Client manager Work, Jobs in Pocklington, Ery (with Salaries)

Customer Experience Executive (Part time)
Host & Stay —York
- £26,000 a year
- Part-time
- Computer literacy
- Data analysis skills
- Analysis skills
Quick apply
6h
Regional Business Support Manager - England
Tilhill Forestry —Malton
- Full-time
- Administrative experience
- Computer skills
- Communication skills
Quick apply
Sales Support - Charities & Housing
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
11d
Client Services Manager (Marketing Agency)
Sowden & Sowden Limited —Hessle
- £32,000 - £36,000 a year
- Full-time
- Presentation skills
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Site Manager/Senior Foreperson
Coopers Marquees —York
- From £55,000 a year
- Full-time
- Carpentry
- Management
- Team management
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Commercial Manager - Feedstocks and Oil
Changing Waste —Spaldington
- Up to £55,000 a year
- Weekend availability
- Hybrid work
- Up to 50% travel
- Computer literacy
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Customer Sales Manager
Care UK —Driffield
- £40,000 a year
- Weekend availability
- Customer service
9d
Sales Specialist - Managed Services
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Organisational skills
- Training & development
- Time management
Quick apply
Internal Account Manager - Central Government
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Organisational skills
Quick apply
11d
Senior Proposal Manager
Authentix, Inc. —York
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- PMP
Quick apply
4d
Program Operations Manager
Authentix, Inc. —York
- £40,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Quick apply
Lettings Manager
Hunters Property Group —York
- £35,000 - £55,000 a year
- Full-time
- CRM software
- Social media management
- Business development
- Life insurance
Quick apply
Events & Hospitality Sales Executive
Legends Global (Europe) —York
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Client Manager High Tech Crops and Lettuce
Rijk Zwaan —Pocklington
- Business development
- Organisational skills
Service Delivery Manager
Elovate —York
- Up to £34,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Free parking
- Employee discount
Quick apply
3d
Block Management Administrator
RPMS Block & Facilities Management Limited —Beverley
- £25,000 - £35,000 a year
- Full-time
- Databases
- Accounting
- Budgeting
- Profit sharing
- Sick pay
Quick apply
8d
Interpreting Coordinator
AA Global Language Services Ltd —Kingston upon Hull
- £23,132.20 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Continuous improvement
- Health & wellbeing programme
Quick apply
Lecturer - SEN
Linkage Community Trust Ltd —Beverley
- £15.05 - £17.31 an hour
- Full-time
- English
- Education
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager (BDM)
York Coffee Emporium Ltd —Nether Poppleton
- From £34,400 a year
- Full-time
- Hybrid work
- CRM software
- Research
- Business development
Quick apply
4d

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Customer Experience Executive (Part time)

Host & Stay -
York

Quick apply

Job details

Part-time
£26,000 a year
6 hours ago

Qualifications

Guest check-in and check-out
Guest relations
Client engagement
Computer literacy
Stakeholder liaison
Data analysis skills
Internal department liaison
Complaint handling
Analysis skills
Conflict management
Customer interaction
Communication skills
Property management
Negotiation

Full job description

We’re looking for hardworking, driven, and passionate candidates to join our team as we get set for further growth in 2026, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us.

Are you passionate about customer service and looking for a new, exciting challenge? If you answered yes, then look no further, this role is just what you are looking for.

As a Customer Experience Executive at Prestige Lodges, Allerthorpe, you will play a vital role in delivering exceptional experiences for both our guests and lodge owners. You’ll bring a genuine passion for customer service and strong problem-solving skills, managing guest check-ins and check-outs, holding on-site meetings with owners, and providing support via phone, email, and social media.

This is a hands-on role, working “on the ground” to ensure the smooth day-to-day running of the lodges. You’ll support the wider property management team, maintain compliance standards, and focus on maximising customer satisfaction and owner confidence throughout every stage of the journey.

