Membership representative Work, Jobs in Piccadilly, Gtl (with Salaries)

Customer Service Representative
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Direct Payments Advisor
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Administrative experience
- Presentation skills
- Annual leave
- Flexitime
12d
Membership Advisor / Trainers
Anytime Fitness —London
- £13.75 - £15.00 an hour
- Part-time
- CRM software
- Spanish
- Sales
Quick apply
11d
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
HR Advisor
UK Power Networks —Elephant & Castle
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Annual leave
- Employee assistance programme
12h
Billing Coordinator
Vista Global —London
- Weekend availability
- Hybrid work
- Microsoft Excel
8d
Customer Service Representative - Canary Wharf, London
HSBC Global Services Limited —London
- From £27,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Sales Development Representative
Super Payments —London
- Google Suite
- Sales
- Life insurance
Quick apply
Customer Sales Representative
Bestway Group —Barking
- £27,477 a year
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Sales Development Representative
World 50 Group —London
- £32,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Sales Development Representative (SDR)
Yonder —London
- Hybrid work
- Annual leave
12d
Sales Development Representative (Enterprise)
Allocator —London
- Full-time
- Hybrid work
- Work from home
- Gym membership
Quick apply
5d
Events Executive
Chartered Insurance Institute —London
- £33,000 - £36,000 a year
- Full-time
- Continuous improvement
Partnerships Account Manager
Hometree Group —London
- £45,000 - £55,000 a year
- Hybrid work
- Time management
- Employee discount
Quick apply
SHE Advisor
William Hare Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Life insurance
Quick apply
Retail Sales Advisor - Orpington
Oak Furnitureland —Orpington
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Compliance Analyst
Janus Henderson —London
- Hybrid work
- Organisational skills
Hostess & Membership Sales Representative H/F
Arlettie —London
- Sales
- English
- Communication skills
Quick apply
Sales Development Representative - UK/USA
Doodle —London
- Hybrid work
- Sales
- English
- Business development
- Annual leave
Quick apply

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Customer Service Representative

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £25,500 a year
8 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures.
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail.
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms.
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,500 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

membership representative jobs in piccadilly, gtl

Customer Service Representative

Direct Payments Advisor

Membership Advisor / Trainers

Business Continuity Manager

HR Advisor

Billing Coordinator

Customer Service Representative - Canary Wharf, London

Service Reporting Manager

Sales Development Representative

Customer Sales Representative

Sales Development Representative

Sales Development Representative (SDR)

Sales Development Representative (Enterprise)

Events Executive

Partnerships Account Manager

SHE Advisor

Retail Sales Advisor - Orpington

Compliance Analyst

Hostess & Membership Sales Representative H/F

Sales Development Representative - UK/USA

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