Patient care coordinator Work, Jobs in Peterborough (with Salaries)

Experienced (Private) Patient Services & Bookings Coordinator
The Hamptons Hospital —Peterborough
- From £25,910 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Dispenser/ care coordinator
Marshalls road surgery —Wellingborough
- £24,420.00 - £30,318.69 a year
- Part-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
- Flexitime
Quick apply
Practice Coordinator
Bupa Dental Care —Corby
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Associate Dentist
Bupa Dental Care —Wisbech
- Free parking
- Employee discount
Associate Dentist
mydentist —Kettering
- Part-time
- IT
- Sick pay
Quick apply
Newly Qualified Dentist
mydentist —Huntingdon
- IT
- Sick pay
Quick apply
Endodontist
mydentist —Kettering
- IT
Quick apply
Periodontist
mydentist —Kettering
- IT
Quick apply
Locum Dentist
mydentist —Kettering
- Full-time
- IT
- Sick pay
Quick apply

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Experienced (Private) Patient Services & Bookings Coordinator

The Hamptons Hospital
Peterborough

Quick apply

Job details

Permanent | Full-time
From £25,910 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance

Qualifications

Customer service
GCSE
English
Communication skills
A Level
Office experience

Full job description

About us

The Hamptons Hospital is a modern private day-case hospital in the south of Peterborough. We provide high-quality diagnostic and surgical services for both NHS and privately funded patients, supported by excellent clinical teams and state-of-the-art facilities.

Our patient administration and bookings team is central to how the hospital runs and how patients experience our service.

About the role

This is a busy, people-focused role at the heart of the patient journey. You’ll be the main point of contact for patients, referrers, and clinical teams, making sure bookings are handled accurately, professionally, and with care.

The team is based at Endeavour House, opposite the main hospital. Shifts run between 07:00 and 20:00, Monday to Sunday. Full-time hours are 37.5 per week, worked across early and late shifts. Part-time and bank options are also available.

You’ll need to be organised, calm under pressure, and confident dealing with people. Attention to detail matters, but so does warmth, empathy, and clear communication.

What you’ll be doing

Managing referrals and enquiries from GPs, the NHS, insurers, and self-pay patients via e-RS, phone, email, and post
Booking patients into services, working closely with clinical teams to meet clinical needs and agreed timeframes
Maintaining accurate patient records and booking systems
Supporting KPI reporting and service activity tracking
Attending external MDT meetings and recording outcomes for patients
Handling self-pay enquiries, estimates, and quotations
Communicating clearly with patients and third parties to manage expectations and provide excellent service
Supporting high utilisation of consultant clinics and services
Handling confidential information in line with data protection and hospital policies
Working with wider admin teams to gather and share required documentation
Supporting ad-hoc tasks as needed by the management team

What we’re looking for

Strong customer service experience, ideally in healthcare or a similar fast-paced environment
Excellent communication skills, written and verbal
Good organisation skills with the ability to juggle competing priorities
Confidence working independently while being a strong team player
A professional, patient-centred approach

This role suits someone who enjoys being busy, likes solving problems, and wants to play a key part in delivering a positive patient experience.

Pay: From £25,910.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Private medical insurance

Education:

A-Level or equivalent (required)

Experience:

Medical Secretary / Patient tracking: 2 years (required)
Private healthcare administration: 2 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

patient care coordinator jobs in peterborough

Experienced (Private) Patient Services & Bookings Coordinator

Dispenser/ care coordinator

Practice Coordinator

Associate Dentist

Associate Dentist

Newly Qualified Dentist

Endodontist

Periodontist

Locum Dentist

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