By combining proactive guest engagement, responsive owner support, and hands-on property management, this role ensures that every interaction and every property under your care reflects our commitment to delivering outstanding service, maintaining property standards, and creating memorable experiences for both guests and owners at Prestige Lodges, Allerthorpe.

Working Hours:

This contract is for a part time role (22.5hrs) - with a weekend day in rotation. Hours of work are between 9am - 7pm.

To be considered for this role, you MUST have:

Exceptional verbal and written communication skills.
Strong problem-solving, negotiation, and conflict resolution abilities.
Customer and owner-focused mindset with a drive to exceed expectations.
Ability to manage multiple priorities and remain calm under pressure.
Awareness of property compliance, health, safety, and operational standards.
A Hands-on, proactive approach with the ability to work independently on-site.
Ability to liaise with the public and clients professionally.
Be an efficient communicator with a professional and customer orientated approach.
Complete problem-solving skills, analytical skills, & decision-making skills.
In depth ability to understand data & identify trends and patterns..
Able to work unsupervised and on own initiative.
Competent with the use of information technology.
Organised and can prioritise tasks.
A friendly and enthusiastic attitude.

And Day to Day? …….. You will be responsible for:

Guest-Facing Responsibilities:

Welcome guests on-site, handling check-ins, and providing guidance about the property and local area.
Build strong relationships with guests to enhance their holiday experience.
Handle enquiries and complaints promptly, taking ownership and resolving issues both on-site and remotely.
Support guests during their stay, offering solutions and assistance when needed.
Assist guests with bookings, guidance on accommodation, and holiday-related queries.
Respond to guest reviews, investigate concerns, and implement corrective measures.
Maintain accurate records of all guest interactions and feedback.

Owner-Facing Responsibilities:

Develop and maintain strong, professional relationships with property owners, providing regular updates and on-site meetings as required.
Manage owner enquiries, including invoicing, property performance, maintenance, and compliance requirements.
Collaborate with the Onboarding team to transition new properties into the portfolio.
Confidently resolve owner challenges and complaints on-site and remotely, ensuring satisfaction.
Prepare reports for your owners, line manager, or Director regarding property performance, guest feedback, and operational concerns.
Complete quarterly calls or on-site meetings with your owners to ensure the property is performing and we are maximising their profits, keeping their property and performance on track.

On-Site & Operational Responsibilities:

Act as the first point of contact for guests and owners visiting Prestige Lodges Allerthorpe.
Ensure lodge properties are guest-ready.
Conduct on-site inspections, handovers, and property checks when needed.
Support emergencies at the property, ensuring safety protocols are followed.
Liaise with other departments to resolve operational issues.

General Duties:

Work collaboratively with other departments to ensure smooth business operations.
Participate in training and development activities as requested.
Maintain professional appearance and uphold company standards for grooming and dress.
Take ownership of problems and ensure they are resolved efficiently for both guests and owners.

Who is Host & Stay?

Host & Stay is based in Saltburn-by-the-sea and provides full service holiday home property management to over 1000 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.

Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We are on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive.

We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.

Why choose us?

The team here at Host and Stay genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at Host and Stay.

Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.

Any Questions?

If you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: [email protected] - we will be happy to help!

We are proud to be a Disability Confident Employer.

Quick apply

Refine Your Search

client manager jobs in pocklington, ery

Customer Experience Executive (Part time)

Regional Business Support Manager - England

Sales Support - Charities & Housing

Client Services Manager (Marketing Agency)

Site Manager/Senior Foreperson

JUNIOR SALES ADVISOR

Commercial Manager - Feedstocks and Oil

Customer Sales Manager

Sales Specialist - Managed Services

Internal Account Manager - Central Government

Senior Proposal Manager

Program Operations Manager

Lettings Manager

Events & Hospitality Sales Executive

Client Manager High Tech Crops and Lettuce

Service Delivery Manager

Block Management Administrator

Interpreting Coordinator

Lecturer - SEN

Business Development Manager (BDM)

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