service desk support Work, Jobs in podington, bdf (with Salaries)

Customer Service Coordinator (Full Time)
Arolite Limited —Wellingborough
- £26,500 - £28,500 a year
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
8d
Service Desk Officer
Huntingdonshire District Council —Huntingdon
- £26,316 - £27,120 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Flexitime
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
2d
Receptionist
mydentist —Saint Ives
- £12.97 - £13.97 an hour
- Full-time
- Employee discount
Quick apply
4d
Cash Desk Volunteer
British Heart Foundation —Kettering
- Employee discount
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
4h
Support Desk Administrator
Cambridge Maintenance Services —Saint Ives
- 8 hour shift
- Maintenance
- Employee discount
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Cash Desk Volunteer (Homestore)
British Heart Foundation —Kettering
- Employee discount
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
IT Support Assistant
Kinetic Software —Milton Keynes
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
- Employee assistance programme
- Employee discount
Crown Court Clerk
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Customer Service Administrator
GAP Group —Milton Keynes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
IS Analyst - Workplace (Security) - 6m FTC
Booker Group —Wellingborough
- Management
- Windows
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply

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service desk support jobs near podington, bdf

Customer Service Coordinator (Full Time)

Arolite Limited
Wellingborough

Quick apply

Job details

Permanent | Full-time
£26,500 - £28,500 a year
3 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
Salesforce
Catering
Microsoft Office
Administrative experience
Communication skills

Full job description

Customer Service Coordinator

Salary: £26,500 – £28,500 per annum, depending on experience, plus out of hours supplement

Contract: Permanent, full-time

Hours: Mon–Thu 8.30am–5pm, Fri 8.30am–4.30pm (39.5 hours/week) plus Out of hours cover on a rota basis (approx. 1 in 4)

Location: Office-based, Wellingborough

Start: July 26

Are you organised, curious, and ready to be part of a friendly team in a growing, family-run business? We’re looking for a Customer Service Coordinator to help keep our service operations running smoothly — you’ll be the link between our clients, engineers, and suppliers, making sure jobs progress efficiently from start to finish.

We’re Arolite, a nationwide facilities partner helping commercial kitchens run reliably, efficiently and sustainably. From supplying and maintaining foodservice equipment to using data for smarter, lower-impact operations, we help our clients eliminate waste, reduce downtime, and extend the life of every asset.

About the Role

As a Customer Service Coordinator, you’ll play a key role in ensuring our clients receive a professional, responsive, and reliable service. Your responsibilities will include:

Act as a first point of contact for clients, providing updates and responding to queries.
Produce client estimates, source, and order spare parts, and liaise with suppliers.
Proactively follow up on open jobs, ensuring progress through to completion.
Allocate jobs to engineers and communicate requirements clearly.
Schedule and coordinate planned maintenance visits.
Support engineers with the information and resources they need to deliver an excellent service.
Keep our systems up to date, maintaining accurate records and compliance.
Produce and maintain client and internal reports.
Support the wider service team with both routine and ad hoc tasks.
Provide out of hours support for our clients during evenings and weekends on a rota basis. (Once trained this involves being available to take calls and action them remotely, you do not need to be desk based).

You don’t need catering industry experience — we’ll teach you what you need to know. But a natural curiosity about how things work and excellent people skills will really help you thrive in this role.

What We’re Looking For

Previous experience in a customer service, administrative or coordination role
A methodical, organised approach with good attention to detail
Strong written and verbal communication skills
Comfortable working with systems (we use Office 365 and service management tools)
Able to juggle tasks, stay calm under pressure, and meet deadlines
A team player who’s ready to learn, adapt, and pitch in where needed

What You’ll Get in Return

A varied and interesting role
Supportive team environment with regular feedback
Spacious, modern office with free parking
Competitive salary
Death in service cover
An open, honest culture where your ideas are valued

What We Value

A learning mindset — willing to ask questions, make suggestions, and develop
A focus on outcomes — solving problems, seeing the bigger picture, and delivering quality
A team spirit — open communication, collaboration, and shared success

Ready to apply?

If this sounds like the right next step for you, we’d love to hear from you.

Arolite Ltd is an equal opportunities employer and welcomes applications from all backgrounds. If you require any reasonable adjustments at any stage of the application or interview process, please let us know at the point of applying and we will be happy to help.

Job Types: Full-time, Permanent

Pay: £26,500.00-£28,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

How would you describe your working style ?
What is your availability and current notice period?
Are you comfortable providing out of hours cover on a rota basis (approximately 1 in 4 weeks) after training ?
You will need to complete online aptitude testing within 48 hours of applying. Please confirm that you can do this.

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in podington, bdf

Customer Service Coordinator (Full Time)

Senior Service Desk Advisor

Service Desk Officer

Help Desk Engineer

Service Desk Engineer

Receptionist

Cash Desk Volunteer

1st / 2nd Line Support Engineer

Operational Support Officer

Support Desk Administrator

Support Engineer - Mobile (Northamptonshire)

1st Line Service Desk Analyst

Cash Desk Volunteer (Homestore)

Field Engineer

IT Support Assistant

Crown Court Clerk

2nd Line IT Support Technician

Customer Service Administrator

IS Analyst - Workplace (Security) - 6m FTC

Customer Experience Manager

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