It support engineer Work, Jobs in Pinhoe, Dev (with Salaries)

IT Support Engineer
DeGould —Exeter
- £24,420 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Computer networking
- Life insurance
- Sick pay
Quick apply
10h
IT Support Engineer
Elevate Technology Group —Exeter
- £28,000 - £32,000 a year
- Software troubleshooting
- Customer service
- Microsoft Office
IT Infrastructure Support Engineer
HepcoMotion —Tiverton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
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IT Support Engineer

DeGould
Exeter

Quick apply

Job details

Permanent | Full-time
£24,420 - £30,000 a year
10 hours ago

Benefits

Cycle to work scheme
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Jira
Maintenance
Microsoft Office
Firewall
Confluence
IT support
Computer networking
Computer skills
Linux
Communication skills
Active Directory
VPN

Full job description

Job Overview:

DeGould is looking for an IT Support Engineer with excellent communication skills and the ability to explain technical issues in both technical and non-technical terms to colleagues. You should be someone who is passionate about technology and wants to work in a busy, fast paced organisation. You will be responsible for all technical enquiries. Speaking with other team members, advising on issues, route cause analysis, making data led decisions, improving efficiency on an ongoing basis.

About the company:

DeGould is an exciting, multi-award-winning company, in the software and AI sector. The company develops and delivers innovative vision and damage detection systems to a range of blue-chip corporate clients (including Toyota, Ford, Jaguar Land Rover, Mercedes Benz, Nissan, Honda and Bentley). As the company embarks on an exciting growth phase the company plans to expand the team, further develop existing products, and explore opportunities for new ones.

Duties & Responsibilities:

The main deliverables of the role are:

Manage and take ownership of support request, issues, incidents, and defects across shared company applications.
Excellent problem solving and trouble shooting skills
Work closely with business and engineering teams to ensure transparent communication and efficient issue resolution.
Contribute effectively to the establishment and maintenance of the Platform departmental knowledge, documenting clear instructions and known fixes

Required Skills:

Office 365 including Active Directory/Entra
Atlassian (Jira, Confluence, Service Desk)
Windows, Mac and Linux experience
Basic knowledge of computer networking

Desirable Skills:

VPN, VLANs, LACP and firewall management
Unifi network hardware
Proxmox
Apple Business Manager
Rustdesk

Pay: £24,420.00-£30,000.00 per year

Benefits:

Cycle to work scheme
Life insurance
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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