Registered Manager – Job Opportunity
About The Role
Merafield View is looking for an experienced, values-driven Registered Manager to lead the Home with compassion, professionalism and ambition, reporting to the Directors.
This is a pivotal leadership role with responsibility for the day-to-day running of the Home, ensuring the service is safe, effective, caring, responsive and well-led. You will lead the team to deliver high-quality, person-centred care, maintain regulatory compliance, and support the Home’s continued progress towards achieving and maintaining a Good or Outstanding CQC rating.
You will work alongside a supportive senior leadership team that is focused on quality, dignity and real care. Our aim is to build the most human, compassionate and trusted care organisation of real scale: not the biggest, but the best at delivering real care, real dignity and real quality of life.
Key Responsibilities
Leadership and Management
· Lead the day-to-day running of the Home.
· Provide visible, confident leadership and promote a positive, professional culture.
· Drive high standards of care, governance and operational performance.
· Participate in the on-call rota, shared with the Deputy Manager.
People and Staffing
· Lead staff recruitment, induction, supervision, development and deployment.
· Plan effective rotas and ensure safe, appropriate staffing levels.
· Identify training needs and support a culture of competence and continuous improvement.
· Ensure HR policies and employment requirements are followed, seeking advice where needed.
Resident Care and Wellbeing
· Ensure residents’ physical, emotional, spiritual, medical and material needs are assessed and met.
· Oversee personalised digital care planning and regular reviews.
· Promote independence, dignity, privacy, choice and meaningful engagement.
· Ensure appropriate healthcare, medication and end-of-life care arrangements are in place where required.
Admissions and Onboarding
· Assess prospective residents’ needs and whether the Home can meet them.
· Arrange trial visits where appropriate and support a smooth move-in experience.
· Ensure residents and/or representatives understand the Terms and Conditions of residence.
Governance, Safeguarding and Regulation
· Maintain compliance with CQC standards, safeguarding requirements and relevant legislation.
· Liaise with CQC inspectors and support inspections.
· Act as the Home’s safeguarding lead and complete referrals in line with Local Authority policies.
· Investigate complaints, take action and report to the Directors and/or CQC where required.
Operations, Premises and Finance
· Oversee domestic, catering and housekeeping standards, including hygiene, cleanliness and dietary needs.
· Ensure health and safety, fire safety, infection control and statutory compliance are maintained.
· Escalate maintenance issues, liaise with contractors and ensure premises security.
· Monitor day-to-day expenditure and use resources effectively.
About You
· Self-motivated, organised, flexible, caring and sensitive to the needs of others.
· A strong and visible leader who can supervise, manage and motivate a team, allocate work and manage competing priorities.
· At least 2 years' experience in a senior social care management capacity within the previous 5 years.
· A management or care qualification equivalent to at least NVQ Level 5, or a recognised Registered Manager qualification/award.
· A confident communicator who can build positive relationships with residents, families, staff, visiting professionals, commissioners, CQC, safeguarding teams and other stakeholders.
· Able to handle difficult or complex situations appropriately and calmly.
· Computer literate, with confidence using digital care planning/record systems and Microsoft applications.
· Committed to high standards, ongoing learning, regulatory compliance and person-centred care.
What We Offer
· Competitive salary.
· Quarterly bonus payments based on home-wide performance measures.
· Registered Manager annual top-up bonus.
· Supportive senior leadership team and a professional, friendly working environment.
· Opportunity to lead a valued home and make a meaningful difference to residents, families and colleagues.
· Health, social and financial wellbeing support, including access to an employee wellbeing hub.
· 12 weeks' sick pay after 12 months' service.
· Free on-site parking.
· Continued training and development, with opportunities for career progression.
Our Commitment
AJ & Co. (Devon) Ltd is committed to creating a respectful, inclusive and supportive working environment. We welcome applications from people who share our values and want to be part of a diverse, dedicated team providing care that residents and colleagues can be proud of.
AJ & Co. (Devon) Ltd is an equal opportunities employer. Appointment will be subject to satisfactory pre-employment checks, including right to work, references and an enhanced DBS check where required.
How to Apply
Please send your CV and a short covering statement to [email protected]
Work Location: In person
