Dispatchers Work, Jobs in Pilsley, Dby (with Salaries)

Customer Service Controller
Dawsongroup —Sutton-In-Ashfield
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
1h
Regional Controller
TVS Supply Chain Solutions —Sheffield
- £27,810 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Sales & Logistics Admin - Hot Tubs
H2O Hot Tubs —Nottingham
- £25,500 - £27,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Dispatch Operative
Charles Day Steels —Sheffield
Senior Dispatch
Solidcor —Chesterfield
- Full-time
- Mentoring
- Organisational skills
- Computer skills
Quick apply
8d
D-Loop Coordinator
Network Plus —Alfreton
- £28,600 a year
- Organisational skills
- Communication skills
Quick apply
Yard Controller
Romac Logistics —Chesterfield
- £12.80 - £13.40 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
6d
Transferee Police Emergency Call Handler - Police Staff
Nottinghamshire Police —Arnold
- £28,071 - £29,859 a year
- Weekend availability
- Data entry
- Typing
- Communication skills
- Paid training
- Annual leave
Transport Coordinator
Romac Logistics —Chesterfield
- £27,000 a year
- Full-time
- Computer skills
Transport Solutions Assistant
Nottinghamshire County Council —Nottingham
- Full-time
- Computer literacy
- Analysis skills
7d
Gatehouse Administrator
Great Bear —Harworth
- Up to £27,206 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Coodinator
SMS Environmental —Uttoxeter
- £25,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Warehouse/Dispatch Operative (4 on 4 off Nights)
Lockwood Group of Companies —Belper
- £12.80 - £13.30 an hour
- Full-time
- Forklift
- Warehouse experience
- Free parking
- Annual leave
Quick apply
5d
Transport Administrator
DX Group —Nottingham
- Computer literacy
- Warehouse experience
- Employee assistance programme
Dispatcher
Veezu —Sheffield
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Transport Administrator
XPO Logistics —Ilkeston
- £26,463.84 a year
- Monday to Friday
- Computer literacy
- Administrative experience
- Data entry
- Employee discount
Quick apply
Administrator
Balfour Beatty —Derby
- Hybrid work
- Organisational skills
- Annual leave
Logistics Co-Ordinator
Lockwood Group of Companies —Stanton by Dale
- £28,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Operational Controller
Amey Ltd —Nottingham
- 12 hour shift
- Management
- Maintenance
- Supervising experience
- Employee discount
Quick apply
Operations Controller
Evri —Sheffield
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave

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Customer Service Controller

Dawsongroup -
Sutton-In-Ashfield

Quick apply

Job details

Full-time
1 hour ago

Benefits

Cycle to work scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Computer literacy
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

About this Role

Are you a Customer Service Controller, Service Controller or experienced Service Coordinator looking for a role where great customer service and practical problem solving genuinely matter? As our Customer Service Controller at Dawsongroup TCS in Sutton in Ashfield, you will be the first point of contact for customers with assets on rent, coordinating service activity across your designated area and keeping customers informed from first call through to resolution.

Manage incoming customer calls and emails, accurately recording asset information, contact details and service requirements.
Coordinate breakdowns with mobile engineers, keeping customers updated on ETAs, RAMS and progress while ensuring information is correctly recorded.
Help manage servicing schedules, overdue services, stock checks and engineer administration to reduce unnecessary visits and support first time fixes.
Work closely with engineers and support colleagues, using AS400, Mdrive, monitoring systems and historical information to understand issues and agree the best course of action.
Provide weekend breakdown cover from home on a rota basis, including Christmas coverage, and support emergency situations when required.

About You

You will bring previous experience from a similar customer service, service control or coordination role, along with the confidence to communicate with customers and colleagues when priorities change. You do not need to have followed one particular career path, what matters is your ability to organise information, communicate clearly and keep customer satisfaction at the centre of your decisions.

Previous experience in a similar service control, customer service or coordination environment.
Strong communication and organisational skills, with the ability to follow written and verbal instructions.
Good computer skills and confidence working with systems to accurately record and retrieve information.
A proactive approach to identifying potential problems, escalating concerns and suggesting appropriate actions.
A collaborative approach, working with engineers, customers, colleagues and other Dawsongroup businesses to get the right result.

Not sure you match every point? We value relevant experience, transferable skills and potential, so if this sounds like a role where you could make an impact, we encourage you to apply.

About Us

Dawsongroup TCS provides temperature controlled solutions backed by a wider business with over 50 years of experience in asset rental. We focus on providing customers with reliable assets and strong service, while creating safe, fulfilling and rewarding careers where our people can grow.

2x Life assurance scheme.
Funded training and internal progression pathways, nationally and worldwide.
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
Wellbeing and mental health support.
Cycle to work schemes, seasonal gifts and long term incentives.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Your Future

This Customer Service Controller role gives you the opportunity to build your knowledge of customer service, engineering coordination and temperature controlled assets while working alongside experienced colleagues. With funded development and progression pathways available across Dawsongroup, you will have the opportunity to develop your skills and explore where they could take you next.

Build your knowledge of service operations, asset management and customer support.
Learn from engineers and support colleagues while developing your understanding of technical issues and service solutions.
Access funded training to support your continued professional development.
Explore internal progression opportunities across Dawsongroup in the UK and internationally.
Play a direct role in improving customer satisfaction and helping the team work towards fewer breakdowns and more effective first time fixes.

Ready to bring your customer service experience to a business where your contribution matters? Join Dawsongroup TCS and help keep our customers moving while building a future of your own, because our people are our greatest asset.

#DG26

Dawsongroup tcs is at the cutting edge of their field, providing top of the range cold-chain storage for top industry specialists. The team are looking for fresh talent, potential employees that want a career, not simply a job.

Quick apply

Refine Your Search

dispatchers jobs in pilsley, dby

Customer Service Controller

Regional Controller

Sales & Logistics Admin - Hot Tubs

Dispatch Operative

Senior Dispatch

D-Loop Coordinator

Yard Controller

Transferee Police Emergency Call Handler - Police Staff

Transport Coordinator

Transport Solutions Assistant

Gatehouse Administrator

Operations Coodinator

Warehouse/Dispatch Operative (4 on 4 off Nights)

Transport Administrator

Dispatcher

Transport Administrator

Administrator

Logistics Co-Ordinator

Operational Controller

Operations Controller

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