Project officer Work, Jobs in Pinner, Gtl (with Salaries)

Communications Officer, Communications
Watford General Hospital —Watford
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- Full-time
- Hybrid work
- Data analysis skills
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Information Security Officer
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Kannan Property Development Ltd —London
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London Fire Brigade —London
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Brunel University —London
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Band 6 - Communications Officer, Communications
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £41,957 - £50,387 a year
- Full-time
- Hybrid work
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ICT Support Officer
Freedom from Torture —London
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Policy and Commissioning Officer
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Senior Customer Resolution Officer
City of Westminster Council —Westminster
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S106 Skills & Employability Officer
Hillingdon Council —Uxbridge
- £48,003 - £52,194 a year
- Full-time
- Hybrid work
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Communications & Engagement Officer PT
Celtic Harmony —Hertford
- £28,500 - £30,000 a year
- Part-time
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- Supervising experience
- Project management
- Free parking
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8d
Cabinet Support Officer
London Borough of Barking and Dagenham —London
10d
Housing Triage Officer
Watford Borough Council —Watford
- £36,457 a year
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6d

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Communications Officer, Communications

Watford General Hospital -
Watford

Apply Now

Job details

Full-time
£41,957 - £50,387 a year
10 days ago

Qualifications

Photography
Data analysis skills
Patient care
Communications

Full job description

Band 6 - Communications Officer, Communications

Band 6

Main area

Communications

Grade

Band 6

Contract

Permanent

Hours

Full time
Flexible working

37.5 hours per week

Job ref

360-IE-11056-A

Department name

West Herts - General Staffing

Site

Watford General Hospital

Town

Watford

Salary

£41,957 - £50,387 pa inc. HCA

Salary period

Yearly

Closing

29/06/2026 23:59

Job overview

You will lead on bringing to life how we’re leading the way on delivering the government’s neighbourhood health service, shifting the focus away from simply treating people in hospitals and towards proactive care in their local communities involving multiple partners.

Your work will raise awareness and support for this joined up-approach both within the Health Care Partnership, which deliver these joined up services locally, but also with MPs, councillors, national partners like MacMillan, and within the communities themselves.

You’ll be brimming with ideas for improving our communications and understand how to evaluate and assess what’s working and what’s not.

Most importantly, we’re looking for the right attitude and for people who want to learn, develop and make a difference.

It’s an exciting time to join us – we’re a small, friendly team with big ambitions to punch well above our weight. If you’re ambitious, passionate about making a difference and know how you can help deliver real impact for our communities then we would love to hear from you.

Working pattern: Monday – Friday, with hybrid working (at least two days in the office each week).

Main duties of the job

You will support our busy day-to-day internal and external communications activity, building our reputation and telling the stories of how we’re improving patient care through our dedicated staff, innovative partnerships and redevelopment programmes.

More broadly, you will help build awareness and understanding of our services and progress among our key external stakeholders, ensuring we have a joined-up, audience-focused approach to our communications.
There will be a strong emphasis on story-telling and creating human interest content which will resonate with our key audiences, boiling down often complex issues into compelling personal stories.

Manage reactive and proactive media requests alongside colleagues in the press office.

To deliver the HCP communications strategy ensuring we have regular rhythm of high- quality content for our channels.

Act as our chief storyteller for the HCP, finding stories and sharing them in a way that engages a wide range of audiences in an emotive way.

Develop, execute, and optimise multi-channel email campaigns using e-marketing platforms (e.g. Dotdigital), ensuring high deliverability, engagement, and conversion rates.

This is a role which will be varied, and will give you the freedom to test new and different approaches.

Working for our organisation

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking

If you have a disability or long-term health condition and require support or guidance please contact [email protected]

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Detailed job description and main responsibilities

Your work will raise awareness and support for this joined up-approach both within the Health Care Partnership, which deliver these joined up services locally, but also with national partners like MacMillan and within the communities themselves.

