Development manager Work, Jobs in Pirbright, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
4d
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
10d
Office Facilities & Operations Manager, Woking
Collaborate Industries Limited —Woking
- £40,000 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Quick apply
1d
IT Operations Manager
Trafalgar Entertainment —Woking
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
1d
Business Development Manager - Lighting
Mercury Hampton Ltd —Woking
- £60,000 a year
- Customer service
- Business development
- Travel
Quick apply
Senior Schools Engagement Manager
WWF —Woking
- £45,167 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Teaching
- Annual leave
11d
Regional Manager
The Sofa Delivery Company —Farnborough
- £60,000 a year
- Analysis skills
- Leadership
- Employee discount
- Sick pay
Quick apply
9h
Marketing & Development Manager
ATG Entertainment Limited —Woking
- £34,000 a year
- Full-time
- Sales
- Communication skills
General Manager
Horizon Leisure Centres —Guildford
- £43,192.40 a year
- Full-time
- Management
- Travel
- IT
- Free parking
- Annual leave
3d
Theatre Operations Manager B8a
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
7d
Business Development Manager – IT & Cyber Security
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Referral programme
Quick apply
Business Development Manager
Powerforce —Woking
- £28,000 - £30,500 a year
- Full-time
- Annual leave
- Employee discount
Senior Project Manager
Clinisys —Woking
- Remote
- Customer service
- Bachelor's degree
- Driving
Graduate Operations Manager
Aspens —Woking
- £38,000 a year
- Travel
- Communication skills
- Life insurance
Area Support Manager
Impact Food Group —Woking
- £40,000 a year
- Full-time
- Management
- Restaurant
- Annual leave
- Employee discount
Quick apply
13d
Research Development Officer
University of Surrey —Guildford
- £37,694 - £39,906 a year
- Full-time
- Microsoft Office
- University
- Organisational skills
- Annual leave
8d
PMO Manager
North —Camberley
- Full-time
- Management
- Analysis skills
- Employee assistance programme
1d
Head of Central Logistics
Nomad Foods —Woking
- Leadership
9d
Store Manager
Aldi —Alton
- £52,910 - £69,000 a year
- Annual leave
Data Governance Manager
Cover-More —Uxbridge
- £90,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
8d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
4 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

development manager jobs in pirbright, sry

Customer Service Manager

Hospitality Academy Learning and Development Manager

Office Facilities & Operations Manager, Woking

IT Operations Manager

Business Development Manager - Lighting

Senior Schools Engagement Manager

Regional Manager

Marketing & Development Manager

General Manager

Theatre Operations Manager B8a

Business Development Manager – IT & Cyber Security

Business Development Manager

Senior Project Manager

Graduate Operations Manager

Area Support Manager

Research Development Officer

PMO Manager

Head of Central Logistics

Store Manager

Data Governance Manager

I want to receive the latest job alerts for development manager in pirbright, sry

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