams, optimise processes, leverage technology, and use data-driven insight to drive operational performance and continuous improvement.
You'll also work closely with Product, E-Commerce, and Marketing teams to ensure operational readiness supports customer demand, business growth, and future expansion plans.

What You'll Be Responsible For

Leading warehouse, fulfilment, and customer service operations
Developing and delivering operational strategy aligned to business goals
Driving operational excellence across service, quality, cost, and productivity
Leading ERP implementation, optimisation, and adoption
Managing 3PL providers, carriers, and key operational partners
Building high-performing teams through effective leadership and workforce planning
Creating scalable operational processes capable of supporting future growth
Establishing and monitoring KPIs to drive accountability and performance
Championing a culture of continuous improvement and customer focus
Acting as a key member of the Senior Leadership Team, contributing to strategic decision-making across the business

About You

We're looking for a proven operational leader who combines strategic thinking with a hands-on approach and thrives in a fast-paced, growth-focused environment.
You'll likely bring:

Significant experience in a senior operations leadership role
Responsibility for warehouse, fulfilment, and customer service functions
Experience implementing and optimising ERP systems
Strong commercial and financial awareness
A track record of delivering measurable improvements in performance, productivity, and cost control
Experience managing multi-channel fulfilment operations
Strong stakeholder management and cross-functional leadership skills
Experience managing third-party logistics and external operational partners
A data-led approach to decision making and performance management
The ability to inspire, develop, and lead high-performing teams

Why Join Progreen?

This is a rare opportunity to step into a leadership role with genuine influence across the business. You'll play a key role in shaping our operational future, driving customer excellence, and delivering the infrastructure needed to support ambitious growth plans.

If you're passionate about operational excellence, continuous improvement, and building scalable, customer-focused operations, we'd love to hear from you.

Apply today to learn more about this exciting opportunity.

Apply Now

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coo jobs in peterborough, eng

Head of Operations

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