Customer care Work, Jobs in Poling, Wsx (with Salaries)

Contact Centre Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee assistance programme
- Employee discount
9d
Ground Floor - Team Member
Premier Inn —Arundel
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
21h
Lettings & Property Management Admin Assistant
Crossmeads Lettings and Property Management —Chichester
- £24,500 - £27,000 a year
- Full-time
- English
- Administrative experience
- Travel
- Annual leave
Quick apply
Operations & Commercial Manager
Edge Tea & Coffee —Arundel
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Weekend Sales Advisor
PetsCorner —Worthing
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Car Sales Executive/Trainee Car Sales Executive
Richmond Motor Group —Bognor Regis
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Sales Advisor
PetsCorner —Worthing
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Customer Representative - Chichester
Nationwide Building Society —Chichester
- From £26,500 a year
- Part-time
- Customer service
- Banking
3d
Customer Team Member
Co-op —Worthing
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
Customer Service Assistant
Direct Plumbing Supplies Ltd —Rustington
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Tesco Travel Money Advisor
Travelex —Worthing
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Seller Support Specialist
Motorway —Brighton
- From £25,500 a year
- Full-time
- Work from home
- Employee assistance programme
Quick apply
9d
Sales Assistant
CITY ELECTRICAL FACTORS LTD —Chichester
- Up to £28,575 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
5d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Chichester
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
Retail Sales Advisor - Brighton
Oak Furnitureland —Brighton
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Solar Sales Consultant – Qualified Appointments Provided
Cre8 Zero —Brighton
- £60,000 - £120,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick apply
2d
Sales Adviser
BarrattDevelopments —Rustington
- Weekend availability
- Sales
- Programmable logic controllers
- IT
Automotive Sales Administrator
Tates —Southwick
- £26,500 - £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
12d
Accounts & HR Administrator
Precision Products (Portsmouth) Ltd —Havant
- £40,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Free parking
- Flexitime
Quick apply
11d
Counter Assistant/Pharmacy Healthcare Assistant
Shopwyke Healthcare Limited —Arundel
- From £12.21 an hour
- 8 hour shift
- Customer service
- In-person
- Cash handling
- Employee discount
Quick apply
10h

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customer care jobs near poling, wsx

Contact Centre Customer Service Advisor

Fittleworth -
Littlehampton

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Job details

Permanent | Full-time
£27,007 a year
9 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service
Phone etiquette
Communication skills
Time management

Full job description

Role Summary

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills and Experience

Proven ability to handle customer enquiries with patience, empathy, and friendly phone manner.
Experience working in a fast‑paced, high‑volume customer service role, managing multiple tasks efficiently.
Able to take initiative, work independently, and stay focused without close supervision.
Strong multitasking and time‑management skills, with the ability to prioritise effectively and meet deadlines.
Resilient, proactive team player with clear communication skills and a collaborative approach.
High attention to detail when processing orders, prescriptions, and updating client records.
Comfortable using various computer systems and quick to learn new software or tools.
Phone‑based customer service experience is desirable but not essential.

What we Offer

Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
8.5% employer pension contribution
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

About Us

Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high‑performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut‑to‑fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

Apply Now

Refine Your Search

customer care jobs in poling, wsx

Contact Centre Customer Service Advisor

Ground Floor - Team Member

Lettings & Property Management Admin Assistant

Operations & Commercial Manager

Weekend Sales Advisor

Car Sales Executive/Trainee Car Sales Executive

Sales Advisor

Customer Representative - Chichester

Customer Team Member

Customer Service Assistant

Tesco Travel Money Advisor

Seller Support Specialist

Sales Assistant

Canvassing Team Manager – Milk & More- Residential

Retail Sales Advisor - Brighton

Solar Sales Consultant – Qualified Appointments Provided

Sales Adviser

Automotive Sales Administrator

Accounts & HR Administrator

Counter Assistant/Pharmacy Healthcare Assistant

I want to receive the latest job alerts for customer care in poling, wsx

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