EXCITING OPPORTUNITY TO BE A PART OF A MAJOR REFURBISHMENT THIS SPRING!!
Overview
We are seeking a dynamic and experienced Front of House Team Leader to be a part of a major refurbishment and rebranding of a large & popular pub in Kingsthorpe in March/April 2026. Working for an experienced General Manager, this site will be BIG on sport, BIG on family dining, and BIG on entertainment! Whether its a pay weekend, a weekly quiz, or a charity event, we are passionate about being a hub of the local community, and we are looking for engaging, bright, bubbly personalities to enhance our existing team and be a part of our journey. Pre-opening training begins towards the end of March, with a re-opening date just before Easter, and we are looking for talented people who want a fresh challenge within hospitality
The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food service standards. This role offers an exciting opportunity to lead a team, ensure exceptional customer experiences, and uphold the highest levels of food safety and service excellence.
Duties
- Supervise and coordinate front-of-house staff in either the Sports bar, Family restaurant or large busy garden to deliver outstanding customer service
- Manage reservations, seating arrangements, and optimise table turnover
- Oversee food and beverage service, ensuring timely and accurate delivery to guests
- Assist with food preparation and cooking when necessary, maintaining high standards of quality
- Train and mentor team members in hospitality best practices, including serving techniques and food safety protocols
- Handle customer enquiries, complaints, and special requests with professionalism and tact
- Ensure cleanliness and organisation of the front-of-house area in compliance with health regulations
- Collaborate with kitchen staff to ensure smooth communication between front and back of house
- Take on an area of responsibility within the business, and be open to developing your skills with regular 121's and a personalised development plan
Skills
- Proven experience in restaurant or hospitality environments, ideally with supervising or team management responsibilities
- Strong leadership qualities with the ability to motivate and guide a diverse team
- Excellent organisational skills with the ability to multitask effectively during busy periods
- Knowledge of food preparation, cooking techniques, and food safety standards
- Previous experience in food production or kitchen settings is advantageous
- Exceptional customer service skills with a friendly yet professional demeanour
- Familiarity with restaurant operations, including reservation systems and point-of-sale technology
- Ability to handle stressful situations calmly and efficiently
- Experience in hospitality roles such as serving or barista work is desirable but not essential
This role is perfect for individuals passionate about delivering memorable dining experiences while leading a dedicated team. We value organisational skills, leadership ability, and a genuine enthusiasm for hospitality excellence.
Job Types: Full-time, Part-time, Temporary
Pay: £10.00-£14.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
