Customer success manager Work, Jobs in Pewsey, Wil (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Sales
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager (Defence)
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Business development
- Travel
- Mentoring
- Annual leave
- Work from home
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
5d
Senior Sales Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
EMEA Regional Sales Manager
AM —Marlborough
- Management
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Pre-Sales Lead Generation - Part Time
Infopro Digital Services Limited —Swindon
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Referral programme
Quick apply
Sales Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Sales
- Communication skills
Quick apply
Rental Manager - TopUsed
MAN Truck & Bus UK —Swindon
9d
Internal Sales Manager
Magic Touch Promotions —Swindon
- £35,000 - £75,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
Quick apply
1d
Area Sales Manager - South West
OX Tools —Swindon
- £45,000 - £50,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Annual leave
Quick apply
Regional Account Manager
Bowood Hotel Spa and Golf Resort —Calne
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
6d
Sales Team Manager
Usay Compare —Cirencester
- Sales
- Supervising experience
- Continuous improvement
Quick apply
Key Account Manager
Thatcham Research —Thatcham
- £45,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
MINI Brand Manager
Marshall Motor Group —Salisbury
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Customer Business Manager - Ireland
Twinings Ovaltine —Andover
- Full-time
- Hybrid work
- Employee discount
Quick apply
2d
Territory Manager
IQVIA —Swindon
- Full-time
- Presentation skills
- No degree

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in pewsey, wil

Senior Customer Success Manager

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Account Manager

Business Development Manager (Defence)

Senior Customer Success Manager

Capture Manager

Senior Sales Manager

Internal Sales Executive

EMEA Regional Sales Manager

Pre-Sales Lead Generation - Part Time

Sales Manager

Rental Manager - TopUsed

Internal Sales Manager

Area Sales Manager - South West

Regional Account Manager

Sales Team Manager

Key Account Manager

MINI Brand Manager

Customer Business Manager - Ireland

Territory Manager

I want to receive the latest job alerts for customer success manager in pewsey, wil

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