Head of customer experience Work, Jobs in Polperro, Con (with Salaries)

Buyer - Tools, Power Tools & DIY
Trago Mills —Liskeard
- Full-time
- Sales
- Analysis skills
- Power tools
- Free parking
- Employee discount
Quick apply
2d
Assistant to Head of Operations (FTC)
Sartorius —Stonehouse
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Annual leave
Programme Design Manager
Cornwall Housing —Bodmin
- £45,312 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
Quick apply
CX Team Member
Foot Locker —Plymouth
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Customer Delivery Driver
ASDA —Plymouth
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Head of Commercial
Babcock International —Plymouth
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee assistance programme
9d
Mobile Tuning Technician
Celtic Tuning —Newquay
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
Quick apply
5d
Head of Engineering
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Engineering
- English
- Master's degree
- Sick pay
Head of Human Resources
Arts University Plymouth —Plymouth
- £45,229 - £47,973 a year
- Call to connect
- Management
- University
- Human resources
- Annual leave
- Employee assistance programme
1d
Head Chef
Looe —Looe
- £35,000 - £42,000 a year
- Weekend availability
- Cooking
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
7d
Regional Trainer
OCS Group —Plymouth
- Monday to Friday
- Travel
- Contracts
Quick apply
Store Manager
Saltrock Looe —East Looe
- Full-time
- Customer service
- Employee discount
Quick apply
Field Services Manager - Devonport
Thales —Plymouth
- Full-time
- Maintenance
- Mentoring
- Leadership
- Annual leave
- Employee assistance programme
Advanced Children's Rights Advocates
Cornwall Council —St. Austell
- Full-time
- Hybrid work
- English
- Supervising experience
- Mentoring
- Annual leave
- Employee discount
Kitchen Manager/Head Chef
Away Resorts —St. Columb
- £33,000 a year
- Weekend availability
- Leadership
- Communication skills
- Resort
- Employee discount
- Life insurance
Quick apply
14d
Store Manager
Saltrock Fowey —Fowey
- Full-time
- Customer service
- Employee discount
Quick apply
Service Colleague (Food Services)
ASDA —Saltash
- £13.10 an hour
- Weekend availability
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
Experienced Telecommunications Riggers - Mobile Networks
Beacon Communication Services —Tavistock
- Full-time
- Travel
Quick apply
Housekeeping Team Leader
Nuffield Health —Plymouth
- Weekend availability
- Customer service
- IT
- Leadership
- Annual leave
- Employee discount

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Buyer - Tools, Power Tools & DIY

Trago Mills -
Liskeard

Quick apply

Job details

Full-time
2 days ago

Benefits

Free parking
Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Sales
Analysis skills
Purchasing
Power tools
Negotiation

Full job description

Buyer – Tools, Power Tools & DIY

Trago Mills is the South West and South Wales leading Discount Retail and Leisure Group with its head office in Cornwall and four large retail sites in Cornwall, Devon and South Wales.

About Us

We're a leading value retailer, committed to offering customers outstanding quality at unbeatable prices. Our success is built on sourcing great products, developing value-led ranges and partnering with trusted brands that customers know and love.

We're looking for an experienced Buyer – Tools, Power Tools & DIY to lead one of our key categories and continue to build a compelling proposition that delivers exceptional value while driving profitable growth.

The Role

As Buyer, you'll own the commercial strategy for the Tools, Power Tools and DIY category. You'll be responsible for developing a balanced range that combines opening price point products, exclusive own-brand lines and recognised branded products to deliver an outstanding customer offer.

You'll identify market trends, negotiate with suppliers across the UK, Europe and the Far East, and use customer insight and commercial data to create ranges that maximise sales, margin and stock performance.

Key Responsibilities

Develop and execute the category strategy across Tools, Power Tools and DIY.
Build balanced assortments including entry-price, core value and premium branded ranges.
Source new products globally and identify opportunities for exclusive and own-brand development.
Negotiate cost prices, trading terms, promotional support and supplier agreements.
Deliver sales, margin, stock turn and availability targets.
Analyse customer trends, competitor activity and market opportunities.
Manage supplier performance through regular business reviews and KPI tracking.
Work closely with merchandising, supply chain, quality, compliance and marketing teams to deliver successful product launches.
Drive continuous improvement in range productivity and commercial performance.
Ensure products meet required quality, safety and compliance standards.

About You

You'll be a commercially driven Buyer with experience in discount retail or wholesale.

You'll have:

Experience buying within Tools, DIY, Hardware or Home Improvement.
A strong understanding of value retail and price architecture.
Experience managing both branded and own-brand product ranges.
Proven success sourcing products internationally, including Far East suppliers.
Strong commercial negotiation and supplier management skills.
Excellent analytical skills with the ability to turn data into commercial decisions.
Experience balancing sales growth, gross margin and stock investment.
Knowledge of current trends within the DIY and trade market.
Strong stakeholder management and cross-functional working skills.

We'd Love to See Experience In

Opening Price Point (OPP) and Entry Price Point (EPP) range development.
Own-brand product development.
Global sourcing and factory relationships.
Promotional and seasonal planning.
Value engineering and cost optimisation.
Retail buying within discount, variety, DIY or general merchandise sectors.

What We Offer

Competitive salary
Pension scheme
Staff discount
20 days holiday plus bank holidays

If you're passionate about creating market-leading value, understand what customers want from both trusted brands and affordable alternatives, and enjoy building commercially successful product ranges, we'd love to hear from you.

Job Type: Full-time

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Liskeard PL14: reliably commute or plan to relocate before starting work (required)

Experience:

Buying: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in polperro, con

Buyer - Tools, Power Tools & DIY

Assistant to Head of Operations (FTC)

Programme Design Manager

Customer Service Advisor

CX Team Member

Customer Delivery Driver

Head of Commercial

Mobile Tuning Technician

Head of Engineering

Head of Human Resources

Head Chef

Regional Trainer

Store Manager

Field Services Manager - Devonport

Advanced Children's Rights Advocates

Kitchen Manager/Head Chef

Store Manager

Service Colleague (Food Services)

Experienced Telecommunications Riggers - Mobile Networks

Housekeeping Team Leader

I want to receive the latest job alerts for head of customer experience in polperro, con

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