Support representative Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)
Instep UK —Peterborough
- From £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Junior Sales Assistant
Future Proof Homes —Peterborough
- £27,500 - £33,400 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
Quick apply
1d
Multi-Agency Safeguarding Hub (MASH) Information Officer
Cambridgeshire Constabulary —Huntingdon
- £27,204 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Annual leave
- Employee assistance programme
Sales Representative
Boss Cabins Limited —Peterborough
- £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
2d
Retentions Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
TRICARE Beneficiary Services Representative - Alconbury, UK
Leidos —Huntingdon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
General Operative
Mears Group —Peterborough
- Full-time
- Customer service
- Continuous improvement
Sales Representative
Future Proof Homes —Peterborough
- £27,946 - £34,448 a year
- Full-time
- CRM software
- Sales
- Communication skills
- Paid training
Quick apply
1d
Customer Care Executive
Hometree (Cover) - Customer Operations —Peterborough
- £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
14d
Residential Property Conveyancer
Buckles Solicitors LLP —Peterborough
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Dental Sales Representative
IQVIA —Peterborough
- Full-time
- Sales
- Business development
- Driving
- Employee discount
- Gym membership
Graduate Partner, PXT
Amazon UK Services Ltd. —Peterborough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
6d
Resource Officer
Cambridgeshire Constabulary —Huntingdon
- £30,333 - £32,613 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
6d
HR Business Partner Support
DSV —Raunds
- Full-time
- Microsoft Office
- Human resources
- Communication skills
- Annual leave
- Employee discount
Communications Data Investigator - SPOC
Cambridgeshire Constabulary —Huntingdon
- £37,020 a year
- Weekend availability
- IT
- Annual leave
- Employee assistance programme
8d
Statutory Review Officer - Beds
Cambridgeshire Constabulary —Huntingdon
- £39,276 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
8d
Fixed term Night Support Worker at Abbott House
Shaw Healthcare —Oundle
- £14.17 an hour
- Full-time
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Night Operations Supervisor
Rutland Hall Hotel & Spa —Oakham
- From £13 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
2d
ER Partner - 12 months FTC
Compare the Market —Peterborough
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
Statutory Review Officer - Beds
Hertfordshire Constabulary —Huntingdon
- £39,276 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
8d

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Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)

Instep UK
Peterborough

Quick apply

Job details

Full-time | Apprenticeship
From £24,570 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
A Level

Full job description

Are you ready to start your career with an amazing opportunity in a customer service role within financial services?

As the market leader in the Life and Pensions administration sector, Diligenta are recruiting enthusiastic school leavers to join our growing team as Customer Service Representatives on a structured apprentice scheme. Diligenta are looking for candidates who are passionate about life and giving an excellent customer experience, understand digital applications and how best to utilise them, and are keen to develop their career to develop a career in the finance sector.

Our customer service apprenticeship encompasses all the skills required to be in an environment that utilises systems to create a great experience, whilst also developing essential skills within an evolving customer environment for future progression.

You will be working in a modern office environment, with a relaxed dress code, and a team that is here to support you in your career and personal development that could lead to other specialist roles within our business.

Become a digital champion within your role, utilising our range of systems available to you.

Answering calls through our telephony system from policyholders or third parties, using our advanced systems to deal with queries. No sales involved.
Using digital and verbal communications to support both internal and external customers.
Supporting and resolving customer requirements for changes on policies and submitting work requests to the back-office team through our digital platforms, to ensure that customers are fully informed and necessary documents are sent.
Identifying, logging, and resolving complaints from policyholders or third parties through our various systems.
Keeping up to date with process changes, system updates and policies, including IT Security and GDPR regulations.

What you need to demonstrate.

Good, clear communication with attention to detail.
Active listener with good problem-solving skills.
Professionalism and the ability to work independently or as part of a team
Desire to learn.
Passion for providing a great customer experience with the ability to focus on assisting customers find solutions through our extensive digital platforms.
Good digital skills to embrace the technologies within the business and become a super user of the systems we utilize.
Empathy and patience.

In return you will receive:

· Above National Minimum Apprenticeship Salary

· 31 days holiday including bank holidays

· Eligibility for an annual discretionary bonus scheme

· Companywide Recognition Scheme

· A contributory company pension scheme where we match your contributions up to 6%

· A comprehensive set of ‘Moments that Matter’ policies, such as Carer’s Leave

· A companywide Wellbeing Programme, including an Employee Assistance Programme and other benefits/resources/apps to support your mental/physical and financial wellbeing

· Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).

· Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods

· Interest free Season Ticket loans and a Cycle to Work Scheme

· Group Life Assurance ('Death in Service") / Group Income Protection

Diligenta is a market leader in the Life and Pensions sector, providing administration services to many of the best-known financial services companies in the UK. We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers.

Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality.

Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day.

We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the business.

Job Types: Full-time, Apprenticeship

Pay: From £24,570.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Peterborough PE2 6FY: reliably commute or plan to relocate before starting work (required)

Application question(s):

Have you lived in the UK for the last 3 years?
If you have Right to Work, when does it expire?
Are you available to start in September 2026?
Do you have a Degree or Higher Education qualification in Customer Services?
Do you have a Level 3 qualification in Customer Services, or have you studied a Customer Service module as part of a broader course?
Do you hold GCSEs (Grades 4-9) or equivalent Level 2 qualifications in Maths and English? You MUST be able to provide certifications/evidence. In case you cannot provide certificates/evidence or do not hold these Maths & English qualifications, an initial assessment in Maths & English will be required as part of the recruitment process. Please only continue if you are happy to partake in this assessment (if required).

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support representative jobs in peterborough, eng

Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)

Junior Sales Assistant

Multi-Agency Safeguarding Hub (MASH) Information Officer

Sales Representative

Retentions Executive

TRICARE Beneficiary Services Representative - Alconbury, UK

General Operative

Sales Representative

Customer Care Executive

Residential Property Conveyancer

Dental Sales Representative

Graduate Partner, PXT

Resource Officer

HR Business Partner Support

Communications Data Investigator - SPOC

Statutory Review Officer - Beds

Fixed term Night Support Worker at Abbott House

Night Operations Supervisor

ER Partner - 12 months FTC

Statutory Review Officer - Beds

I want to receive the latest job alerts for support representative in peterborough, eng

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