Education consultant Work, Jobs in Peterlee, Dur (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Sunderland
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
Sales-Education consultant
UK SPEEDER CONSULTING LTD —Newcastle upon Tyne
- From £25,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Sales
- English
Quick apply
Senior Consultant (Value Communications & Market Access)
Maverex Limited —Newcastle upon Tyne
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Doctoral degree
- Free parking
- Paid training
Quick apply
3d
Territory Manager
Medtronic —Newcastle upon Tyne
- £44,000 - £66,000 a year
- Full-time
- Presentation skills
- Driving
- Communication skills
Geoenvironmental Consultant
Evan Craig —Newcastle upon Tyne
- Hybrid work
- Business development
- Communication skills
Consultant Psychiatrist - CAMHS
Leeds and York Partnership NHS Foundation Trust —Newcastle upon Tyne
- £120,249 - £150,569 a year
- Full-time
- English
- In-person
- Annual leave
- Employee discount
11d
Specialist SpLD Study Skills Tutors & Mental Health Mentors
Amano Technologies Ltd —Durham
- £34.02 an hour
- University
- Bachelor's degree
- Mentoring
Quick apply
10d
Regional Director
American Jewish Committee —Cleveland
- £125,000 - £140,000 a year
- Full-time
- English
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Annual leave
School Administrator
TeacherActive —Newcastle upon Tyne
- £14 - £16 an hour
- Temporary
- Administrative experience
- Organisational skills
- Communication skills
- Referral programme
Senior Quality Assurance and Learning Co-ordinator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Speciality Doctor in Mental Health Services for Older People
Tees, Esk and Wear Valleys NHS Trust —Bishop Auckland
- £63,696 - £102,689 a year
- Full-time
- Bachelor's degree
12d
Consultant General Adult Psychiatrist
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Newcastle upon Tyne
- £113,565 - £150,569 a year
- Full-time
- Remote
- Relocation assistance
- Employee discount
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Project Manager
AtkinsRéalis —Newcastle upon Tyne
- Full-time
- Hybrid work
- Project management
- Contracts
- Construction
13d
Consultant Psychiatrist in AMH Community
Tees, Esk and Wear Valleys NHS Trust —Peterlee
- £113,565 - £150,569 a year
- Full-time
- English
- Education
- Bachelor's degree
12d
Senior Project Manager (Research Professional Futures)
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Project management
- University
- No degree
- Annual leave
- Employee assistance programme
3d
Specialty Doctor in Child and Adolescent Psychiatry
Tees, Esk and Wear Valleys NHS Trust —Consett
- £63,696 - £102,689 a year
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
3d
Senior Design Manager
Tilbury Douglas —Stockton-on-Tees
- Full-time
- Microsoft Office
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
6d
Consultant Old Age Psychiatrist in Universal Crisis Team
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Sunderland
- £113,565 - £150,569 a year
- Full-time
- Remote
- Leadership
- Employee discount

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education consultant jobs near peterlee, dur

Customer Service Consultant

HSBC Global Services Limited -
Sunderland

Apply Now

Job details

Full-time
From £27,200 a year
4 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

education consultant jobs in peterlee, dur

Customer Service Consultant

Sales-Education consultant

Senior Consultant (Value Communications & Market Access)

Territory Manager

Geoenvironmental Consultant

Consultant Psychiatrist - CAMHS

Specialist SpLD Study Skills Tutors & Mental Health Mentors

Regional Director

Support Specialist

School Administrator

Senior Quality Assurance and Learning Co-ordinator

Speciality Doctor in Mental Health Services for Older People

Consultant General Adult Psychiatrist

IT Manager

Project Manager

Consultant Psychiatrist in AMH Community

Senior Project Manager (Research Professional Futures)

Specialty Doctor in Child and Adolescent Psychiatry

Senior Design Manager

Consultant Old Age Psychiatrist in Universal Crisis Team

I want to receive the latest job alerts for education consultant in peterlee, dur

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