Retail customer service representative Work, Jobs in Plymouth, Dev (with Salaries)

Retail Sales Assistant with Customer Support
BEACON ELECTRICAL —Plymouth
- From £27,685 a year
- Full-time
- Sales
- Customer service
- Electrical experience
- Free parking
- Store discount
Quick apply
4d
Customer Service Assistant
Tenpin —Plymouth
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
Hertz —Plymouth
- Full-time
- Sales
- Customer service
- English
Customer Service Assistant
SHELL LITTLE WAITROSE CARADON —Saltash
- Up to £12.71 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply

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Retail Sales Assistant with Customer Support

BEACON ELECTRICAL -
Plymouth

Quick apply

Job details

Permanent | Full-time
From £27,685 a year
4 days ago

Benefits

Free parking
Store discount
Company pension
Employee discount

Qualifications

Driving Licence
Sales
Customer service
Electrical experience
A Level
Retail sales

Full job description

Beacon Electrical is a family owned and run electrical retail business based in Plymouth, with branches across South Devon. The business has been trading for nearly 50 years and is now one of the leading independent electrical retailers in the South West. We are members of the largest electrical buying group in Europe, Euronics.

We sell a huge range of electrical products, from washing machines, fridge freezers and cookers, to TV and audio, to heating and fires, to lighting and light bulbs, to house wiring accessories and cables. However, the largest sector is the "white goods" or large kitchen appliances. for which we are one of the largest independent retailers in the South West. We mostly sell to the public, but we also do have commercial contracts and customers to look after.

We are looking to strengthen and add to our existing retail sales team due to the ongoing growth of the business.

We are seeking a confident professional sales assistant who can offer guidance to our customers in the showrooms, on the phone, and via email. You will need to negotiate sales with customers. Also to then offer customer service backup to our customers throughout product guarantee periods and beyond. As part of our successful sales team, you will be:

Answering calls and emails as well as dealing with our customers face to face.
Manage any queries, feedback or escalations with manufacturers or third-party delivery companies.
Create open dialogue through strong relationships within the key departments within the company, to continually deliver and improve the front-line customer experience.
Ensure each customer has a positive Beacon Electrical experience and will become a repeat customer.
Deal with day to day administration tasks..
To optimize branch performance by continually improving our customer’s experiences.
Proactively and demonstrably contribute to Customer Service initiatives as advised by your Management Team.

Continuous training will be provided, but the successful applicant must demonstrate that they can also learn independently and develop product and procedures knowledge quickly.

Must be able to work within a team and be adaptable to deal with varying workloads.

Staff are employed to work in all branches (in Plymouth and South Hams) as required, so will benefit from driving license to travel between branches.

Job Types: Full-time, Permanent

Pay: From £27,685.00 per year

Benefits:

Company pension
Employee discount
Free parking
Store discount

Ability to commute/relocate:

Plymouth PL2 3JP: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Retail sales: 2 years (preferred)
customer service: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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retail customer service representative jobs in plymouth, dev

Retail Sales Assistant with Customer Support

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