Customer service manager Work, Jobs in Pinhoe, Dev (with Salaries)

Head of Operations
Berrys Coaches (Taunton) Ltd —Taunton
- £65,000 - £80,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
Customer Service Manager - Tiverton
Morrisons —Witheridge
- Hospitality
- Team management
- Employee discount
Quick apply
Branch General Manager
DFS —Exeter
- £38,449 a year
- Retail management
- Communication skills
- Paid training
- Employee discount
Quick apply
Business Manager
Vertu Motors —Exeter
- £35,000 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Customer Service Representative (Account Manager)
The Pollard Group —Exeter
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
Business Development Manager (BDM) - Exeter- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Exeter
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service / Account Manager - Print Company
Carly Press —Wellington
- £26,702 - £33,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
14d
Customer Service Manager
Barnes Aerospace —Newton Abbot
- CRM software
- Customer service
- ERP systems
Quick apply
Business Development Manager
Safetykleen —Exeter
- £35,000 a year
- Full-time
- Sales
- Employee assistance programme
Quick apply
12d
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Luxury Showroom Manager
Quorn Stone —Exeter
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid training
- Employee assistance programme
7d
Team Manager - Gaining Access
LiveWest —Clyst Honiton
- £42,400 - £47,100 a year
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Employee discount
7d
Store Manager Forecourt- 39 Hours
Bestway Group —Exminster
- Full-time
- Communication skills
Quick apply
Canvassing Team Manager – Milk & More- Residential
Milk & More —Exeter
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
2d
Assistant Manager - Prom Shop
Catwalk Club —Exeter
- £13.50 - £14.00 an hour
- Part-time
- Management
- Social media management
- In-person
Quick apply
4d
AREA MANAGER
Domino's —Torquay
- £33,000 - £49,000 a year
- Full-time
- Customer service
- Human resources
- Leadership
- Flexitime
- Work from home
13d
New Car Sales Manager
Vertu Motors —Exeter
- £45,000 - £65,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Premier Relationship Manager
HSBC Global Services Limited —Taunton
- Full-time
- Communication skills
- Banking
6h
Final Mile Territory Manager
Evri —Exeter
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Store Manager
Bestway Group —Cheriton Bishop
- Full-time
- Communication skills
Quick apply

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customer service manager jobs near pinhoe, dev

Head of Operations

Berrys Coaches (Taunton) Ltd -
Taunton

Quick apply

Job details

Permanent | Full-time
£65,000 - £80,000 a year

Qualifications

Operations management
Leadership
Communication skills

Full job description

HEAD OF OPERATIONS

Berry’s Coaches (Taunton) Ltd

Taunton, Somerset

Closing date for applications is 27/6/26, successful candidates will be contacted by the 3/7/26 to arrange an innitial phone call and explain next steps.

Berry’s Coaches is an independent, employee-owned transport business with over 100 years of history and a strong reputation for delivering high-quality coach, bus and transport services across the South West and beyond.

Operating a diverse fleet across scheduled express services, private hire, UK and international tours and school contracts, the business is entering an ambitious new phase of operational development, cultural progression and long-term growth.

Following the company’s transition to an Employee Ownership Trust (EOT), we are seeking an experienced and capable Head of Operations to help lead the next stage of the company’s evolution.

This is a rare opportunity for the right individual to play a major role in helping modernise and professionalise operations within a long-established independent business, helping transition the company from a traditional family-run SME structure into a highly organised, well-managed and scalable employee-owned business positioned for ambitious future growth.

We are seeking somebody capable of strengthening operational structure, improving communication and accountability, developing managers and helping establish a high-performance, people-focused operational culture aligned with the long-term values of the business and its employee ownership model. A main focus of the role is developing a colaborative working and progressive culture.

The successful candidate will become part of the company’s Senior Leadership Team, reporting directly to the Managing Director and working closely with the Board to help shape the long-term operational direction and strategic development of the business. The role will involve regular attendance at board and management meetings, contributing directly to operational planning, business improvement and future growth and efficiency initiatives.

THE ROLE

This is a role focused on operational oversight, management, structure and strategic long-term operational development.

The role is less focused on day-to-day transport allocation and live operational control, and instead centred around:

Leadership
Operational accountability
Process and systems improvement
Organisation and planning
Communication
People development
Cultural evolution

Direct operational responsibility will include oversight of:

Engineering & workshops
Operational logistics
Driver management
Compliance
Overall operational communication & structure
Overall operational excellence

Direct line management responsibility for:

· Transport Managers

· Workshop Manager

· Fleet Supervisor

· Operations team

· Driver workforce

KEY RESPONSIBILITIES

Strengthen management systems to create structure, organisation and accountability across operational teams
Improve operational communication, coordination and forward planning
Improve operational standards, professionalism and presentation across the business
Ensure managers and supervisors complete tasks and responsibilities in a timely manner and to a high standard
Reduce reactive working practices through stronger systems, management controls and processes
Develop managers and supervisors to approach problems with a ‘can-do’ attitude and make confident, consistent and commercially sound decisions
Introduce and develop KPI reporting, operational performance measures and management visibility
Strengthen customer feedback systems and drive sustainable operational improvements based on customer insight and identified trends.
Maintain high standards of customer experience and satisfaction through effective leadership and oversight of all operational departments
Ensure Compliance with Health and Safety policies across operational departments
Lead positive cultural development across the business, helping establish clear behavioural expectations and professional standards, and driving engagement within an employee-owned and values-led environment.

ABOUT YOU

We are looking for a strong operational leader with excellent people-management and communication skills.

You will likely have significant experience within operational leadership environments and demonstrate:

Strong leadership and management capability
Experience leading operational, structural or cultural change
Ability to create structure, accountability and process improvement
Calm, professional and solutions-focused leadership style, with a ‘can-do’ attitude
Confidence managing people fairly, consistently and professionally
Strong written and verbal communication skills
Strong organisational capability
Ability to identify root causes and implement sustainable improvements
Experience developing managers and improving team standards
A modern approach to operations management and technology

Experience within bus, coach, haulage or logistic service sectors would be advantageous, but leadership capability, people-orientatation, operational mindset and cultural fit are considered more important than direct industry experience.

WHAT WE OFFER

Senior leadership opportunity within an established and ambitious independent business
Genuine opportunity to influence operational standards, culture and long-term business development and strategy
Employee ownership tax-free profit share
Potential future involvement within Employee Ownership Trust governance
Potential future development to board level position
Employee-owned business environment
Relocation support may be considered for the right candidate
Competitive remuneration package

Remuneration Package

· £65-80,000 annual salary

· Car allowance

· Performance linked annual bonus

LOCATION & HOURS

Taunton, Somerset

This role requires strong visibility within the business and operational flexibility where required.

Pay: £65,000.00-£80,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in pinhoe, dev

Head of Operations

Customer Service Manager - Tiverton

Branch General Manager

Business Manager

Customer Service Representative (Account Manager)

Business Development Manager (BDM) - Exeter- Circa 41k Basic - 53k OTE Uncapped

Customer Service / Account Manager - Print Company

Customer Service Manager

Business Development Manager

Customer Success Manager

Luxury Showroom Manager

Team Manager - Gaining Access

Store Manager Forecourt- 39 Hours

Canvassing Team Manager – Milk & More- Residential

Assistant Manager - Prom Shop

AREA MANAGER

New Car Sales Manager

Premier Relationship Manager

Final Mile Territory Manager

Store Manager

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