It manager Work, Jobs in Plaistow, Gtl (with Salaries)

IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
Head of Enterprise IT
Acturis —London
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
5d
IT Director
Linear Executive Search —West End
- £115,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Software development
- Work from home
- Employee stock ownership plan
Quick apply
IT Manager
Bvlgari Hotel London - IT —London
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
1d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
10d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
Technology Manager
RHP —Teddington
- £85,883 a year
- Full-time
- Leadership
- Annual leave
7d
Business Analysis Manager – Trading IT
SmartestEnergy —London
- £105,000 a year
- Hybrid work
- Travel
- IT
- Leadership
Quick apply
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
8d
IT Director
Sovereign AI —London
- Hybrid work
- Azure
- Computer Science
- AWS
IT Project Manager
Restore PLC —Rainham
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
IT Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
Quick apply
IT Asset Manager
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
Infrastructure and Operations Director
HSSL Technologies —London
- £82,962.97 - £119,223.21 a year
- Full-time
- Hybrid work
- Azure
- PMP
- AWS
- Free parking
- Sick pay
Quick apply
16h
IT & OPERATIONS MANAGER
HelpAge International —London
- £50,463 - £61,275 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Analysis skills
Quick apply
Global IT Platform Engineer Manager
Boston Consulting Group —London
- £134,000 - £164,000 a year
- Full-time
- JavaScript
- Scripting
- IT
- Profit sharing
- Annual leave
IT Services Coordinator
Better Cotton —London
- £45,227 a year
- Full-time
- Hybrid work
- Computer Science
- Driving
- Agile
- Annual leave
Head of IT
Smartly.io —London
- Agile
- IT
- Leadership
- Annual leave
Head of Corporate IT & Technology Solutions
Dotdigital —London
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Sick pay

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IT Manager

RFI Global
London

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Software troubleshooting
Salesforce
NetSuite
Information security
Human resources
SharePoint
IT
SaaS

Full job description

About the Company

RFI Global is the world's leading research and intelligence business dedicated to retail banking, business banking, and payments. We work with the senior executives who shape the future of financial services — from strategy and product leaders at the world's largest banks to the technology vendors building the next generation of financial infrastructure. Partnering with the world’s top financial institutions, our expert team delivers tailored insights through a unique hybrid syndicated approach, drawing from over 200,000 consumer and 60,000 business interviews each year.

About the Role

The IT Manager is responsible for the day-to-day technology operations across RFI Global’s western region. Working closely with their regional counterpart and our Managed Service Provider (MSP), this role ensures our people have reliable, well-supported systems to do their best work. Reporting to the VP of Technology, this is a hands-on role that blends systems administration, end-user support, and asset management with a genuine interest in continuous improvement.

Key Responsibilities

SaaS & Business Systems Administration

Manage the day-to-day administration, licensing, access control, and configuration of core platforms including Microsoft 365, Salesforce, Netsuite, and FactorialHR. Ensure systems remain well-governed and aligned to organisational needs.

Internal User Support

Serve as the primary escalation point for IT issues beyond MSP scope, providing direct support for staff across the West region and minimising disruption to day-to-day operations.

Asset Management

Own the full asset lifecycle for the West region — from procurement and provisioning through to hands-on troubleshooting, warranty claims, and responsible hardware disposal.

Self-Service Enablement

Create and maintain clear, accessible user guides that empower staff to resolve common IT issues independently, reducing reliance on direct support and improving overall digital confidence.

Baseline Configuration & Backups

Maintain baseline device and system configurations and conduct regular backup testing to verify data integrity and recovery capability across all platforms.

IT Documentation

Continuously develop and uplift internal IT documentation including runbooks, asset registers, platform guides, and onboarding materials, housed in the SharePoint WIKI.

ISO 27001 Audit Leadership

Leads the annual ISO 27001 audit cycle for the West region, coordinating evidence collection, managing audit timelines, liaising with external auditors, and tracking remediation of findings.

Platform Roadmap Input

Contribute to technology planning by identifying inefficiencies, rationalisation opportunities, and platform improvements aligned with the broader IT Modernisation roadmap.

Requirements

What We’re Looking For

Proven experience in an IT administration or systems support role, ideally within a SaaS-heavy environment
Hands-on experience with Microsoft 365 administration; familiarity with Salesforce and/or HR platforms is a plus
Strong troubleshooting skills across hardware, software, and connectivity issues
A clear communicator who can translate technical concepts for non-technical users
Self-motivated with good documentation habits and a process-oriented mindset
Comfortable working across time zones and collaborating with a distributed team
Familiarity with ISO 27001 or other information security frameworks is advantageous

Benefits

Competitive salary
Great opportunity to work with a global team in a fast paced, fast growth business
25 days’ annual leave, plus public holidays, birthday leave, and 2 charity days
Hybrid working (minimum 2 days a week in our central London office)
Health insurance
Monthly social events and breakfast
Learning and development budget to support your professional growth
Pension scheme
Loyalty leave
Perkbox rewards

Quick apply

Refine Your Search

it manager jobs in plaistow, gtl

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IT & OPERATIONS MANAGER

Global IT Platform Engineer Manager

IT Services Coordinator

Head of IT

Head of Corporate IT & Technology Solutions

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