About Ricoh
A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.
At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Find your place. Transform your future
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
People transform when they Love What They Do
This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.
When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
What you will be doing
.Ricoh are currently recruiting for a highly organised and detail-oriented Administrator to join our Settlements & Terminations team based in Northampton. This role is ideal for someone with strong administrative experience who can manage multiple priorities, work collaboratively, and deliver a high standard of service in a fast-paced environment.
You will play a key role in ensuring settlement requests and related processes are completed accurately, efficiently, and in line with company policies and legal requirements. A strong focus on meeting service level agreements (SLAs) and delivering excellent customer service is essential.
- Processing all settlement requests accurately and within agreed SLAs, ensuring compliance with company policy and regulatory requirements
- Handling incoming queries from both internal and external customers, providing timely and professional support
- Managing correspondence effectively, maintaining organised records and responding within agreed timeframes
- Developing a strong understanding of lease agreements (service and rental) and identifying opportunities for process improvement
- Working collaboratively within the Settlements team to deliver a consistently high level of customer service.
You will ideally have
- Proven experience in an administrative role.
- Strong organisational skills with the ability to prioritise workload and meet deadlines.
- Excellent communication skills, both written and verbal.
- Confident working both independently and as part of a team.
- Good analytical skills and attention to detail.
- Strong IT skills, including Microsoft Word and Excel, with any experience of Oracle or Siebel an advantage.
- Ability to interpret data and present information clearly.
- A proactive, positive “can-do” attitude with a focus on continuous improvement.
In return for your commitment, you can expect
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
Love to Connect
You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.
Love to Grow
Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
Love to Give Back
Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Ready to love what you do? Apply now and help us shape what comes next.
