Internal it – 2nd line systems analyst Work, Jobs in Peterborough, Eng (with Salaries)

Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
1d
Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
1d

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Internal IT – 2nd Line Systems Analyst

Sharp -
Peterborough

Apply Now

Job details

Permanent | Full-time
1 day ago

Qualifications

ConnectWise
Azure
Scripting
Computer networking
APIs
IT
Communication skills
PowerShell

Full job description

Company Name:

Sharp Business Systems UK PLC

Location:

Peterborough

Advert Closing Date:

Job Number:

JO-2606-2676

Work Type:

Permanent / Full Time

2nd Line Systems Analyst

Ready to step into systems support?

If you're a 2nd Line Analyst who enjoys problem-solving but wants to move closer to systems and automation, this could be your next move.

At Sharp UK, we’re offering an opportunity to step into a role where you’ll not only support users—but also get hands-on with the platforms that power the business, including ConnectWise and integrated systems.

What you’ll be doing

You’ll join our Internal IT Systems Team, supporting colleagues across the UK and Europe while gaining exposure to key business systems and projects.

Own and resolve 2nd line support tickets with a strong focus on user experience
Provide support across internal systems including ConnectWise, BrightGauge, QuoteWerks, Exchequer and Propel
Work closely with senior engineers to maintain, improve, and secure core platforms
Support system performance, availability and upgrades
Assist with automation, integrations, and continuous improvement initiatives
Contribute to internal IT projects across a range of technologies
Help produce reporting and management insights

You’ll be:

Moving closer to systems and application support

Gaining exposure to ConnectWise and business-critical platforms

Learning about automation, integrations, and APIs

Building skills that take you towards Systems Analyst / Application Specialist careers

What we’re looking for

Around 18+ months in a 1st/2nd line role
Strong customer focus and communication skills
Experience with Microsoft 365 and Windows environments.
A genuine interest in systems, integrations, and automation
Basic knowledge of networking, security, or scripting (PowerShell desirable).
Curiosity and a desire to move beyond service desk into systems

What you’ll gain

Hands-on experience with internal IT systems and platforms
Exposure to Azure, automation tools, and system integrations
The opportunity to develop into a Systems Analyst or Applications Specialist
Involvement in projects, not just BAU support

Who this is perfect for

A 2nd Line Analyst feeling ready for the next step
Someone who enjoys troubleshooting but wants more ownership and impact
A tech enthusiast curious about how systems connect and businesses operate

If you're looking for a role that bridges the gap between support and systems, we’d love to hear from you.

Apply Now

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