Front desk manager Work, Jobs in Pitstone, Bkm (with Salaries)

Guest Service Manager
Holiday Inn Express Ealing London —London
- £26,500 - £27,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
2d
Guest Services Manager
Olde Bell —Maidenhead
- £28,665 a year
- Full-time
- English
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
3d
Lead Veterinary Receptionist
IVC —Barnet
- Up to £28,900 a year
- Management
- Hospital
- Administrative experience
- Annual leave
- Employee discount
14d
Dental Nurse/Receptionist- Lead Dental Receptionist
N12 Dental Care —North Finchley
- £14 - £16 an hour
- Part-time
- English
- Microsoft Office
- Patient care
Quick apply
21h

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front desk manager jobs near pitstone, bkm

Guest Service Manager

Holiday Inn Express Ealing London
London

Quick apply

Job details

Full-time
£26,500 - £27,000 a year
2 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Supervising experience
Human resources
Front desk
Leadership
Communication skills
Hotel experience

Full job description

Guest Service Manager

Holiday Inn Express – Ealing, London

At Holiday Inn Express Ealing, we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 106-room hotel offers modern comfort with a warm, friendly service that stands out – even in the heart of London.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. HotelKey, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express Ealing.

Job Types: Full-time, Permanent

Pay: £26,500.00-£27,000.00 per year

Benefits:

Employee discount

Ability to commute/relocate:

London W13 9BP: reliably commute or plan to relocate before starting work (preferred)

Experience:

Hotel Reception in UK : 2 years (required)

Work Location: In person

Quick apply

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front desk manager jobs in pitstone, bkm

Guest Service Manager

Guest Services Manager

Dental Receptionist & Patient Experience Lead

Lead Veterinary Receptionist

Dental Nurse/Receptionist- Lead Dental Receptionist

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