Guest service Work, Jobs in Plympton, Eng (with Salaries)

Multiskilled Host
CBRE —Plympton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick apply
3d
Team Member
Spinners UK —Plymouth
- £10.85 - £12.75 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Spa Supervisor
China Fleet Country Club Ltd —Saltash
- Weekend availability
- Maintenance
- Supervising experience
- Mentoring
- Free parking
- Store discount
Quick apply
Team Member
Everyman Media —Plymouth
- £11.28 - £12.87 an hour
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Plymouth
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
3d
Receptionist
Drake Hotel —Plymouth
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
2d
Full Time Hotel Receptionist
St Elizabeths House —Plympton
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
23h
General Manager
Fowlescombe Farm —Ivybridge
- From £75,000 a year
- Full-time
- Management
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
5d
Food and Beverage Assistant (Breakfast)
Valor Hospitality —Plymouth
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Glass Collector
Slug And Lettuce —Plymouth
- Up to £12.81 an hour
- Part-time
- No experience needed
- Employee discount
Quick apply
Concierge
Boringdon Hall —Plymouth
- £12.75 - £13.25 an hour
- Part-time
- Hotel
- Guest services
- Phone etiquette
- Employee discount
- Gym membership
Quick apply
5d
Bar Staff
The Sloop Inn —Kingsbridge
- £12.21 - £13.00 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Bar Team Member
Wildwood - Plymouth RWY —Plymouth
- Part-time
- Bar
- Team management
- Restaurant experience
Quick apply
12h
Sandwich Artist
Subway —Plympton
- Customer service
- Restaurant
- Retail sales
Quick apply
7d
Guest Relations Assistant
Burgh Island Hotel —Kingsbridge
- £15,862.08 a year
- Overtime
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Team Member FOH/BOH
Bunsik —Plymouth
- Part-time
- Hospitality
- Sales
- Food service
- Employee discount
Quick apply
Retail Sales Assistant
Krispy Kreme —Plymouth
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Games Development Lecturer
Access Creative College —Plymouth
- £26,300 - £32,900 a year
- Part-time
- English
- No degree
- Sick pay
Quick apply
5d
Team Member FoH
YO! RESTAURANT —Plymouth
- £12.71 an hour
- Part-time
- Restaurant
- Restaurant experience
Quick apply
Reservations and Events Executive
Burgh Island Hotel —Kingsbridge
- £28,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d

I want to receive the latest job alerts for guest service in plympton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Multiskilled Host

CBRE -
Plympton

Quick apply

Job details

Full-time
From £28,000 a year
3 days ago

Benefits

Free parking
On-site parking

Qualifications

Customer service
Administrative experience
Organisational skills
Phone etiquette
Communication skills
Office experience

Full job description

Acting as the heart of the office, our Hosts anticipate customer needs and provide a ‘hassle-free’ workplace experience that’s designed to make life easier and enhance our customers’ well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague’s working day.

Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on ‘day one’. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event.

We ensure an exceptional workplace experience journey for our colleagues and clients alike. It’s about detail, best practice, knowing what good looks like and then raising the bar.

Key responsibilities are as follows:

To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times.
To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager
Carry out daily building walks to ensure all floors are tidy, compliant and reset back to ‘day one’ and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist.
Act as the ‘‘go to’ for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do.
Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required.
Activity planning and delivery to support BT colleague engagement
Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation
Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed
Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA
Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out
Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required
Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities.
Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required.
Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard
Always promote and maintain the core values of CBRE
Provide porterage and event set up support as and when required.
Monitor and report as needed on building occupancy and utilization
To provide any other administrative duties as required
To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building
To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly.
To be proactively visible in all areas of the building
Deliver site inductions to new client colleagues and building users
To communicate effectively and appropriately – using verbal and written channels in both a proactive and professional manner
Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations

Person Specification:

Previous experience in a customer-facing role is essential.
Excellent communication and customer service skills with a high level of attention to detail.
Ability to seek out opportunities for continuous improvement and portray vision, values and passion.
Exceptional written and verbal communication skills
Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment.
Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation.
Flexible approach to work
Understands and appreciates the importance of using discretion at all times
Does not let issues go; follows up on issues through to resolution.

Pay: From £28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in plympton, eng

Multiskilled Host

Team Member

Spa Supervisor

Team Member

Ground Floor - Team Member

Receptionist

Full Time Hotel Receptionist

General Manager

Food and Beverage Assistant (Breakfast)

Glass Collector

Concierge

Bar Staff

Bar Team Member

Sandwich Artist

Guest Relations Assistant

Team Member FOH/BOH

Retail Sales Assistant

Games Development Lecturer

Team Member FoH

Reservations and Events Executive

I want to receive the latest job alerts for guest service in plympton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected