About Turas Hotels
Inspired by the Scots Gaelic word for "journey," Turas Hotels is a family of passionate individuals dedicated to showcasing the authentic beauty, warmth, and hospitality of Scotland. Driven by our core philosophy to invite guests to Stay – Discover – Dine, our group unifies exceptional local venues across the Highlands and beyond. Turas Hotels ensures every property preserves its unique, historic character while delivering world-class service standards and driving our popular Turas Rewards loyalty program.
About McKays Hotel
Located on the bustling main street (Atholl Road) of historic Pitlochry, McKays Hotel, Bar & Restaurant is a vibrant, iconic Perthshire destination. Operating across two traditional Victorian buildings, the property features 41 boutique, individually styled bedrooms (including a recent 12-room deluxe expansion), as well as the peaceful McKays Townhouse and the flexible Atholl Cottage.
McKays is far more than just a place to sleep—it is the beating heart of local entertainment in Pitlochry. Renowned across Scotland for its lively bar, hearty traditional Scottish restaurant, and legendary weekend live music scene, McKays is a high-volume, high-energy property that experiences massive seasonal surges, serving as a primary base for major local highlights like The Enchanted Forest.
Role Purpose
As the General Manager, you will be the face of McKays Hotel and the champion of local Highland hospitality. You will hold overall operational and financial accountability for the property, seamlessly balancing the high-volume, vibrant energy of our food, beverage, and live entertainment business with the refined standards required for our 41-bedroom hotel operation. Leading from the front, you will execute the Turas Hotels strategic vision, maximize commercial revenue, and foster a supportive, inclusive team culture.
Key ResponsibilitiesOperational Leadership & Guest Journey
- Oversee all day-to-day operations across accommodation, food and beverage, live entertainment, and guest services.
- Maintain a highly visible, hands-on presence on the floor, especially during peak dining covers, weekend music events, and major seasonal festivals.
- Ensure the highest standards of hospitality are met, ensuring every guest experience aligns with the Turas "Stay – Discover – Dine" ethos.
- Manage property maintenance and aesthetics across the historic Victorian buildings, ensuring compliance with Health & Safety and licensing laws.
Team Management & Culture
- Mentor, and inspire a diverse hospitality team, building clear training pathways to encourage career growth.
- Implement smart scheduling to optimize front-of-house, kitchen, and housekeeping rotas based on seasonal occupancy fluctuations.
- Foster a collaborative, energetic, and safe workplace environment in line with Turas Hotels' group HR policies.
Commercial & Financial Performance
- Take full ownership of the property’s P&L, driving profitability across bedrooms, the restaurant, and bar sales.
- Collaborate with the central Turas Hotels marketing and revenue teams to optimize room occupancy and actively promote the Turas Rewards program.
- Manage budgets, inventory, labor costs, and supplier relationships efficiently without compromising the guest experience.
Candidate ProfileExperience & Qualifications
- Proven Hotel Management Experience: A minimum of 3–5 years as a General Manager or strong Deputy/Operations Manager within a high-volume hotel or busy pub-with-rooms environment.
- F&B & Entertainment Expertise: A deep understanding of high-volume food and beverage operations and event management. Experience managing live music venues is highly desirable.
- Licensing: Must possess a valid SCPLH (Scottish Certificate for Personal Licence Holders) and a current Personal Licence.
- Financial Acumen: Strong commercial instinct with a proven track record of controlling costs, managing budgets, and driving localized revenue strategies.
Personal Attributes
- A charismatic, energetic, and natural leader who thrives on the floor rather than behind a desk.
- Highly adaptable, capable of handling the unique challenges of managing a historic property.
- Excellent communicator who can seamlessly engage with locals, tourists, and corporate group stakeholders alike.
What We Offer
- Staff accommodation options available (inclusive weekly fee) for candidates relocating to the stunning Perthshire area.
- Generous employee discounts on food, drink, and stays across all McKays and partner Turas Hotels properties (e.g., The Boat Country Inn, Glen Mhor Hotel, The Cairngorm Hotel and The Seaforth).
- Clear career progression and professional training pathways within an expanding, forward-thinking Scottish hotel group.
- An inclusive, welcoming team culture with staff events and shared tips.
Pay: £45,000.00 per year
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
Work Location: In person
