Gaming manager Work, Jobs in Pleasley, Ntt (with Salaries)

Player Protection Executive
The Rank Group —Sheffield
- Customer service
- Computer literacy
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Profit Protection Compliance Manager, Pride Park Stadium
Delaware North —Derby
- Weekend availability
- Travel
- IT
- Communication skills
- Flexible schedule
Retail tech Support Analyst
Entain —Nottingham
- Full-time
- Microsoft Office
- Communication skills
1d
Assistant Manager
Admiral Slots —Rotherham
- £28,875 a year
- Weekend availability
- Customer service
- Annual leave
Quick apply
Junior HR Business Partner
Metropolitan Gaming —Nottingham
- Full-time
- Management
- Microsoft Office
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
8d
Safety Management Centre (SMC) Retail Support
Entain —Nottingham
- Full-time
Retail Customer Service - 18 Hours
Betfred —Eastwood
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Service Multi Site
Entain —Newark-on-Trent
- £13 an hour
- Overtime
Retail Customer Service - 12 Hours
Betfred —Heanor
- £12.71 an hour
- 12 hour shift
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
7d
Retail Customer Service
Entain —Mansfield
- £13 an hour
- Overtime
Retail Customer Service - 28 Hours
Betfred —Nottingham
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Service - 35 Hours
Betfred —Nottingham
- £12.71 an hour
- Weekend availability
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Retail Cleaner
Entain —Sheffield
- £13 an hour
- Part-time
Retail Customer Service - 24 - 32 Hours
Betfred —Sheffield
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
3d
Retail Customer Service - 15 Hours
Betfred —Derby
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
7d

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Player Protection Executive

The Rank Group -
Sheffield

Quick apply

Job details

Benefits

Private medical insurance
Flexible schedule
Life insurance

Qualifications

Customer service
Computer literacy
Communication skills

Full job description

Rank Interactive, the digital arm of The Rank Group, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

As a Player Protection Executive, you will be first line protection for our interactive business. You will be using your analytic skills and harnessing the tools and techniques available to the you to protect our customers. You’ll be expected to interact with our customers and use open-source information to develop a well-rounded view of individual customers' activity and background to support in moment Safer Gambling, Affordability reviews as well as regular review of business relationships.
You will be responsible for ensuring that high-value digital customers are investigated and managed in relation to current legislative requirements under the Proceeds of Crime Act. Your role is also accountable for upholding Player Protection practices to help reduce the likelihood of problem gambling amongst vulnerable customers and reduce any associated gambling harms our customer base may experience.
As a licensed gaming company, we are accountable to ensure we uphold the three licensing objectives of the Gambling Act:

Keep gambling crime free
Ensure the provision of fair, open and honest gambling products and services
Protect the young and the vulnerable

Main Accountabilities & Responsibilities:

Support the Player Protection manager in matters relating to safer gambling, verification checks and anti-money laundering
Using various techniques (both open source & direct customer interactions), to analyse individual customers activity and background to support regular management review of business relationships.
Using various techniques (open source, transaction and gameplay analysis & direct customer interactions), to Identify, Act and Evaluate customer individual activity to which will result in a decision inline with the LCCP interaction guidance.
Identify customers whose play/activity may give rise to concern that they have problem gambling issues
Identify customers who maybe playing with illicit funds or engaged in money laundering
Use data and information to support identification of customers that maybe of concern
Analyse 'at risk’ customers to ascertain their source of funding - extending to both digital and retail spend where appropriate
Liaise and consult with the Player Protection Manager regarding individual cases and higher risk customers
Make recommendations to the Player Protection Manager regarding account management for 'at risk’ customers
Consult and liaise with colleagues to ensure best practice across the team and with customers
Collaborate with digital and retail stakeholders and High Value Customer team as required for high value or cross-channel customers
Prepare and produce high quality reports and documentation as needed for the Player Protection Manager and stakeholders
Keep up to date with relevant legislation and requirements within the gambling industry

Experience & Qualifications:

Able to deliver high quality customer service
Excellent oral, written and communication skills
Able to assess and present risk assessments
Experience of holding difficult conversations with Customers
Able to work with several stakeholders across the business to discuss customer histories, deliver reinstatement decisions and implement groupwide barrings
Attention to detail and ability to quickly review and assess information
A clear understanding of Safer Gambling in line with the UKGC Licensing terms
Self-motivated, keen eye for detail, accurate and precise, can work alone or as part of a wider virtual team
Experience of the online gambling industry are desirable but not essential as training will be provided
Computer Literate

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

You’ll get a competitive salary combined with some great benefits.

Wellbeing@Rank is important... From hybrid & flexible working hours and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you WORK, WIN and GROW with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.

Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates. If you need any adjustments as part of your application or interview, please let us know.
#Interactive

Quick apply

Refine Your Search

gaming manager jobs in pleasley, ntt

Player Protection Executive

Profit Protection Compliance Manager, Pride Park Stadium

Retail tech Support Analyst

Assistant Manager

Junior HR Business Partner

Safety Management Centre (SMC) Retail Support

Retail Customer Service - 18 Hours

Retail Customer Service Multi Site

Retail Customer Service - 12 Hours

Retail Customer Service

Retail Customer Service - 28 Hours

Retail Customer Service - 35 Hours

Retail Cleaner

Retail Customer Service - 24 - 32 Hours

Retail Customer Service - 15 Hours

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