Front of house coordinator Work, Jobs in Plumstead, Gtl (with Salaries)

Guest Services Coordinator
QuintEvents —London
- Full-time
- Hospitality
- Spanish
- Salesforce
Quick apply
14d
Weekend Guest Experience Coordinator
Portland Brown —London
- Up to £30,000 a year
- Weekend availability
- CRM software
- Hospitality
- Organisational skills
Reservations Co-ordinator
The Pembroke Club —London
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick apply
Ceremony Usher/Co-ordinator
Islington Council —Islington
- £30,225 - £30,654 a year
- Weekend availability
- Customer service
- English
- Employee discount
7d
Senior Waiter/Waitress – Floor & Guest Experience Coordinator
Mariage Frères —London
- Weekend availability
- Serving
- Hospitality
- Customer service
- Store discount
- Annual leave
Quick apply
9h
In-Room Dining Coordinator, The Savoy Hotel
FAIRMONT —London
- £18 - £70 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
1d
Hospitality And Events Coordinator
Restaurant Associates —London
- £15.75 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
F&B Coordinator (Maternity Cover)
The Lanesborough —London
- Customer service
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Event Operations & Logistics Coordinator
Easy Gourmet Ltd —London
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Driving
- In-person
Quick apply
8h
In-Room Dining Coordinator, The Savoy Hotel
ACCOR —London
- £18 - £70 an hour
- Temporary
- Hospitality
- Customer service
- Hotel
- Employee discount
1d
Butler & Guest Relations Coordinator
RAFFLES —London
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Sick pay
Quick apply
Assistant General Manager & Wedding Operations Coordinator
Kingdom, Penshurst —Penshurst
- £32,000 - £36,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
In-Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Night In Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply

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Guest Services Coordinator

QuintEvents -
London

Quick apply

Job details

Full-time
14 days ago

Qualifications

French
Hospitality
Spanish
Multilingual
Salesforce
Computer skills
Events management
Business requirements

Full job description

About Us

QuintEvents is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), MotoGP™ (motogppremier.com), and many more.

The Role

This is not your typical customer service role! Come be a part of a proactive team creating new and innovative ways to deliver extraordinary customer satisfaction. As the Guest Services Coordinator, your contribution to the organization will be as the ‘voice’ of the company to our customers. You will be quintessential to maintaining guest relationships post-purchase! This means addressing any guest concerns, requests, questions, and issues.

Responsibilities

Answering guest emails and returning voicemails within 24 business hours

Serve as the primary point of contact for event attendees, addressing their inquiries, providing accurate information, and offering assistance.

Familiarize yourself with event schedules, locations, session details, and other pertinent information to effectively guide and inform guests

Handle guest concerns and complaints professionally and promptly, striving to resolve issues to the satisfaction of the attendees and the company.

Collaborate with appropriate internal teams to address and resolve complex or escalated matters, ensuring a positive guest experience.

Identifying opportunities to increase guest satisfaction and garner repeat business

Requirements

2-3 years most recent experience related to hospitality and/or event management industry

Proven track record of problem solving, and issue resolution skills

Strong computer skills, ideally with experience using SalesForce or complex informational software

Flexibility in both availability and in travel requirements when necessary

Multi-lingual proficiency strongly preferred (Spanish, French)
Prolonged periods sitting at a desk and working on a computer

Skills/Abilities

Thrive in an environment where each day different from the next; especially in personal interactions and problem resolution

Thrive in a fast-paced environment with multiple projects going simultaneously

Be very socially-focused; with a "how can I help you?" attitude

Focus on building and maintaining a personable client experience

Quick apply

Refine Your Search

front of house coordinator jobs in plumstead, gtl

Guest Services Coordinator

Weekend Guest Experience Coordinator

Reservations Co-ordinator

Ceremony Usher/Co-ordinator

Senior Waiter/Waitress – Floor & Guest Experience Coordinator

In-Room Dining Coordinator, The Savoy Hotel

Hospitality And Events Coordinator

F&B Coordinator (Maternity Cover)

Event Operations & Logistics Coordinator

In-Room Dining Coordinator, The Savoy Hotel

Butler & Guest Relations Coordinator

Assistant General Manager & Wedding Operations Coordinator

In-Room Dining Coordinator

Night In Room Dining Coordinator

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