Retention manager Work, Jobs in Plymouth, Dev (with Salaries)

Aftersales Manager
Murray Group —Plymouth
- Up to £57,000 a year
- Full-time
- Sales
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
9d
Head of Estate Development
University Hospitals Plymouth NHS Trust —Plymouth
- £79,504 - £91,609 a year
- Full-time
- Project management
- Patient care
13d
Affiliate Manager (UK, Plymouth)
Gen3 Marketing LLC —Plymouth
- Full-time
- Organisational skills
Quick apply
Affiliate Manager (UK, Plymouth)
Gen3 Marketing —Plymouth
- Full-time
- Organisational skills
6d
Registered Manager
Crystal Care Group —Woodland
- £65,000 - £75,000 a year
- Full-time
- Sales
- Care plans
6d
Plant Manager
Schneider Electric —Plymouth
- Full-time
- Management
- English
- Continuous improvement
Business Development Manager
Bidfood —Ivybridge
- £46,000 a year
- Food service
- Employee discount
Senior Affiliate Manager (UK, Plymouth)
Gen3 Marketing LLC —Plymouth
- Full-time
- Analysis skills
- Presentation skills
- Leadership
Quick apply
Specialist Research Nurse/Practitioner
University Hospitals Plymouth NHS Trust —Plymouth
- £49,387 - £56,515 a year
- Full-time
10d
Senior Affiliate Manager (UK, Plymouth)
Gen3 Marketing —Plymouth
- Full-time
- Analysis skills
- Presentation skills
- Leadership
6d
Relief Security Officer
ASEL —Plymouth
- £12.71 - £15.00 an hour
- School
- Employee assistance programme
- Employee discount
Gym Assistant
Bodyworld Plymouth —Plymouth
- £12.71 an hour
- Part-time
- Anatomy knowledge
- First Aid Certification
- In-person
- Employee discount
- Gym membership
Quick apply
6d
Retail Security Officer
ASEL —Plymouth
- £14.10 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
4d
DE&S DECA Electrical Equipment Engineer – Medical and Dental Servicing Section (MDSS)
Defence Equipment and Support —Plymouth
- £30,500 - £33,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee discount
6d
Relief Security Officer
Mitie —Plymouth
- £14.50 an hour
- Weekend availability
2d
Insurance Consultant
Benefact Group —Totnes
- From £35,000 a year
- Full-time
- Annual leave
- Sick pay
Retail Relief Security Officer
Mitie —Plymouth
- £12.71 an hour
- Full-time
Commercial Account Handler
Benefact Group —Totnes
- From £35,000 a year
- Full-time
- Annual leave
- Sick pay
Senior Quantity Surveyor
Assystem —Plymouth
- No degree
- Contracts
- Employee assistance programme

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Find similar jobs that you might be interested in.

Head of Estate Development
University Hospitals Plymouth NHS Trust —Plymouth
This is primarily an office-based role, with some flexibility for home working. Manage the Estate Development capital investment programme, including project…
£79,504 - £91,609 a year
13d
Head of Heritage, Hospitality & Visitor Experience
The Story of Emily —Liskeard
The successful candidate will provide strategic and operational leadership across all areas of the business, including visitor experiences, hospitality, retail,…
Quick apply

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retention manager jobs near plymouth, dev

Aftersales Manager

Murray Group -
Plymouth

Quick apply

Job details

Full-time
Up to £57,000 a year
9 days ago

Benefits

Free parking
Additional leave
Company car
Cycle to work scheme
Free flu jabs
Company pension
Company events
Private medical insurance
Employee discount
Bereavement leave
Life insurance
Referral programme
Car scheme
Sick pay
On-site parking

Qualifications

Sales
Customer service
Performance management
Continuous improvement
Mechanical knowledge

Full job description

Skoda Aftersales Manager

Are you an experienced automotive Aftersales leader ready to take ownership of a high-performing service operation?

The Murray Group is seeking an ambitious, commercially driven Aftersales Manager to lead the Aftersales function at our busy Skoda Retailer in Plymouth. This is a fantastic opportunity to play a pivotal role in delivering operational excellence, outstanding customer satisfaction and strong commercial performance.

What You’ll Be Responsible For

In this key leadership role, you will oversee the full performance of the Aftersales department, ensuring operational excellence, strong profitability and an exceptional customer journey.

Leadership & Team Development

Leading and motivating a multi-disciplinary Aftersales team across service, parts and workshop
Creating a positive, high-performance culture focused on customer satisfaction and operational excellence
Coaching, mentoring and developing team members through regular one-to-ones and performance reviews
Supporting recruitment, training and succession planning to build a strong future team

Operational Performance & Workshop Efficiency

Driving workshop productivity, utilisation and efficiency
Managing workshop loading, labour sales and first-time fix performance
Ensuring effective implementation of service core processes
Monitoring lead times, workflow and operational performance to maximise capacity and customer convenience

Commercial Performance & Profitability

Owning service, labour and parts revenue performance against targets
Managing departmental costs, margins and stock levels to optimise profitability
Driving parts sales performance, stock turn and inventory control
Using data and KPI analysis to identify opportunities for continuous improvement

Customer Experience & Retention

Delivering exceptional levels of customer satisfaction and retention
Leading the resolution of complex customer concerns with professionalism and integrity
Supporting aftersales marketing initiatives to drive repeat business and long-term customer relationships
Ensuring the highest standards of communication and service across all customer touchpoints

Compliance & Brand Standards

Ensuring full compliance with Skoda brand standards and manufacturer requirements
Maintaining departmental adherence to company policies and industry guidelines
Protecting departmental assets, tools and stock control processes

Who We’re Looking For

We are looking for a proven automotive Aftersales leader who brings:

A strong track record managing a franchised Aftersales department
Excellent commercial awareness and a data-driven approach to performance management
Experience improving key KPIs including productivity, labour sales, margins and customer satisfaction
A confident, motivational leadership style that brings out the best in teams
Strong problem-solving skills and the ability to resolve customer concerns effectively
The ability to balance operational efficiency with exceptional customer care

What We Offer

This is a senior leadership role with excellent rewards and long-term career opportunity, including:

£40k basic plus bonus OTE £57k
Company car
Life Insurance
Health Cash Plan
Company Pension Scheme
31+ days holiday
Retailer Car Scheme
Bike to Work Scheme

If you are an ambitious automotive Aftersales leader ready for your next challenge, we would love to hear from you.

Job Type: Full-time

Pay: Up to £57,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company car
Company events
Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay

Experience:

Automotive Aftersales: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in plymouth, dev

Aftersales Manager

Head of Estate Development

Affiliate Manager (UK, Plymouth)

Affiliate Manager (UK, Plymouth)

Registered Manager

Plant Manager

Business Development Manager

Senior Affiliate Manager (UK, Plymouth)

Specialist Research Nurse/Practitioner

Senior Affiliate Manager (UK, Plymouth)

Relief Security Officer

Gym Assistant

Retail Security Officer

DE&S DECA Electrical Equipment Engineer – Medical and Dental Servicing Section (MDSS)

Relief Security Officer

Insurance Consultant

Retail Relief Security Officer

Commercial Account Handler

Senior Quantity Surveyor

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