Engagement director Work, Jobs in Poling, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Global Director of Partnerships
Linnworks —Chichester
- Remote
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
HR Manager
KT Healthcare —Chichester
- £45,000 - £62,500 a year
- Part-time
- Team management
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Recruitment Consultant and HR Administrator
Kendall Care Limited —Littlehampton
- £26,000.00 - £28,000.88 a year
- Full-time
- CRM software
- Contracts
- In-person
- Annual leave
Quick apply
14d
Independent Maternity Review Programme Support
University Hospitals Sussex NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
- Recruiting
- Training & development
- Leadership
- Annual leave
10d
PA to Hospital Director & Senior Management Team
PracticePlusGroup —Portsmouth
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Communication skills
2d
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
4d
Supported Living Manager
A Home For You —Worthing
- £35,000 - £37,000 a year
- Full-time
- Social media management
- Team management
- In-person
- Free parking
Quick apply
6d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Learning & Participation Manager
Petworth Festival —Petworth
- £32,000 - £38,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Recruiting
- Work from home
Quick apply
3d
Creative Director
Ancient + Brave —Lewes
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Procurement & Production Coordinator
Precision Products (Portsmouth) Ltd —Havant
- £30,000 - £35,000 a year
- Full-time
- Data entry
- IT
- Free parking
- Flexitime
Quick apply
Finance Business Partner - Commercial
Natures Way Foods Ltd —Chichester
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Time management
- Employee discount
Registered Area Manager for Supported Living
Independent Lifestyles —Lancing
- £50,000 a year
- Full-time
- Continuous improvement
- Mentoring
- In-person
- Sick pay
Quick apply
5d
Creative Assistant
Ancient + Brave —Lewes
- Full-time
- AI
- Employee assistance programme
- Employee discount
2d
Independent Chair, SEND and AP Partnership Board
Brighton & Hove City Council —Hove
- £600 a day
13d
Director, Operations Lead - Private-Public Partnership (Tolling)
CSL Vifor —Haywards Heath
- Full-time
- Hybrid work
- Databases
- Business development
- Project management
Associate Director - Regulatory
Estee Lauder —Petersfield
- Windows
- Analysis skills
- Project management
Senior Fundraising Manager
Cranleigh School —Cranleigh
- £50,000 a year
- Full-time
- School
11d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

engagement director jobs in poling, wsx

Sr.Dir,Patient Experience

Head of Communications and Engagement

Global Director of Partnerships

HR Manager

Recruitment Consultant and HR Administrator

Independent Maternity Review Programme Support

PA to Hospital Director & Senior Management Team

Global Medical Communications Director

Supported Living Manager

Operations / Service Director

Learning & Participation Manager

Creative Director

Procurement & Production Coordinator

Finance Business Partner - Commercial

Registered Area Manager for Supported Living

Creative Assistant

Independent Chair, SEND and AP Partnership Board

Director, Operations Lead - Private-Public Partnership (Tolling)

Associate Director - Regulatory

Senior Fundraising Manager

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