Operational support officer Work, Jobs in Peterborough, Eng (with Salaries)

Prisoner Escort & Custody Driver
Serco Plc —Peterborough
- £24,596 - £31,063 a year
- Overtime
- Hybrid work
- IT
- Communication skills
- Paid training
- Employee assistance programme
Senior Business Officer - Registration Service
Cambridgeshire County Council —Huntingdon
- £31,537 - £33,699 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
10d
Air Traffic Control Officer
Babcock International —Peterborough
- £67,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Military
- Annual leave
Resource Officer
Cambridgeshire Constabulary —Huntingdon
- £30,333 - £32,613 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
6d
Area Support Officer
OCS Group —Peterborough
- £13.54 an hour
- Weekend availability
- Computer literacy
- Communication skills
- Annual leave
Quick apply
13d
Practice Auditor - fixed-term for two years
Cambridgeshire County Council —Huntingdon
- £34,434 - £36,363 a year
- Microsoft Office
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
2d
Communication and Engagement Assistant
Cambridgeshire Fire and Rescue —Huntingdon
- £31,537 a year
- Weekend availability
- Hybrid work
- Social media management
- Travel
- IT
- Free parking
- Store discount
Quick apply
6d
Senior Application Support Officer
Huntingdonshire District Council —Huntingdon
- £35,468 - £39,671 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Analysis skills
- Flexitime
Senior Commissioning Officer (Children and Families)
Cambridgeshire County Council —Huntingdon
- £41,958 - £44,822 a year
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Senior Business Officer - Coroners Service
Cambridgeshire County Council —Huntingdon
- £31,537 - £33,699 a year
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
6d
Prisoner Custody Officer
Serco Plc —Peterborough
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Risk and Insurance Administrator
Huntingdonshire District Council —Huntingdon
- £26,316 - £27,120 a year
- Full-time
- Hybrid work
- Microsoft Office
- No degree
- Data entry
- Flexitime
2d
Lead Safeguarding Officer
North Northamptonshire Council —Kettering
- £48,226 - £51,356 a year
- Driving
- School
- Employee assistance programme
CCTV Investigator
OCS Group —Corby
- £14.10 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
CCTV Team Leader
OCS Group —Corby
- £15 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
Practice Lead Audit Officer
Cambridgeshire County Council —Huntingdon
- £46,956 - £50,157 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
10d
Senior Operational Leader - Corby
Department for Work and Pensions —Corby
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
1d
Programme Manager
Cambridgeshire County Council —Alconbury
- £52,515 - £56,054 a year
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee discount
6d
Tenant Liaison Officer/Maintenance Operative
Civic Recruitment Limited —Kettering
- £14.13 - £17.91 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Site Manager
Costain —Peterborough
- Full-time
- Management
- Analysis skills
- Supervising experience

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Prisoner Escort & Custody Driver

Serco Plc -
Peterborough

Apply Now

Job details

Full-time
£24,596 - £31,063 a year

Benefits

Paid training
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Category C1 Licence
Category B1 Licence
IT
Communication skills

Full job description

Peterborough Vehicle Base, PE3 7PR

Join us a Prisoner Custody Officer (PCO) in Prisoner Escort and Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability you'll receive:

Initial Training Salary: £24,596 (35hrs pw)
Graduated Base Salary: £28,109 (40 hrs pw), rising to £29,205 from 1st September 2026, with clear annual progression (Year 2: £29,932; Year 3: £30,496; Year 4: £31,063).
Additional earnings through driving allowances (eligibility based on licence type and vehicle driven, subject to terms):
- B/B1 licence: £600 per year
- C1 licence: £2,400 per year

When combined with base salary and average overtime (8hrs pw), this gives a potential first-year income of between £34,805 and £36,605!

We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.

Keep people safe. Keep justice moving.

As a PCO, you’ll work as part of a crew delivering safe and secure transport and custody services. You’ll escort detainees between prisons, police stations, and courts, ensuring their welfare throughout. Depending on operational needs, you may remain at court, taking responsibility for detainees until their return to custody or release. Duties include escorting within courts and cells, searching, supporting welfare, and completing essential paperwork. Key responsibilities:

Attend briefings and receive detainee, route, and risk details
Carry out vehicle and equipment checks
Collect, search, and transport detainees safely
Monitor welfare during transport, including checks and comfort stops
Deliver detainees to courts or between establishments
Complete end-of-shift checks, reporting, and documentation
Work flexibly, including extended hours and responding to incidents

What you need to do the job

Our PCOs come from a range of backgrounds - what matters most is you are reliable, trustworthy and compassionate, committed to safeguarding and treating people with dignity and respect. In return you’ll receive full training through a 5½-week paid training, plus ongoing support from experienced colleagues. Requirements of the role:

Full UK driving licence essential - B1/C1 (subject to requirements)
C1 licence holders should ideally hold a valid CPC
Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality

What we offer

Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more

Our recruitment process

Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date

Eligibility checks and further information
Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.

This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional).

All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme:
Applicants with disabilities and veterans who meet the minimum job criteria are guaranteed an interview. Simply opt into the relevant scheme on the application form.

For support with your application, please contact j&[email protected].

Let’s impact a better future, together. Apply today.

justicejobs pecsjobs pecsdriver

Work Location: In person

Apply Now

Refine Your Search

operational support officer jobs in peterborough, eng

Prisoner Escort & Custody Driver

Senior Business Officer - Registration Service

Air Traffic Control Officer

Resource Officer

Area Support Officer

Practice Auditor - fixed-term for two years

Communication and Engagement Assistant

Senior Application Support Officer

Senior Commissioning Officer (Children and Families)

Senior Business Officer - Coroners Service

Prisoner Custody Officer

Risk and Insurance Administrator

Lead Safeguarding Officer

CCTV Investigator

CCTV Team Leader

Practice Lead Audit Officer

Senior Operational Leader - Corby

Programme Manager

Tenant Liaison Officer/Maintenance Operative

Site Manager

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