It service desk Work, Jobs in Pleasley, Ntt (with Salaries)

IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £28,392 - £31,157 a year
- Full-time
- IT
11h
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
3d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
IT Apprentice
QA Apprenticeships —Rotherham
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
Service Desk Engineer
etiCloud Limited —Sheffield
- £26,500 - £28,000 a year
- 8 hour shift
- Customer service
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
7d
Support Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
3d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Customer service
- Data analysis skills
- Administrative experience
9h
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
19h
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
6d
Information Advisor
Tribal Group —Sheffield
- £26,100 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- PMP
- Free parking
- Employee assistance programme
Quick apply
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
11d
First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
Retail tech Support Analyst
Entain —Nottingham
- Full-time
- Microsoft Office
- Communication skills
4d
IT Analyst / Support Engineer (L1 / L2)
Precision Proco —Sheffield
- £27,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Sick pay
Quick apply
Tech Operations Analyst
TheNottingham —Nottingham
- £30,000 - £36,000 a year
- Hybrid work
- Azure
- Scripting
- IT

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IT Service Desk Engineer Apprentice

QA Apprenticeships -
Mansfield

Apply Now

Job details

Full-time
£19,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

Driving Licence
GCSE
No experience needed
Windows
Mac OS
IT
Communication skills

Full job description

Are you passionate about tech and ready to kickstart your career in IT? We’re looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK.

No prior experience required—what matters most is your attitude, willingness to learn, and strong work ethic.

About the role:
You’ll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you’ll provide support over the phone, via a ticketing system, and occasionally on-site. Alongside your role, you’ll complete a Level 3 IT apprenticeship, giving you the opportunity to develop your technical knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement.

Responsibilities:

Provide 1st and 2nd line IT support to customers, remotely and on-site
Diagnose and resolve hardware and software issues, including Windows and Mac operating systems
Respond to IT requests within agreed SLA timeframes
Install and configure IT equipment in office, remote, and on-site environments
Set up user accounts, email addresses, and groups
Maintain accurate documentation of processes, configurations, and critical information
Support upgrades of IT hardware and software
Troubleshoot printers, copiers, and scanners
Communicate clearly with customers, keeping them updated on progress
Work collaboratively with the wider team, sharing knowledge and updates
Support IT projects and attend training as required

What we’re looking for:

A genuine interest in IT and technology
Strong communication skills with a reliable and committed approach
Eagerness to learn and develop new skills
A logical mindset with a creative approach to problem solving
Ability to manage multiple tasks and prioritise effectively
Proactive attitude with a willingness to get stuck in
Adaptable and flexible in a fast-paced environment
Full UK driving licence and access to your own car (preferred)
No prior IT experience required

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 40 hours per week, 10am – 7pm, Monday - Friday (1 hour unpaid lunch break per day)

Benefits:

28 days annual leave
Your birthday off work
Mobile phone contract covered
Birthday and length of service rewards
Health cash plan
Employee assistance program
Cycle to work scheme
Free onsite parking
Retail discount scheme
Gym and leisure discounts
Discounted or free home broadband
Workplace pension (if applicable)

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

it service desk jobs in pleasley, ntt

IT Service Desk Engineer Apprentice

Service Desk Technician

IT Service Desk Analyst

IT Support Technician

IT Apprentice

Service Desk Engineer

Junior Service Desk Analyst

Support Delivery Engineer

1st-2nd Line IT Support Engineer

Systems Support (Occupational Health)

Service Desk Manager

IT Operations Support Analyst

Desktop Support Specialist

Level 2 Helpdesk Engineer

Information Advisor

Microsoft Dynamics 365 Support Engineer (Business Central)

First Line Analyst 3

Retail tech Support Analyst

IT Analyst / Support Engineer (L1 / L2)

Tech Operations Analyst

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