It support Work, Jobs in Ponders End (with Salaries)

IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
5d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
14d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Communication skills
Quick apply
6d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
19h
Customer Support Advisor
Blue Ice Machines Limited —Waltham Abbey
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
2d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
2d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
10d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
7d
IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
13d
Analyst (Support & Operations)
HCLTech —London
EUN IT Support Apprentice
Sika —Welwyn Garden City
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
14h
Customer Support Executive
Fanvue —London
- Weekend availability
- Remote
- Communication skills
IT Support Specialist
Sony Interactive Entertainment —London
- Communication skills
1d
IT Support Specialist (UK)
CHAOS Industries —London
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Relocation assistance
Quick apply
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
1d

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IT Helpdesk (Entry Level)

SHINHAN BANK LONDON BRANCH -
London

Quick apply

Job details

Full-time

Qualifications

Jira
Technical troubleshooting
Desktop support
TCP
Microsoft Excel
BMC Remedy
Computer literacy
LAN
English
Microsoft Office Suite
User account management
Korean
Analysis skills
Bachelor's degree
Computer hardware
VBA
Mac OS
ServiceNow
IP networking
Communication skills
PowerShell scripting
PowerShell
Active Directory

Full job description

About Us:

Shinhan Bank is the leading South Korean financial institution offering a comprehensive range of banking services to individuals, businesses, and institutions around the world. As part of Shinhan Financial Group, Shinhan Bank has consistently delivered strong financial performance, with total assets reaching KRW 739.8 trillion in year 2024. The Group also maintains solid credit ratings of S&P A and Moody’s A1.

Shinhan Bank operates an extensive global network in various regions such as Asia, Europe, America and the Middle East. Shinhan Bank consistently upholds its core values of trust, innovation, and excellence, striving to create a better financial future for customers and society. The bank is committed to fostering growth with a strong focus on digital innovation. Through continued investment in technology and efforts to support social responsibility, Shinhan Bank aims to drive value creation and support sustainable development both locally and globally.

Overview

We are seeking an (Entry Level) IT Helpdesk to oversee our company's technology operations. The role will be responsible for coordination and resolution of issues related to the Branch's banking systems and maintenance of the Branch's IT/AV equipment.

Responsibilities

This role will support and help manage the company’s IT assets, including computers, printers, and other office equipment. Responsibilities primarily include setting up devices, carrying out routine maintenance, and performing basic troubleshooting. Basic IT knowledge is required (For example, the applicant should be able to identify PC parts); however, training will be provided where necessary. Most importantly, a willingness to learn and support day-to-day operational need is essential.

Track and manage IT/AV assets inventory
Perform basic IT support (L1)
Assist employees with basic technical questions and provide guidance
Support employees in adhering to IT security policies and procedures, offering guidance and training where required.
Coordinate with in-house security and technical personnel as well as outside vendors
Assist with routine IT issues and ensure they are resolved promptly within the organization

Skills

Fundamental understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, and firewalls.
Experience with desktop support across multiple operating systems including Windows (7/10/11), macOS, and Linux distributions.
Knowledge of Microsoft Office applications and remote support tools like SCCM or ServiceNow.
Familiarity with Active Directory management and user account administration.
Basic knowledge of hardware components and troubleshooting techniques for desktops and laptops.
Ability to troubleshoot software issues related to operating systems and common enterprise applications.
Strong communication skills with an emphasis on customer service excellence.
Analytical skills for diagnosing technical problems efficiently and accurately.
Experience working with ticketing systems such as Jira or BMC Remedy is advantageous but not essential.

Desirable Skills

Basic knowledge of computers
Basic understanding of networking (DHCP/IP Subnet)
Excel VBA
Powershell

Report To:

IT Manager/ Deputy General Manager / General Manager

Requirements:

Applicants must have the legal right to work in the UK.

Qualification: Bachelor’s degree or higher in any subject
Strong written and verbal communication skills in English are required; fluency in Korean is preferred
Independent and motivated team player, ability to deal with wide scope of demands under pressure

Advanced IT knowledge is not required, as training will be provided, but a willingness to learn and support daily operational needs is essential.

To support your application, please submit a CV along with a cover letter outlining your suitability for the role.

Work Location: In person

Quick apply

Refine Your Search

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