There will be a strong emphasis on story-telling and creating human interest content which will resonate with our key audiences, boiling down often complex issues into compelling personal stories.

You will bring a journalistic approach to finding stories, winning the trust of patients and sharing their experiences with audiences on a range of platforms and outlets.

You will be responsible for planning, creating and curating content for newsletters, social channels, media outlets and partner channels, ensuring that it meets quality standards, brand guidelines and our house style.

You will work closely with partner organisations who make up the Health Care Partnership, building relationships across both NHS organisations as well as local community groups. You will enjoy getting out, meeting people and working collaboratively with others.

The post holder will lead on data analysis and evaluation of our social channels relating to the HCP and ensuring we continue to improve our performance, reach and impact.

Manage customer journeys, segmentation, and automation workflows across e-marketing platforms to support targeted communications.

Analyse campaign performance and provide insights to improve audience targeting and digital engagement.

The post holder will also support on video content production and photography, and contribute to wider communications campaigns and projects as and when required.

You will draft and sell-in media releases and actively contribute to our media relations outreach.

Work closely with the partners that make up the HCP, develop strong working relationships with key stakeholders.

Content creation – you will plan and deliver video, social, images, media relations and other content for our audiences.

Support with VIP visits and opportunities, working across teams and partners to plan the event and content for it.

You’ll be data-driven and audience-focused, and be a truly multi-channel operator who can turn their hand to recording a short video for social media, write a press release or help plan a VIP visit to the hospital.

The post holder will be expected to support and deputise for their line manager and the activities of the wider communications team, as and when required.

Person specification

Education and qualifications

Essential criteria

Educated to degree level or equivalent experience
Communications qualification or equivalent experience and knowledge.
Evidence of continued professional development

Knowledge

Essential criteria

Strong knowledge of journalistic writing and story-telling.
Strong working knowledge of digital communications and how to engage effectively with audiences across multiple channels and touchpoints.
Knowledge of social media channels and social media best practice.
Knowledge of media, press releases and what makes a good story.
Knowledge of reputation management and handling reactive media enquiries effectively.
Knowledge of policies around filming and videoing patients and children.
Understanding of working in an operational environment, where most staff are not desk bound
Understanding of industry trends and best practice
Strong understanding of the benefits and drawbacks of different communication mediums and channels, comfortable with written, visual and video.
Knowledge of the NHS.

Desirable criteria

Knowledge of social media, data analysis and evaluation.
Knowledge of editing software, video capture and photography for different channels.

Experience

Essential criteria

Experience of writing excellent copy for range of target audiences.
Experience of delivering a pipeline of engaging stories for social, intranet and media.
Experience and evidence of achieving results in line with strategic aims and objectives.
Proven experience of planning, implementing and evaluating communications strategies / plans / activities
Experience of working in partnership with other organisations on projects.
Experience of shooting and editing video content which engages our key audiences.
Experience of capturing high quality imagery for use across multiple channels, including external media.
Experience of planning content in advance to ensure we have a calendar of activity prepared.
Experience of working with media platforms and titles, selling in stories and generating positive coverage.
Experience of developing internal communication campaigns, crafting, curating and managing content, publishing to appropriate channels for audience groups, to ensure impactful internal communications activities.
Experience of developing good relationships with teams across the Trust and partnering with external organisations and personalities.
Experience of working with high profile people and respecting confidentiality ahead of visits etc.

West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.

As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Job Description (PDF, 675.2KB)

Further details / informal visits contact

Name

Kelvin Soley

Job title

Head of External Communications and Engagement

Email address

[email protected]

If you have problems applying, contact

Address

Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB

Telephone

01442 365234

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Band 6 - Communications Officer, Communications

Band 6

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education and qualifications

Essential criteria

Knowledge

Essential criteria

Desirable criteria

Experience

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers

Further details / informal visits contact

If you have problems applying, contact